sales representative

associate consultant

assistant buyer

delivery driver

truck driver

W.B. Mason Company, Inc

I worked for WB Mason for 8 years, I didn’t call out, I showed up every day. I was told when I was hired that I would have the opportunity to move into sales, well this never happened. My experience was sales and management, but I took this opportunity thinking my skills would advance my career with what I thought was a good company. I soon found out I was going no where! Management at all levels is extremely arrogant. The company has problems that could have been resolved years ago but is too egotistical to listen to outsiders who have experience in Resolving those  same issues at least 20 years ago. Lower management (if that’s what you call it) is petty and insecure, maybe because of the arrogant atmosphere. In my case at Egg Harbor management was a revolving door somebody would leave, comeback and they would become branch manager, no management skills needed. They try to preach a team atmosphere but make no mistake it is no team when it comes to local management and the drivers. There is no support for the drivers from management. The drivers are used as scapegoats for all of the companies I’ll conceived procedures, and local management will not support the drivers when push comes to shove. Besides the sales reps the drivers are the life blood of this organization, they are asked to do it all sales, delivery, customer service, drive put up with garbage from management as well as from customers on a daily basis with no support, well wait if you call getting a”sizzle from Wawa every so often support than there is that. Drivers are constantly made to feel like they are accused of something, they are watched through GPS. Local management little ability to be fair and treat all drivers equally let alone poor people skills. As I stated at the beginning I worked there for 8 years and in that time I don’t even know who the “big guys in management are. Management as a whole needs to be overhauled, the arrogance is like nothing I have ever scene before. I have been in the work force for over 40 years, I have never given a negative review to anything before. Let alone a company that I worked for. But this is just something that I had to do! It won’t help me but it may help some of those employees I worked closely with or maybe some future employees that try to come in to a company and be loyal, work hard and get ahead.

Well for starters they have the worst management iv ever seen, like other reviews stated brown nosers get ahead, the other review for the Bangor location was written by the biggest brown noser iv ever worked with! They don’t care about there employees what so ever, your just another number! They don’t care about safety, they make you work in a freezing cold/ extremely hot warehouse, they over load you, there truck are freezing cold in the winter and burning hot in the summer no a/c, hard work work Is only rewarded if you are willing to brown nose, they don’t train you to do anything but expect you to know everything, When you short a guy managment is useless they will come help and take deliveries, drive around and then bring the product back and leave it for you for the next day, but hey if you don’t want a personal life, want to destroy your back and shoulders, be expected to do 70 stops a day with 300 plus pieces many of which weight 50 plus pounds, like  numerous phone calls/ texts from sales reps and customer service who have idiotic questions, delivering to extremely unappreciative  customers who will do nothing to help make delivering easier and if you complain they just tell you to suck it up, be undermined and treated like your there personal servant and talked down to like your and idiot, and like fellow employees who will constantly pawn stops off on you because they are to lazy to do there job but will call and complain about you to management the first chance they get because  it makes them look good to management then  Go ahead and apply! You will regret it

Beware! W.B. Mason is one of the worst run companies you will ever encounter. The whole company is run by salesmen who learned on the fly how to run a large warehouse and do deliveries. Everything is inefficient. The company sets unrealistic goals for their drivers and gives very little support. Its nothing for a driver to come into work and find out that his route has either been dissolved or made larger. There are no set hours. They don't care how many hours you work as long as you deliver as many stops as possible. If you rush through your route and finish early, you will be pressured to help another driver. Depending on your speed, size of the route, and distance, drivers will work between 55 to 65 hours or more. Most new drivers are not properly trained which can lead to frustration when you are finally on your own. Learn how to route out your stops as there is no system in place to do so automatically. There are apps that help. Also, it is up to you to figure out the best way to run your route. It takes about a month if you can last that long.
Take this job if you have been out of work and/ or need to make some good money (unlimited overtime) and am not tied down with a lot of obligations outside of work. Beware if you are not able to complete your route in a timely fashion, eventually, you could be let go. Learn how to not get stressed out when the work gets piled on you, and get used to not having support from management. They have their own unique way of doing things and it probably won't benefit you. My advice, save yourself the headache and wait for a company that is run a lot better than this one.

I have never worked in an environment that takes advantage of employees like WB. If you don't have kids or "a real family" they will make you pick up the slack for the the employees that do. I've never witnessed such blatant sexism, homophobia, and toxic masculinity in a workplace and seen it encouraged by managers.  Several of the gold stars are useless and do the bare minimum and if you need their help they somehow always manage to disappear. If you aren't a suck up you won't get far and you won't be respected. Managers have outright said they will purposely work people to the bone to get them to quit if they don't like you or feel you shouldn't have been hired. Managers also will do nothing but start drama between employees with constant gossiping and smack talking. You will be constantly sent on two man jobs alone and told to "suck it up and figure it out" when you question the managers thought process. Actually don't even bother asking questions they will just label you as an idiot for asking anything. But then again if you try to do something and a supervisor sees its wrong they don't instruct you how to do it the correct way instead they will condescendingly stand there and chastise you about it being wrong and then yell at you to tell them the correct way to do it. This is the most toxic environment I have ever witnessed and hands down the most miserable I have ever been at a job. If you are young and just trying to find a job that will pay well don't apply here. Save yourself the time and trouble. There are better companies than this out there you can work for.

Stay away. Management is horrendous and lacks any skill or training required to be in a leadership role. You will be severely overworked and underpaid, typically taking on multiple job descriptions and/or promotions without any compensation. Full of drama and toxic behavior from management. Those in management positions thrive in drama and cross many boundaries to learn personal details about individuals. It feels like insanity - the people in charge have no business running a business because they don’t know how to do so effectively. The inability for those in management to do the job itself creates the desire and time for them to micromanage and bark orders. Profanity, intimidation, embarrassment, and demeaning tactics are used all while also expressing favoritism for specific employees. Upper management is just completely out of line, there is no respect when correcting mistakes, and they treat every single employee as a number. Unprofessional, and an absolute waste of your time. This is coming from someone who was advancing and had a seemingly “ideal” experience during my time with the company. Stay. Away.

The good"
First I would say that this is a very nice company with great management and a friendly atmosphere. My manager/co-workers were very kind and accommodating. Everyone is very professional and upfront about most expectations. Pay was good as well. Both in the hourly rate of $16 an hour starting and the fact that you get paid every Friday. "EVERY FRIDAY"
Along with good benifits. 

The bad"
I was expected to start at 6:30am and work until finished with my route. That didn't seem to bad until I started and learned that I would be making deliveries until 6:30-7pm. After that, it would be another Hour or so back to the warehouse to drop off the truck and then head home. Essentially I would work 12-15 hour days consistently. Even tho they pay over time, and have good benifits. That kind of work life is not for me. In a spane of 24 hours, that's 15 hours of work with 2 hours of total commute, which leaves 7 hours to sleep. Where O'Where would I do anything for/with my family. 

On the other hand, those who are not afraid of hard laborus work with long work hours should apply. Just be aware of expectations, ask the right questions before accepting the job. Make sure this is the right fit for you. It is definitely not for everyone.

This job is not good. You get paid "S"! Long hours. They add extra stops or sections of towns on your route almost daily, but definitely weekly. You go on vacation that's been approved for 7 months, when you get back Monday morning, you have 75 stops from 3/4 days from the week before all over your truck. The warehouses are filthy from the break rooms (ha) to the bathrooms (disgusting). Management doesn't care about you. They hand out brown paper lunch bags during employee appreciation week with candy and slim jims inside them with a bottle of company water. And at Christmas you get a $100 visa cc that gets taxed, so your left with $57 afterwards. They don't care about the customer getting their product or a happy employee at this company. Go get a job delivering pizza for the same rate their offering and not have to break your back lifting all the heavy stuff all day with WB. 

You can go from being the best employee to the worst in a matter of days, even though you have top tier metrics still. If they decide one day they don’t like you, good luck. They will do there darnedest to make you feel uncomfortable enough to quit. If you stick it through that they will just put you on a performance plan for no reason and then fire you using that as the excuse. Your job is not safe ever. They will have you thinking you are worthless while making you do as much as humanly possible. Then expect you to come in on weekends to get paid in gift cards instead of over time. They tell you you are salary but then pay you hourly. I would never want anyone I know to work for the soul sucking high school drama filled nepotism based employer. There is favoritism across the board. The only decent thing about this place is the benefits and the slightly above average pay. Everything else and I do mean everything else is straight garbage. Do not waste you life applying here. The place would be a great job if they fired all senior management and started fresh with new managers because it comes from the top down.

Very physically demanding job with little appreciation for hard work from upper management. They will ask you to do something as favor hinting it won't be asked of you often. Then you are doing it daily and if you dare say you can't they Will show you the door. The VP is a self centered egomaniac that only cares if the numbers are met for bonuses. I saw a lot of great people get laid off the week before Christmas with no severance pay after years of working for the company. All so the corporate fat cats could get their Christmas bonus. If you're a brown noser you won't have to work and be rewarded. If you're a worker you will get more more work. Then shown the door as soon as you hint you need a break from the huge work load or they need to cut some payroll to be more in the black come the last quarter. I also new the people who worked the customer service lines no different always being yelled at for not making enough calls. Maybe if the upgraded their system from 1980 there wouldn't be so many errors with orders and customers complaining where is the desk they ordered 3 months ago. Work at WB only if you have no other choices.

What is the best part of working at the company?
The coworkers you meet there..

What is the most stressful part about working at the company?
This job was a masterclass in how poor management can ruin what could have been a decent role. Leadership was inconsistent, reactive, and often openly disrespectful. Expectations changed daily, but somehow you were still blamed for not reading minds.

What is the work environment and culture like at the company?
This job has one of the worst work environments I’ve ever experienced, and it all stemmed from deeply flawed management. The culture was negative, tense, and built on fear rather than collaboration. Gossip, favoritism, and passive-aggressive behavior were not only tolerated but clearly encouraged by leadership.

What is a typical day like for you at the company?
Burnout was normalized, morale was nonexistent, and professionalism was optional depending on who you were. Teamwork was talked about in meetings but completely absent in practice. Instead of supporting employees, management created an environment where people were stressed, disengaged, and counting down the days until they could leave.

Top Job Titles	Average Salary
Sales representative 1 salary reported	$42,500 per year
Associate consultant 8 salaries reported	$26.00 per hour
Assistant buyer 4 salaries reported	$52,750 per year
Delivery driver 1 salary reported	$19.00 per hour
Truck driver 1 salary reported	$16.00 per hour

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