room attendant

guest service agent

night auditor

maintenance technician

hotel housekeeper

Vision Hospitality Group


This workplace was significantly better under Kessler ownership and previous leadership. The former General Manager made employees feel recognized and valued, which created a more supportive and professional environment.

Under current leadership, both the General Manager and corporate feel largely indifferent to employee concerns. There is little support or guidance, and decisions often feel disconnected from the realities of daily operations. While management may not be openly yelling, there is a constant underlying fear of losing your job, which creates stress and discourages open communication.

Severe short staffing continues to be a major issue. Teams are expected to do more with less every shift, leading to burnout and low morale. Instead of addressing these challenges, leadership seems content to ignore them.

What was once a stable and positive workplace has become stressful, chaotic, and unsustainable. There are many other hotel employers in the Orlando area that genuinely value their employees, provide support, and foster a healthier work environment.


What is the best part of working at the company?
Vision's portfolio is very impressive. The hotels and bars they operate are beautiful.

What is the most stressful part about working at the company?
Cutthroat, backstabbing corporate culture. The CEO is so trigger happy with firing he fired the COO, more than one VP, and countless other people during my time there. Very little real leadership at Vision, just confusion and threats.

What is the work environment and culture like at the company?
Well don't expect anyone to help you with anything, especially someone in leadership. You should expect to come in with your own skills and your own way of doing things. No one in leadership has any real understanding of what most people at the corporate office even do. Expect to lead yourself and be ready for unclear and unfair expectations.

What is a typical day like for you at the company?
Self-driven work. Start time is around 8 or 9. You're responsible for your own time. There are very few meetings in person. Mostly zoom calls and working in your office. Remote work is not allowed.

I have worked with Vision Hospitality Group for a few years.  I moved to Vision from an extremely large hotelier and wish I did so much sooner.  At Vision, you aren't just a number and your voice truly matters.  Our CEO will walk into our hotel and know us by name.  He and his executive team will always ask "what do you need from us?" and they mean it.  Compensation is very fair (we all know hospitality is not the industry for you if you want to make a ton of money out of the gate), and they believe in hiring from within whenever possible.  I love my sales team and get along with every single person on property.  The good customers outweigh the a-holes ten-fold, and I have fostered and built amazing relationships throughout my time here.  We have regular staff celebrations for holidays and birthdays, they are accommodating with PTO, and offer all of the support you could ask for.

Vision has an excellent concept for a business structure. With that being said, they fail to enforce values within higher level management. They expect honesty and hard work, yet many people in management simply use power rather than honest values to get the job done. They hold General Managers very accountable and are smart when choosing these positions, but fail to do so with other directors and managers. Some directors are condescending, lazy and unqualified but then change face when in front of those who are important. This company, while having numerous positive qualities, needs to evaluate their higher end employees on a more extensive level to ensure people under them will receive proper training and treatment.

The general manager runs the place by fear—yelling, pressuring, and intimidating instead of actually managing. It creates a toxic environment where no one feels supported, just scared to do something “wrong.” 
The short staffing is out of control. Every shift feels like survival mode because there are never enough people to actually run things smoothly. Everyone is stretched thin, burnt out, and expected to just deal with it.

This place is stressful, chaotic, and completely unsustainable. Save yourself the headache and look elsewhere.

I represent two hotels in the Knoxville area, a Fairfield Inn and Suites and the Holiday Inn Express and Suites. I take care of all groups coming coming to the hotel as well as selling the meeting space for both hotels. I also take care of an requests that the General Managers of each hotel or the Director of Sales has. I also work with Hotel SalesPro Computer program to organize all of the companies we work with for groups, meetings or Local Negotiated Rates.

The Inn at Celebration, operated by Vision Hospitality, is a toxic and dysfunctional workplace. Employees are underpaid, undervalued, and silenced. Leadership is ineffective at every level—no support from the General Manager and no accountability from corporate.

Morale is nonexistent, turnover is relentless, and staff are treated as disposable labor. This is a workplace that erodes confidence and well-being. If you respect yourself, work elsewhere

Unfortunately, Vision's management needs to be improved. Professionalism is lacking, and managers hardly communicate with employees. If issues arise, management does not reach out to ask about and evaluate the situation, however they do tend to ignore it until employees take initiative. Besides management, all employees are very positive and responsible which provided a decent workplace.

Management can be better and hire more people that truly want to work and not a bunch of college students that are friends with the supervisor. I loved my job , They didnt hold my job bc i had a family emergency and that made me look at them a little different. The front desk supervisor is not honest and dont have good work ethic and stays on the phone face timing different women daily. I could say more but I loved my job and wish them the best. Vengeance is mine saith the Lord, I will repay... period

this is a great company to work for I feel as they really do value their employees. This is a great starter job that gives you a opportunity to grow within the company. Also comes with great benefits and discounts. The hardest part of the job is a stable schedule as with any food services that just comes with the career path as chosen especially as a manager with any company. All hard work pays off here.

Top Job Titles	Average Salary
Room attendant 27 salaries reported	$15.15 per hour
Guest service agent 6 salaries reported	$16.84 per hour
Night auditor 7 salaries reported	$18.57 per hour
Maintenance technician 4 salaries reported	$22.38 per hour
Hotel housekeeper 3 salaries reported	$17.67 per hour

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