crew leader

sales associate

crew member

manager

assistant manager

Vineyard Vines

--STAY AWAY---They will promise you the world! don't fall for it!---
I was with Vineyard Vines for a good while and finally got so sick of the culture, lifestyle, management, and lack of corporate responsibility. 

Oh.... you dont get a 401k or insurance before 3 months.....WOW! And they have a 600%+ markup on the china made stuff??

"Every day should feel this good?" is the belief that we are suppose to live by. What was passed down from the owners. I heard some store in the north by the headquarters it still is the way but from Greenwich, CT south is not the case. 
Typical day would consist of usually coming in dealing with spoiled  kids that are grandfathered in by the golf buddies of the owner and we would have to hire these no self driven spoiled kids. 
Dealing with another complaint about one of your employees or low level managers being either rude or snippy with customers and the RM or DM would blame it all on the GM. Wow! 
Honestly learned to not have fun with any of the employees because they will bend and twist what you say and gossip it to the entire team. Anything they can do to complain or get you in trouble they will.
OMG.... low level managers..... everyone in the company thinks if you verbally cut down your superior it will get them farther.... what naive no nothings. No one at VV has seen a day of real retail in there lives and dont know a thing about working together. 
Hardest part is honestly dealing with the ridiculous District Manager. He will be over dramatic and is so under skilled doing everything and trying to fix everything with his emotions instead of cold hard truth/facts. Give me my goals, my opportunities and let me handle it in the "everyday should feel this good" fashion..... I don't want to talk about my feelings and how does everyone feel?? The visual merchandising manger was from Gap and is a no nothing. He is the most dramatic and biggest gossiper in the company. He will bring his own orientation into every conversation and how he feels about it. What you do in your free time I have no concern please don't tell the world... honestly no one cares. Dont tell him anything.

Most enjoy about part oft he job is the 65% discount you get on the clothes.  The quality on VV is shocking!! Is honestly horrible! The owners are so smart sell cheap clothes made from china in a fancy box and with an incredible reputation and make a dollar!! Go to Brooks Brothers! American made and quality for a lifetime! 

In the end I would say if you thrive in a dramatic, cut corners, feelings based world..... this is for you... but if not honestly look else where. This is for sure the worst company i have been with in my long career. 
I will promise you save your time "Everyday will NOT feel this good"

Visit the store don't work in it.

**Typical day at work:**
A typical day consisted of opening or closing the store, assisting customers, processing shipments, maintaining visual merchandising standards, replenishing the sales floor, and supporting the team in meeting sales goals. Building relationships with customers was a rewarding part of the role.

**What I learned:**
While I strengthened my customer service, visual merchandising, and communication skills, the role largely reinforced experience I had already gained in previous retail positions. I was hoping for more exposure to leadership and operational responsibilities.

**Management:**
Management was supportive in some areas, but I felt there could have been more opportunities to develop employees in leadership positions. Expectations were often higher than the level of responsibility given, and greater consistency in scheduling and attendance policies would have created a more equitable work environment.

**Workplace culture:**
The workplace culture was friendly and team-oriented. My coworkers made the day-to-day environment enjoyable, and everyone worked together to provide a positive experience for customers.

**The hardest part of the job:**
The biggest challenge was scheduling and maintaining a healthy work-life balance. It was often difficult to schedule personal appointments or pursue professional development because of inconsistent scheduling.

**The most enjoyable part of the job:**
The most enjoyable part was interacting with customers and working alongside my coworkers. Creating positive shopping experiences and building lasting customer relationships made each day rewarding.


Fun place to work on the surface with a young, fun and vibrant workforce but the cracks start to show once the allure of the ice cream truck Wednesdays, cold brew keg and Friday bagels wears off (which explains why all the positive Stamford reviews are from interns!).  There is an inherent lack of transparency that keeps much of the organization in the dark on status of the company. Much of senior leadership is solely focused on self-preservation and pointing the finger at other departments to deflect the negative backlash they get for not hitting already unrealistic goals. Owners are not involved and leave for the entire summer, which is the brand's signature season and when we prep for retail's largest season, holiday, so a pretty pivotal time period to be a leader.  There is a lot of complaining with little to no action or solution oriented proposals.  No one is held accountable for what they say they will deliver so you are rewarded for how grand your idea is, not if you can actually execute it to the degree you've promised and deliver results. It is a great place to start a career, if you aren't sure what you want to do and it's a great place for those who are looking to coast in a job where they can phone it in, maybe they have to take a pay cut but really there is little accountability and you can leave at 5pm so it's a far trade.  It is not for those who are results driven, ambitious, want to drive change and use it as a platform to grow, learn and develop their professional skills and career. It will only leave you frustrated and exhausted. With that said, there is a lot of potential in the brand but the lack of self-awareness, over inflated egos and the inability to make hard decisions and take action is hindering any hope of turning this company around in a reasonable amount of time.

Compared to any other retailer, vv definitely does a lot of things right. They likely pay better than market average, are pretty flexible with PTO usage and will genuinely try to work with associates and managers to ensure everyone gets good time off during times when most retailers are "blacked out," and try to offer financial incentives for employees when possible. Covid has hit the company hard so there are many programs on hold as of early 2021. 

My problem was my Area Manager and Senior Assistant Store Manager were extremely gossipy and often scape-goated the store problems on me. The Area manager ended up leaving on semi-bad terms and I finally had a direct relationship with my District Manager and it came to light that I was having a lot of problems unjustly tied to me. I had no idea it was even happening! Over 2 years and 4 months, I had only spoken to my DM about 10 times, and most of those were in the last few months I worked there after the AM left. I would absolutely be careful about some of the relationships being built and who to trust while working there, you may be stabbed in the back without knowing it and unless you have a strong relationship with those above you, you may not know it is happening. This was only my experience with two stores, so take that with a grain of salt when there are 120ish store in the company.

As far as retail goes, its way better than the average. I don't regret it, but I would tell anyone thinking of working here to force a relationship with the DM. Don't settle for going through the hierarchy. It's your reputation on the line.

A typical day in retail included responsibilities such as greeting customers, assisting them with any questions or concerns, answering phones, operating computers and registers, taking inventory, and store maintenance. In addition to receiving valuable sales and operations experience, I learned a great deal about the importance of branding. Vineyard Vines taught me to sell not just its products, but a lifestyle and communication. The staff, managers and employees alike, were all educated on the history and values of the island-born company in order to accurately represent the corporate image. In my pursuit of successfully selling this brand, however, I learned a great deal about working as a team and maintaining constant communication between all positions in our branch. My ability to read work productively with others became critical to my success in sales and greatly benefited my understanding of the business industry. While tasks such as inventory and store maintenance made the job less enjoyable, my time spent in sales awakened my passion and talent for interacting with others. Throughout the course of my employment, I became much more confident in my ability interact with others and showed me that my outgoing personality will ultimately be one of the keys to my professional success.

First of all this is just my experience and is not indicative of the company or is true to everyone. My experience has, unfortunately, been lack luster. I am by nature a fairly private and introverted person, so I didn’t really fit in from the start. The team is very chatty and if you’re looking for structure and a potential career opportunity you’re not in the right store. The store is more so treated like paid social hour rather than what you would expect from a retail job that actually functions. There is no respect for upper management, no coaching/celebrating going on and no training for operations managers because the excuse was always that it was the last operations managers jobs so they don’t know.Development and advancement is not what they are interested in for full time managers or part-time managers. Overall I wouldn’t recommend working here if you want to grow and develop yourself. I will say the company itself does need restructuring with multiple departments such as operations, concept design and most importantly HR. There was numerous cases that I have seen that showed HR matters not being dealt with for the benefit of the employee. It was always to the benefit of the bigger picture. I would recommend looking elsewhere if you are someone that takes your job and yourself seriously.

A typical day at work is figuring out where I'm needed and either keeping that area organized, speaking to customers about the product - often making recommendations or making a selection into a whole outfit - helping them into a dressing room to make some decisions or checking them out after an awesome shopping experience!

I learned a lot about customer service and how to create an experience for shoppers coming into our store!

The workplace culture is fun, but structured. Everyone is there you help you and give you pointers, but we are also there to do a job and deliver the best service to our customers!

The hardest part of the job is probably either the organizational aspect, if you aren't already somewhat organized, or the speaking to customers aspect, if you aren't good with speaking to people. However, the best news is that it all comes with time, so you'll get it!

The most enjoyable part about the job is seeing people's reactions after finding the perfect outfits for their grandchildren at Christmas, or a new dress for the Kentucky Derby, or even just a new fuzzy zip up for cold days!

Vineyard Vines not only creates an experience for the shopper, but also the employees.

A typical day at work involved performing tasks that management assigned, helping customers in a friendly manner, and making sure the store maintained an organized appearance. While I have worked there I have sharpened my communication and customer service skills. I have also learned to lead by example. I am not a manager, but I have been a sales associate for a while and some of the newer associates look up to me to help lead them when a manager isn't readily around. The management is great, they are understanding, friendly, and always willing to help out. My co-workers are the best part of the job. They create a happy, friendly atmosphere that also promotes teamwork, quality effort and efficiency, and this leads to strong sales numbers. The hardest part of the job was handling the crowds during the summer. It was a challenge to help customers while still trying to keep the store in a reasonable state, but teamwork was crucial.

Horrible company to work for, horrible people to work for. It is a fraternity atmosphere with double standards in every direction. It is about who you know an if you are liked. Understandably this is relevant with many jobs, however I saw numerous employees that are top talent that did not get promotions, raises, or they were let go for minute reasons that others it was overlooked for. Company spending is out of control, the traveling managers and visual team can book hotels wherever they want and will spend HUNDREDS on their company cards of food/drink, however most of the part-time associates receive 1 4-hour shift a week and are typically cut. Most of the stores are down double digits in traffic, conversion, LY, and plan, resulting in massive payroll cuts and terrible customer service. The store managers are revered in such a way that anyone underneath them has zero voice even from an HR perspective. The DM is never present, going months (7 was my highest count) without visiting a store.

I was hired on as seasonal at the Indy store. And they were so busy I truly took training me off their hands. There were always regulars who we knew by name and they knew us by name. There was a Starbucks run at least twice a day. Christmas Eve is was every couple hours. Of course there were people who weren’t your regulars closer to Christmas who really just wanted the whale tshirt, which is totally okay! They’re cute and cozy. Those customers were more on edge but never rude. I’ve never worked at such a positive store with positive employees & positive management (minus one, he left) accepted us for us. Just wanted us to constantly be doing something. Obviously, not all managers liked us but you’d never know.  I do know they wanted us to succeed. I had fun. I wish I could still work there but I can’t. I always said I went to school for idk how long but I got my degree! A $60k piece of paper. I didn’t pay that to work retail forever. But, I’d work at vineyard Vines forever it I could. 

Top Job Titles	Average Salary
Crew leader 33 salaries reported	$18.83 per hour
Sales associate 19 salaries reported	$14.99 per hour
Crew member 1 salary reported	$14.00 per hour
Manager 7 salaries reported	$19.23 per hour
Assistant manager 1 salary reported	$23.05 per hour

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