retail sales associate

pet groomer

shift leader

supervisor

pet bather

WAG N WASH

Management sucks, I could write paragraphs of the weird uncomfortable stuff that’s happened, but the manager has said he will “make sure people can’t get hired elsewhere” which I don’t think he can really do but just in case I’ll keep it somewhat brief. If you do decide to work there, CHECK YOUR PAYSTUBS. every pay day. Take screenshots of everything. Don’t share too much of your personal life with management, they’ll talk about you behind your back. If you’re only thinking about working there, I implore you to weigh your options; is minimum wage (even if you’re promoted, not even .50 above minimum wage) and a free bag of food worth it? If this many people at this many different locations are saying it’s bad, there’s probably something to it. The job market is hot and there’s plenty of other companies to work for at a much more reasonable wage and with a much better environment. The employees were great, but there’s a level of support and advocacy you typically can expect from a manager/employee relationship, and you will not find that here. 

For management inevitably reading this: Humble your expectations of people that can barely afford to drive to work if you’re not willing to pay a livable wage. Stop acting like WE are the crazy ones and look within. 

You are the person who stocks shelves, cleans the self cleaning area, wash towels, clean filters, pick up dogs, and many other things. 
I learned that not all managers or employees are your friends, and that certain dogs have certain needs.
So the culture when I started was good then to learn that if you need help they will only do so for so long. I have adhd-c so learning is a hard part for me I need repetitive work and assistance when I forget what I need to do. The original manager had adhd too. She understood the needs that I had, once she left because they didn't want to approve time off she had accrued she left and a new one took her place who wasn't helpful at all.
Management only wants the store to run if you can't keep that don't work there. I was let go because I had a hard time with the job and the rest is history.
The hardest part of the job is time management  you need to be active or stuff will pile up. And the allergies or all the fur flying everywhere and I do need everywhere.
The most enjoyable part of the job would have to be the animals as you are taking care of them and certain employees.

This is honestly the worst company I have ever worked for. Firstly, you are completely walked all over, they will try to over work you for little pay, there is hardly any benefits, and if there is you’re basically paying out of your own pocket, if you want to work here expect to be talked down on and belittled , it would also be good to mention that they promise raises but never give them to you.  Secondly, the management is absolutely TERRIBLE. No one in this  company   cares!!!! The managers are not trained and the majority of them only start a bunch of high school drama. There are rules set in place but no one follows them and the managers do nothing to enforce them. Employees get away with drama, and even things as far as smoking and drinking WHILE ON THE JOB. Even the management above the managers do not care. There are so many appliance that are constantly broken, the computers don’t work which results in angry customers. This place is awful. I would never recommend this as a job to anyone.

I love working with dogs and helping groomers with grooming but I feel like I'm very underpaid. I feel like I do a lot more then what I get paid for, no commission for nail trims or bathing dogs in general I feel like I should at least get a raise. Under staffed and hard to work alone, I have to wash all groomer dogs plus what ever bath dogs are on the schedule along with constantly being stopped to do walk in nail trims so I tend to get behind on groomer dogs which then puts everyone behind schedule, along with end of shift duties as in clean the whole groom room before I leave and the groomers only have to clean their spaces. Just feel like I should get paid more especially because I've been bit a few times and $14/hr isn't enough for all the stuff I have to do.

The workplace culture at my store I can only compare to what I’d imagine it’d be like in a scummy jail. I know other stores had great, healthy environments , but mine did not and everyone knew it. HR and upper management were not helpful even though they knew exactly what was going on and what could be done to fix things. They refused to fire our assistant manager even though employees, customers, and even people who worked at stores in the same shopping center put in complaints, wrote bad reviews, and expressed concerns. I’d say it was a great job for my first four months, but when things went downhill, they didn’t stop. 

A typical day consisted of cashier work, perhaps some inventory, a lot of cleaning/busywork because I never worked during busy hours and there was a lot of downtime. Some customers were very friendly and came in often, while others could be pretty confrontational and difficult to work with. Management was frustrating because it was never clear what policies for time off or vacation days were, meaning I had to reschedule a lot of appointments because the policy kept changing and no one was notified. I was also often scheduled for shifts that were just under the amount of time I would need to work to get a lunch break, meaning I did almost the same amount of work with no break. However, being around animals was definitely a plus that brightened my mood!

I learned so much working here, and the staff really is a team. Thats the first time I can wholeheartedly say that for any place i've worked for. I was actually excited to go to work, I felt valued by the company, the day went by quickly because the workplace was very fast-paced but the vibe the team kept was fun and upbeat. Some of the best customer service i've seen anywhere and I feel so grateful to have worked there and learned how to provide that to people at the places im hired in the future. Seeing dogs all day is a plus. I was genuinely sad to leave this job due to relocating. Would absolutely reccomend working here.

Working at the Wag'N'Wash is great. The dogs make the job worth the trouble and the customers can be pretty nice too. However, management is unbelievably incompetent. The lack of communication and high school drama is enough to drive anyone insane. The store managers do not communicate, do not take criticism and do not fix important issues, and instead distract everyone with bows and bandanas. However, I'd say the biggest issue originates from the higher-ups. They do not pay attention, nor do they care to notice what is going on in the store. They are very money-driven. Do not expect to grow in this company. But the dogs are great.

What is the best part of working at the company?
Going to work and seeing dogs everyday

What is the most stressful part about working at the company?
This company cares more about money than the safety or wellbeing of animals in their care or their employees for that matter. The grooming salon was reaching 85 degrees and an employee was told "you can't let a company fail just because you're a little warm" by upper management, when stating she didn't feel it was safe for the dogs to be there. 

What is the work environment and culture like at the company?
Upper management cares about money more than employees.

Great place to work! Love working with the dogs and my coworkers in the Grooming Salon as well as everyone on the retail side.  The owners are great people and are very invested in running a smooth and upbeat operation and are right there to lend a hand when we need them. The retail lead and the wash attendants are so helpful and always checking if I need help.  It’s wonderful to work in a place that makes me feel valued and appreciated, and having access to amazing food and products for my animals.  Look forward to many years with WagNWash Lakeville.

Top Job Titles	Average Salary
Retail sales associate 13 salaries reported	$13.50 per hour
Pet groomer 13 salaries reported	$63,538 per year
Shift leader 4 salaries reported	$12.00 per hour
Supervisor 4 salaries reported	$17.19 per hour
Pet bather 1 salary reported	$13.50 per hour

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