software engineer

analyst

senior analyst

director

business analyst

Vizient, Inc.

Joined the company with high hopes, initially drawn in by what seemed like a strong culture and clearly defined goals. Over time, however, the environment proved to be increasingly unstable, marked by frequent reorganizations and periodic layoffs. Leadership at the executive level appears disconnected, struggling to communicate changes and leaving employees confused. Stress levels remain high as everyone waits for the next round of layoffs, and the once-positive atmosphere has grown toxic over the years.

The business model feels outdated, and there’s a noticeable lack of clear direction from leadership. The “Best Place to Work” awards are misleading; companies can pay to participate in those surveys and only a few limited metrics are measured. If they score well in those areas and purchase the licensing rights, they can display the award—yet it does not reflect the real employee experience. Meanwhile, telling staff how amazing they are one day and then laying them off the next demonstrates poor leadership and a serious lack of vision.

Benefits are costly and lackluster, work/life balance is poor, and nepotism runs rampant. Opportunities for significant pay increases or career advancement are scarce, particularly for employees who have stayed with the company for a long time. Despite enforcing mandatory in-office days to “preserve culture,” there is little genuine support or clarity regarding how that culture should actually function. Human Resources, for the most part, focuses on administering benefits and maintaining appearances; complaints often go unanswered or leave employees feeling invalidated. Change and restructuring occur constantly, usually with no clear explanation, and expectations are frequently unclear or applied inconsistently. Ultimately, this is no longer the great workplace it once appeared to be.


Vizient suffers from an issue that some Healthcare Facilities face.....they overvalue Management over front line staff.  Vizient is a Management Consulting Company and most jobs (management and above) are held by former Sales Managers or people who had some component of sales in their last job.  However, the tools created and used by the front line staff - analysts, negotiators, advisors, etc. require different skillsets.  But without the front line staff there would be no way to translate the needs of the companies members with the tools Vizient has.  Often the culture is that front line staff can be replaced and management cannot.  When majority of the time Management does not know the products and what problems they can solve.  

Different services and service lines are siloed from each other in both what they do, how the teams operate and their data that they have.  So, there is no clear understanding what each team does because you cannot access or do any of their work.

There is usually large turn over every 2 years because new hires come in and try to work up the ladder to just go nowhere.  There are some job families that have no career path still at this company.  So you may get hired into the highest level position for the company in your field because there is no other position higher unless you want to be a Client Manager aka Sales Manager.

The building is beautiful. The tech is up to date. There is a gym and a Starbucks. At first glance this looks like the dream job. But once you’re hired you get maybe 2-3 days of sitting behind someone watching them work and are released into the wild. I mean, you should clearly have everything down by now right? Why do you look so panicked and feel so unprepared? I gave you 2 days to watch someone work. I was “trained” by sitting behind someone having them tell me what I came to find out were the complete wrong things. Then I sat with someone else who told me different things but they were also wrong. I’ve never worked at such a chaotic unorganized place. I’ve got 10 years of experience in my field and yet I had someone just entering the field as my boss. Trying to tell me I was wrong. When I asked questions I was met with annoyance and challenges asking me to “prove it”. Then a few days later what do you know, my changes and questions came to pass. Funny I thought I didn’t know what I was doing. So much potential put in the wrong hands. I live around the corner so this company would have been perfect for me. But I just couldn’t handle the constant lack of order and communication. Why do companies put people in charge who are clearly not suitable for the role? Sad I had to leave what could have been such a great job.

A typical day at work looks like meetings all day with no time for a lunch break. I am salaried so there is no extra pay for extra hours worked, yet that is the expectation. Management is by far the worst part of the job for me. Even thinking about having to interact with them gives me anxiety and I never a leave a meeting with them without crying. Some people lead by fear and have no compassion; that is my current boss. I loved it here when I first started 10 plus years ago but it's now about saving every penny and employee satisfaction seems to have taken a backseat. That is to say, there is no work/life balance; it is all work. And you can't even get supplies like pen and paper. They've cut out reimbursements for phone and internet for remote/ traveling workers too. The process is always changing so it is hard to know what to do and there is no training.  I have a hard time because I need to be able to go to doctors appointments but that does not "meet the business needs." It is a tough place to work now. My co-workers are great though. 

Vizient has been my home for about 7 months. I have never worked somewhere that I am treated so well. The work life balance is seriously unrivaled and the fact that you are allowed to work from home at least once a week is just phenomenal. I've been exposed to many different challenges since starting at Vizient which have helped me to build a very good understanding of the company and how it works. I would recommend Vizient as a place of employment. Our culture is amazing, everyone smiles and says hello. You feel empowered to do your job, and if you are unsure of something and ask for a helping hand, it is given to you willingly. 

The hardest part of my job is leaving everyday. Not to sound crazy but working here gives me a great sense of well-being that I have yet to encounter elsewhere.

The most enjoyable part of my job are the challenges that allow me to grow my set of skills in Excel, SQL or any other reporting tool used. We also have access to a website called skillsoft, where you can literally learn anything. This alone makes me love being a part of this company. Plus all my coworkers are friendly, hard working, and ready to lend a helping hand when needed.

The company has been changed/merged several times, but the culture remains toxic. Turnover is high because of the micromanaging and lack of balance. Although this is a consulting firm, a lot of nurses work here, and if you worked among nurses before, they literally, eat their young: too many cliques and nonsensical antics for this advanced age group.  Micromanaging is a source of a lot of discontentment, and promotions are based, not on merit, but on who you're connected to.  Like some other firms, they have thrown DEI out the door, but its absence has been barely noticeable because the company has routinely treated certain employees fairly.  There is a general feeling of unrest and distrust among the team. There is no room for creative minds with critical thinking skills. They really just want warm bodies who do not have independent thoughts and will not say no to unreasonable requests. Frequent travel from Sunday to late Thursday, with full workday on Friday, with no compensatory time for travel, even though it sometimes takes an entire day to arrive to the client. 

Working at Vizient offers a dynamic and mission-driven environment where employees contribute to transforming healthcare supply chains and improving hospital performance. The company emphasizes collaboration, data-driven decision-making, and innovation, making it a great place for professionals who want to drive meaningful impact in healthcare.

One of the standout aspects is Vizient’s focus on analytics and technology, providing employees the opportunity to work with cutting-edge data tools and AI-driven insights to optimize hospital procurement and operations. Leadership is supportive, and career growth opportunities are abundant, especially for those willing to take initiative.

However, as with any large organization, processes can be slow-moving due to regulatory and industry complexities. Some teams experience organizational silos, which can make cross-functional collaboration challenging.

Overall, Vizient is an excellent place for professionals passionate about healthcare innovation, supply chain optimization, and data-driven solutions, offering strong career development in a mission-driven industry.

The good:
Good benefits overall. Lots of vacation, some remote roles

The cons:
1. Unclear strategy in the last year
-2 week notice to return to office (1 that was newly renovated and 1 in process of million dollar upgrades) 2x per week in 2023 and then a deadline for 3x per week in January '24 
-Hundreds laid off and about 40% "transitioned" into new roles or under new managers without their input (and somehow this wasn't part of a WARN notice....)
-No idea what we'll be doing for the next few months and have no idea what to tell providers when they ask

2. Benefits decreasing
-Feels harder to be considered a good worker for a bonus
-Harder to move up or be promoted
-Higher deductibles
-Looks like salary ranges are decreasing for new positions
-Positions are being (re)posted with some tweaks to avoid legalities for laid off positions
-Fewer and fewer remote roles, and good luck moving up if remote

3. General unease
-No one in my department feels secure in their work. While it hasn't been stated there won't be any more layoffs, can't know for sure per management
-No trust in executive leadership any more
-Leadership ignores the hard anonymous questions


I have worked at Vizient for over 8 years and came onboard as a result of the MedAssets/Sg2 acquisition. Overall, top leadership is well-intentioned to keep the enterprise (and our clients) running smoothly amid the tumultuous healthcare delivery landscape. There has been much emphasis on employee engagement and retention which has been great for me and my team. There are a number of investment and transformation initiatives that at times seem to contradict each other. Lots of investment in culture and DEI, but recently, different parts of the company are experiencing significant reorganizations and layoffs. It is disconcerting and makes employees nervous. There is also a recent big push to get employees back in the office and lessen virtual/remote working arrangements. Employees are not too happy. It seems that workplace rules have changed a lot since March 2020  and people love the flexibility of working from a home office, especially for face-down type of work.  No commute. Better work/life balance. Saves money on gas, eating out, etc. We will see. 

What is the best part of working at the company?
Their mission is admirable -- helping hospitals and other medical entities provide quality care while helping with the costs to provide the care.

What is the most stressful part about working at the company?
Some departments allow management to treat employees poorly, and when anyone raises the issue to HR, there is no support for the employees and not much action taken to deal with the issue with management. 

What is the work environment and culture like at the company?
What they say the culture is and what they want it to be is different than what the culture actually is. For example, if you have a different opinion about something, they claim you're not a team player. Autonomy in many departments doesn't exist. Employee are told what to do, even though employees know what to do that would be more successful.

What is a typical day like for you at the company?
Meetings...meetings...meetings. Often meetings are poorly organized, have no agendas or if they do, they don't stick to the agenda. Many people are overworked and burned out.

Top Job Titles	Average Salary
Software engineer 3 salaries reported	$98,000 per year
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