server

manager

bartender

learning specialist

service crew

Virgin Voyages

Firstly you are going to wake up in probably one of the smallest crew cabins you have ever had with bed linens that do not fit your bed so you would have spent your night cold if you don't have your own additional blankets.

Management have mostly been hired from Celebrity/Royal/Oceania or some other top cruise brand and act as if they own the entire ship. Virgin tells its crew that they are different but the management have not been taught how to embrace this new culture and they are still stuck in their ways. Many of them do not even greet you when passing them in the hallways. 

The hardest part of the job is knowing the Virgin promises its crew the best new lifestyle for crew but the people who they have left in charge onboard have no idea how to make that a reality. 

They simply just do not care unless it makes them look good on some instagram photo.

Working here teaches you to keep your feedback and criticisms to yourself. If you communicate with upper management too much you will have a target on your back and they will find reasons to terminate you. 

Work, get your paycheck, and keep minimum talk on any suggestions for improvement and definitely do not try to spearhead any change/suggestions to upper management. They are aware the KPIs of the department are unfair (leading to a miniscule quarterly bonus) and that we get the short end of the stick but they do not care as it is just a business to them. 

The COO has a nasty spirit and threatened to terminate us if we do not say something positive about the role during a meet. If you work here it is best to just be a fly on the wall. The more you advocate for justice for yourself and your team the more they will target you. 




I worked at Virgin Voyages as a contractor and got terminated after only 2 weeks. I had all the credentials necessary to perform this job well, along with positive attitude and motivation to succeed. 

Unfortunately I dealt with a manager who micromanaged and gossiped to people in the same cargo as me. Right off the bat I was accused of lying in my resume and I even had to go as far as showing her my credentials. I never felt more undermined and criticized in my whole life. Definitely did not expect this being that Virgin voyages promotes a totally opposite culture.

I will definitely not recommend this company at all amd if you get there, avoid all the gossip and drama.

What is the best part of working at the company?
Free wifi for all crewmembers.

What is the most stressful part about working at the company?
These experiences made it difficult to feel supported as a crew member. In my view, this may contribute to why overall crew satisfaction appears lower compared to other companies I have worked with. For an organization with a relatively small fleet, the high turnover and aggressive hiring approach may also be indicators of underlying internal challenges. While Virgin Voyages has a lot of promise as a brand, my experience left me disappointed due to what I perceived as inconsistent management practices and a lack of consistent support for crew welfare.

At Virgin Voyages, we love the smell of the salt air, the anticipation of the unknown and the freedom of the voyage.

Our crew are the heart and soul of our business. We are a passionate lot, united in our desire to create something really special for our future sailors.

These sailors have challenged us to create something completely new. From our custom-designed ships, to our commitment to being one of the cleanest fleets at sea, to delivering a holiday where irresistible style has finally found its sea legs, we can’t wait to welcome you aboard.

Virgin Voyages, the ship of things to come.

The best place to start your life onboard. Free wifi, descent food, the ships are new so the vibe is good not like these other ships that look like Titanic. Be aware you are going to suffer but not more than in other companies. Start from here. Trainings are good. Management sometimes good, sometimes ukrainian/indian mafia. Nationalities used to be more mixed but since the Virgin culture of "come as you are" is being vanish and we have to adequate the cool people are quiting. In the future is going to be same as any other but for now still the best. Crew bar very dead and high prices.

I'm working in a kitchen so everyday is a long day. But everyday I learn something as working with my colleagues. I feel safe with the workplace and everyone respects each culture. The hardest part of the job is whenever there is a special season like holidays. Because we need to make an extra specials in each venues as well. The enjoyable part of the job is when you get along with your colleagues  even during busy hours. 

No organization or order within the company. No one ever knows what they are doing. There is no sense of teamwork or communication. Each department just wants to do their bare minimum part and pass it off to the next person to handle it. It was a nice concept in the beginning but they quickly ran it into the ground, especially after covid.

What is the best part of working at the company?
Work life balance and work environment 

What is the most stressful part about working at the company?
I was new to that type of business 

What is the work environment and culture like at the company?
Open minded,  engaging culture, fast paste

i would say no workplace is perfect but i feel like i am at the best place so far for the cruise industry. Virgin has been really really kind to their employee. they provide great food and great accommodation. Actually it's a good life in here. however , there are lots of lazy people here hiding behind their creed such as "family love" and "crew's ship". Also plenty lazy people got promoted. 

Top Job Titles	Average Salary
Server 4 salaries reported	$2,100 per month
Manager 3 salaries reported	$93,333 per year
Bartender 5 salaries reported	$2,855 per month
Learning specialist 4 salaries reported	$68,711 per year
Service crew 3 salaries reported	$17.33 per hour

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