sales associate

senior business development specialist

showroom manager

business development specialist

delivery technician

Visual Comfort & Co

I was happy with this company for the longest time as it was one of the most pleasant work environments I have worked in. There are good benefits and often fellow coworkers and some managers made me feel appreciated. The work is easy for the most part, although some departments can be slightly straining. Overall a decent company, however it is worth noting that hard work and initiative won't get you anywhere unless the managers or bosses like you. If any of the higher ups dislike you, you have a much higher chance to get randomly fired or punished the moment you become slightly inconvenient in any way. It's very clear as how some people only ever got write ups for committing huge safety violations and others got instantly fired for just being caught on their phones. The raises are often laughable, they come by once a year and when the time comes for them to give raises mor employees seem to get fired, for some convenient reason. The pay is also not very fair for some employees. I was unloading trucks, working in the printing press department, shade packing, strapping and wrapping and even sorting and yet somehow employees who had been there for shorter times than me who were only doing one single position were getting paid more than me for over a year. The lift drivers are often treated badly by some managers and the bosses can be oppressive, as it seems some of them are always in the lookout to see who can they get in trouble. All in all, it's a good place to work but be sure to stay off the radar as much as you can as that will provide you with the security you need to advance or even keep your job. 

Pros: Absolutely nothing else except the health insurance.

Cons:
-I was constantly being micromanaged about literally everything I was doing. This was happening on a daily basis. I was even criticized for the way I was typing up my emails to customers. 
-Lots of favoritism, especially in regards to promotions.  
-Hostile working environment since managers weren’t very friendly.
-For all the work I was doing, I was only given an .8 cent raise!!! I worked two years here.
-I was expected to work weekends and do many hours of overtime. 
-I was always swamped with email inquiries. Not to mention there was no balance with being in the queue taking customer calls.
-Inappropriate comments made by management made me want to quit. 
-The attrition in this company is extremely high. Some trainees did not make it past 3 weeks after being hired here.
-This company uses an outdated ERP system  from 2003 and this caused a lot of difficulties in responding to customers.
-Visual Comfort sells defective products. The light fixtures are very low quality.

Fun job, great people. It’s either for you or it’s not. During my time at Visual Comfort, I gained valuable experience working in a fast-paced professional environment focused on customer service, teamwork, and operational efficiency. I assisted customers with product inquiries, order support, and resolving issues while maintaining a high level of professionalism and communication. The role helped me strengthen my problem-solving abilities and taught me how to manage multiple responsibilities under pressure. I also worked closely with different departments to ensure smooth operations and timely service, which improved my collaboration and organizational skills. 

Working at Visual Comfort exposed me to the importance of attention to detail, adaptability, and maintaining strong relationships with both customers and coworkers. I developed confidence in handling professional interactions and learned how to contribute effectively within a team-oriented environment. Overall, the experience helped me grow professionally and prepared me for future opportunities in business, operations, and client-focused roles.

If you want a place that works you to death and has you constantly lie to your customers then this is the place for you. This place is like high school. There are cliques within management and employees. They gossip more than they work.  You are a prisoner at your desk answering over 100 calls with the company having no resolution on how to ship out customers orders nor do they inform you of the drastic delays they are facing. You are left to fend for yourself and lie on the phone all day everyday. Everyone pushes their work on everyone else. Nobody knows what they are doing. There is no management to reach out and assist you because the answer is they don't know or they will get back to you and never do. The glorious part of it all is that they grade your phone calls and emails. Mind you this company and the way they have been handling business is a complete train wreck. But you get graded and penalized for their mess (how great). I wont be surprised if they go out of business soon because they honestly CANNOT get it together and it's been this way for yeaaarrrssss. 

Well, as the title says, starting pay is decent, but there is a reason for that. Constant system changes add to customer frustration which adds to everyone's work amount. People have enough and leave and those positions don't ever seem to get filled, so there is even more work. The supervisors are hard to get answers from, there is very little communication about updates, process changes, or really anything. Things are so compartmentalized that getting an answer for a customer can take weeks, which leads to customers getting angry and contacting us over and over because they cannot get an answer, or they keep getting different answers because the systems in place do not function. In the midst of all the choas they cause with rushing system changes, they will take away perks and bonuses, saying the changes will be reflected in annual compensation adjustments.. but you guessed it, those dont happen on time / ever.

If you're looking for a great workplace in the lighting design and distribution industry, Visual Comfort & Co is an excellent choice. The people and products that come from this company are TRULY outstanding!  This company offers a friendly environment, amazing benefits, supportive colleagues, an easy straightforward hiring process, and encouraging management. I really enjoy the welcoming atmosphere that promotes collaboration and growth, with plenty of guidance and recognition from  mgmt and team members. Overall, Visual Comfort & Co is an ideal place to build a fulfilling career in lighting design and distribution.  Also, they have several locations in the US and overseas. Often employees come from other states and getting to meet the people from satellite campuses is awesome!  You can really tell everyone who is here loves coming to work every day.

I worked there for many, many years and they were bought and sold multiple times to stay afloat.
Management is poor across the entire company: from warehouse to phone center, marketing to distribution. All the managers are cut-throat and don't bother trying to confide in any of them, since they will run to HR and blab about whatever it is that you said.

They have a small rate of turnover in the office, but very high in the warehouses. 

No decent insurance, since they consistently go for the cheapest options available, so get ready to shell out a ton of your own money. 401k is also bad, and they don't match until you are there for 5 years.

They say that they value their employees, but they don't show it. No parties anymore, no giveaways (except over stock on Thanksgiving and Christmas), and just all around boredom at this employer.

15 cent raises every year. Sure they buy pizza occasionally but really you have got to be kidding me.  No room for advancement even though they highly speak of it blah blah blah. Then they slap you in the face by saying how much money we have made them in a year and send you back out on the floor hoping you do more than before. Trying to trick you into working harder and pushing more product but then like I said all that extra work won’t pay off when it comes time for raises. Buying TVs to put around the warehouse and having a game room is not appropriate compensation for someone’s hard work. Management sucks. The whole place does. I wasted 3 1/2 years there. 

I worked for Visual Comfort a few years back and I am still friends with some coworkers.  We were like a family and it felt good to be able to support the company as they implemented the new all-in-one software and warehouse systems.  The owner was the hardest worker and cared very much for his employees.   I ended up leaving because I knew the IT department was going in a direction that just wasn't part of my career plan.  I really enjoyed Visual Comfort tremendously but please do hold IT responsible for end user satisfaction, not the system.

Usually it's a fast paced, busy day shipping out small packages/LTL shipments. Depending on the workload its a very busy day. Management acknowledges daily but is poor on advancement and overall work ethic of there seniority employees. Co-Workers are always there to help whenever needed. We always look out for each other. I learned the importance of logistics and process of processing, sorting, and packing materials for valuable customers. The most enjoyable part of the job is finishing out the work at the end of the shift and interacting with the many employees, inside & outside the warehouse.

Top Job Titles	Average Salary
Sales associate 92 salaries reported	$32.10 per hour
Senior business development specialist 49 salaries reported	$81,224 per year
Showroom manager 35 salaries reported	$103,886 per year
Business development specialist 15 salaries reported	$71,667 per year
Delivery technician 11 salaries reported	$24.98 per hour

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