retail store manager

retail sales associate

barista

pastry cook

store manager

Village Baking Co

Enjoy my coworkers, however they can tend to be unreliable, and management picks and chooses when to care. Like any customer service job there will be amazing customers and horrible customers. The horrible customers act like they are owed everything and that can be a little frustrating especially on weekends when the store is packed and you are needing to divide your attention to multiple areas so be mindful of staying calm during those times, yet the usual customers are some of the best people you will meet and make the experience a great deal smoother.

Management is very weird in how they move within the company. They take little consideration for their employees and often can treat them lesser at times. They also will be cliquey with certain people if they are being sucked up to!

The job is supposed to be a cute chill French bakery but certain elements make it very hard to enjoy working here and it usually comes from the inside. If you don’t mind getting a lot of hours+tip shares and the occasional off putting comments you will be okay.

I felt very looked down on by upper management and there was a lot of micro management and uninformed sudden decisions sprung on employees with no notice. Not a great feeling, I did not feel like I was valued for what I brought to the table and I did not feel taken seriously by upper management. My coworkers at the store level were great, but we were chronically understaffed and would constantly be asked to cover shifts on short or no notice. Company pays $10/hr for retail staff, and claims they also make too much. 
Once, they gave all retail staff a raise to $14/hr while hiring people on, to only then change it back to $10 before the new store opened. Bait and switch.
CEO is not fit for the position, and they’re losing the vision the founder set out to create and watering down the quality by a lot. The lack of communication and dysfunction was miserable and the job I used to love became draining.

Management constantly is making changes with no explanation, don’t care about staff, continue to lower pay (now down to $5). Depending on location, tips are good and customers are great. However, management comes in and demonstrates ignorance for protocols, miscommunication, and represents confusion in all things- which outweighs any benefit. Management staff belittles retail employees and treats them as ‘less than’ very frequently. Village Baking used to be homey, kind, and a great place to work with happy coworkers, but it is in desperate need of help now. I don’t think customers should support this organization, and unfortunately the necessary change may only come when all staff leave (although turnover is already a constant problem)  Company needs serious help and I would not recommend someone working here. 

Worked at both locations for over 8 months. In that time multiple girls that worked there, including myself, were verbally assaulted and harrassed by the one male employed by the retail side of the company. HR and management both had been notified of his actions(including raising his hand at another employee during a disagreement), drinking going on during and after hours at the bakery(we do not even serve alcohol), substance abuse that was causing behavioural outbursts to the point that the environment was unsafe, as well as other concerning issues that were never addressed. Tips would come up short a lot without an explanation, checks bounce frequently, place is unsanitary, overpriced, and the owners do not care about their employees besides management. I would not recommend working here unless you like being pushed around, dismissed and belittled for a very low pay.

I have found that the management lacks effective leadership and tends to allow personal biases to influence decision-making, particularly when assigning roles or considering promotions. Unfortunately, this approach does not prioritize skills or dependability. Despite my dedication, having opened the store multiple times independently, I was recently overlooked due to personal issues, which suggests a lack of understanding and support for employees. Additionally, upper management has demonstrated a cold and untrustworthy attitude, further reinforcing my decision to seek opportunities with an organization that values its employees and fosters a more supportive work environment

Work-life balance
They are long hours but the work is enjoyable. We come to work not to have fun. I enjoy what I do and the new management is trying to make things better.

Pay & benefits
We do get 1 week paid vacation after a year.

Job security and advancement
The company is starting up.  There are opportunities for advancement you just have to work hard and care about your job. They will teach you what you need to know.

Management
Things are changing a lot lately. For the better. It has a lot to do with the new management. They are strict hut they also work with you.

Culture
It is fast paced but it takes team work.

Overall
Village Baking Co has a lot to learn and grow. They are trying and it noticeable.  I enjoy making bread for people. The team is great and we have a lot of work which is great security for our families.

The company overall has a great concept and idea.  But upper management does not care about, nor support their employees.  Blame is quickly placed on others and excuses made.  They will also talk about you behind your back and lie about your work ethic to have a reason to say that you are 'not doing your job'. No accountability with upper management either.  Systems and processes that should be in place are not.  Pay checks do not always clear the bank, and when you go to cash your check, there is not always money in the account to do so.  Baking facility also does not meet health code standards, so I would not recommend eating anything made by them either.

Like a lot of small businesses, VBC is all cut corners and absentee management. Your immediate supervisors are people like you who got promoted and are cool and know what they're talking about, the higher ups are people who are never around, don't really know anything about the reality of working there, and are just... Bad people, it seems like. It's not often that a new hire into the office side lasts longer than a month or two. On the retail level, the pay is good and the work isn't too hard, just don't bother moving up.

I worked at both locations for over a year, no longer there. Management is horrible and does not care about their employees. They fired the cleaning crew and then never hired a new one, this was prior to 2020 and that’s not the only unsanitary aspect about this place. Constant worry about getting checks on time AND whether or not they will go through.

Loved my coworkers and customers. Management was not supportive and lacked effective communication with employees. Management could benefit from multiple trainings which would positively affect employees. No room for growth unless you’re related to someone in management. It’s cool as a part time gig, but there’s no room or support for advancement. 

Top Job Titles	Average Salary
Retail store manager 2 salaries reported	$52,500 per year
Retail sales associate 3 salaries reported	$13.50 per hour
Barista 5 salaries reported	$12.80 per hour
Pastry cook 1 salary reported	$19.00 per hour
Store manager 1 salary reported	$66,000 per year

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