automotive technician

car sales executive

service technician

product specialist

automotive service advisor

Volvo Cars

The management is terrible at VCUSA. You’re sold the dream of Swedish culture only to be treated as a 4th class citizen. We were told a lot of beautiful buzzwords specifically about being family oriented, people first, open door policies, and voice of the employee. The truth is they could careless about family. We literally had a team member pass while entering the gate, to the facility and they really did the minimum to acknowledge that tragedy. Not only that but shortly after they terminated their sibling for “attendance”. If you offer a solution or actually create a solution to an issue, there is no acknowledgment to what you’ve resolved. They would try to either take your intellectual property or not credit you for the resolution. I have personally created multiple documents that have been standardized across the company and my only reward was being stuck in a lower position. Another team member created a device that was patented not to him but to Volvo cars. He did not receive anything from his design of the device, but he did get an acknowledgment in the plant paper. 

The common sentiment is that Volvo is banking on the fact that it’s in a lower income area and that the people there need the job, so there is no real motivation to actually treat the employees as people. They know that the name sounds prestigious and the benefits are great so who cares about anything else other than what we want. If you are very good at your job and you excel, please do not expect to be promoted. You would be relegated to that position to make managements job easier, instead of them rewarding your excellence with pay. You literally have to be the most two faced individual to promote within their system. 

One last point is when we were having a skip level with the then body shop director. Some of us that went to Sweden for training brought up some concerns and differences. About how in Sweden the employees actually wanted to be at work, how they have this even every Friday called Fika, depending on what line you’re in you could wear shorts. Little things of that nature. The answer was “This is America, we would never allow any of that to happen over here.” 

Volvo is the hottest job in SC right now and they know it because people in the community is not use to the pay and the nicest car on the planet. I love volvo vehicles, I dreamt of this day and never thought i would be making them. Because I had a strong personality from all the sexism in there. I was targeted to get me out of the. It took 10 months to get in there with test, assessment and interviews. I am in tears everyday because HR let management dictate the lies they told to get me out of there because I was a woman. I was harass, discriminated and not treated fairly. I learned to do my station. They put people anywhere and only move the men. Its a very biased company. The management from Sweden are so sweet, but they let bad management take control. Employees are so in distress that they would leave the line and not come back. Some employees have Team Leaders that care you and help you grow. I was not fortunate. Its capable of being the best company to work for in SC. Too many mixed cultures and they dont care. Only numbers for the cars. Everyone makes mistakes in there and they are looking at the women on the line. Everyone is stress out, coming in doing drugs and drinking to block out the disparity.  I am fighting to get my job back or reparations because I really worked hard and to get let go unfairly. I dont know how they are sleeping at night doing this to me.  Good. Again high turnover rate and they dont care after all they invested.

I can tell you for a fact this place was a journey of emotions and none of them where going to get me to a future if I stayed with this company. They can never make up their mind, they show too much favoritism to certain types of people and expect you to keep your mouth shut and do your job along with other jobs, and no matter what you have to look professional even though the weather is unpredictable and the weather does not care about you although you bring your hygiene products with you and making sure that someone sees you touching up throughout the day and hope that they see you trying to stay and look professional. It’s not like how you expect it to be. Customers think they are so entitled because they shell out so much money but start getting upset when either A. They don’t get their way or B. Service. I literally almost quit because of the service department because they do not like picking up the phones to deal with angry customers and you get the short end of the stick and you have to face it all with a smile on your face. If you’re smart and want to know if it’s worth it then my answer to you is no it is not. What they need to is look within the problem of why some of their employees are leaving in droves and figure out a way to keep them around or else keep continuing to lose their employees to pettiness and favoritism. Overall this was a big lesson for me there and that is all that glitters is not gold. 

I have been working for about 3 weeks here, and two of those weeks were spent with great amounts of downtime leading to overtime. Some days we spent 6 hours sitting around with the line not moving, not working due to equipment failures due to poor maintenance or some other reason. Some days you may hit the target number and be forced to work on an additional 10 cars to fill a buffer, all while the rest of the line leaves 30 minutes earlier than you. On days when the line finishes early, you must wait on the call by upper management to leave: leaving you to wait an hour, sitting and doing absolutely nothing, before being cleared to leave. The balance of work between stations is a mess, with some stations being overworked all day while others have half the time to rest and prepare for the next vehicle. The bathrooms are always left with nearly zero toilet paper, paper towels, or soap and half the soap dispensers are broken at all times. The training to work at the plant is very drawn-out and so childlike where they make you spend a few days playing with Legos after going through two weeks of training. I was really excited to work here as I love hands-on work and being part of a team process, but in just 3 weeks I am burnt out and contemplating leaving the company. The benefits are great and are honestly the only reason I can say this company is worth working for thus far.

I spent just over a year at Volvo Cars Glen Cove. 
I learned to work closely with the sales and management team. 
The work place is a mixture of developing individual, professional, and business development skills. Thriving there starts with your individual ability, continues with how you get along the staff, and then how you interact with customers with different needs. The workplace is very friendly and even when people leave as a worker they still come back to visit, attend social events, and appear at Christmas parties so no one actually leaves. The most enjoyable part of the job is we don't spend 8-9 hours talking about just work. About one third of the day we talk about work, one third of the time we talk about football, baseball, food, life, and future aspirations, and the final third we talk about developing team building at work and friendships away from work. The single hardest part of the job is identifying what your role is and keeping the right balance between doing your job versus meshing with the needs of everyone around you and adjusting to change which is common in a closely knit workforce. We are too close to the best and the worst of each other and while frustration build up fast and often they are also quickly resolved to keep everyone cordial and appreciative of each other long term.

Everyone from all departments are leaving this company, even during Covid times. The plant has been operational for three years now, but pretty soon the plant will have an entirely new workforce given the current turnover. Typical response is “we are still in startup mode.”

Processes are still not in place and many positions are working abnormally to cover for poorly managed departments.

Senior Management is destroying trust of departments and pulling all the strings for who can advance and who is ignored. The current direction is to bring employees from overseas and promote them to managers locally, costing the company x3 as much in overhead while not offering any sort of local leadership tract or mentor advancement. 

My question to management, how long will you allow this turnover to continue? When will you engage in actual positive policy improvements? Do you really want to launch a new vehicle with an entirely new workforce again?...

Management contacts you when you make an error, and not for any other reason. Passive aggressive questions provoking anxiety are the m.o. as opposed to clear questions followed by an explanation. It's really sad actually, the contrast between what is portrayed to the public, and what happens with the management for customer care agents. 
There is training, ongoing, pretty much self managed. What this means is the new information is open to the interpretation of each person, and when put into use, used differently. Mistakes happen when training happens this way. 
Zero people skills from management means zero encouragement or inspiration in an already negativity-heavy environment. 
If you enjoy snarky management which sees you as a simple chess piece to make them look good, this place is for you.  

Working at Volvo was a pretty solid experience overall. The job itself was good, and the day-to-day work was manageable without being overwhelming. The team was supportive, and most people were easy to get along with, which made the work environment feel comfortable. Management was fair for the most part, and the company really emphasizes quality and safety, which you can see in how things are run.

That said, one downside is that there aren’t many opportunities to move up. If you’re someone who wants to grow quickly or take on higher positions, it can feel a bit limited. Promotions don’t come around often, and there isn’t always a clear path for advancement within the company.

Overall, it’s a good place to work if you’re looking for stability and a steady job with a decent team. But if career growth and moving up the ladder are really important to you, it might not be the best long-term fit.

As an employee of this company for the past two years, I have found it to be an excellent place to work. The management team is supportive and provides clear guidance, and my colleagues are friendly and knowledgeable. The company culture encourages collaboration and fosters a positive work environment. There are also plenty of opportunities for growth and development, as the company invests in the professional development of its employees. Additionally, the company offers competitive compensation and benefits packages. The work-life balance is also reasonable, with flexible scheduling options available to accommodate individual needs. Overall, I am very satisfied with my experience at this company and would recommend it to anyone looking for a rewarding and fulfilling career.

Poor management. No one there that's in a superintendent and up are qualified for their positions. They come up with processes that make your job unnecessarily tedious. They do not implement feedback from employees. HR lied and said that they rarely do overtime, yet my first day of the floor until I departed the company, I have worked mandatory overtime. 60 hours a week mandatory. They do not give you time off when you request it. They show favoritism to employees that suck up to them. They constantly threaten your job if you have an emergency and can't come in or need to leave. There is no work life balance. They do not care for their employees. All team members are expendable and not truly valued.

Top Job Titles	Average Salary
Automotive technician 25 salaries reported	$43.88 per hour
Car sales executive 27 salaries reported	$101,591 per year
Service technician 6 salaries reported	$36.83 per hour
Product specialist 3 salaries reported	$52,752 per year
Automotive service advisor 8 salaries reported	$124,125 per year

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