mental health technician

support staff

clinical support staff

case manager

triage nurse

WC Health

Working through WC Health for Desert Winds Recovery was one of the most toxic and stressful work environments I’ve ever been in. No structured learning or training, no refreshers and no CEU opportunities. Also, no extra staff to break the day or night nurses, which leads to a lack of safety for both patients and staff due to no extra coverage or established on-call staff. Management only makes a big deal about safety when called into question by HR but not beforehand. Micromanaging overrides improvement based on actual concerns from both patients and staff. There is absolutely no PTO nor sick days, vacation days, much less floating holidays.  I wouldn’t recommend this company to anyone. 

Working here has been a great experience, overall.  The clients are mostly happy to be here, most of the staff is supportive and respectful of them.  Most of the staff treats each other well and helps each other out.  There are always ups and downs in every job, and WC Health's management and ownership is open to hear about and help with any staff needs.  There is a lot of opportunity for overtime, if you want it, and you aren't required to take it.  

What is the best part of working at the company?
The owners are super nice. Pay was pretty good. 

What is the most stressful part about working at the company?
Call center schedules 8 hour long sessions every day and fills cancelations with intake assessments.

What is the work environment and culture like at the company?
Therapy building is ok. Culture is disjointed. No cohesion amongst departments.Department head works in Reno.

What is a typical day like for you at the company?
Pretty busy most of the time. There is a 6 month waiting list to start therapy so there is no shortage of clients.

It's a great place for someone who needs more experience on their resume. They literally hire every single person who comes in to interview. In fact, your interview is really just the beginning of onboarding...no matter your qualifications.  

The clients are awesome and it is a pleasure working with them, and for a while that will outweigh the way the company manages the program. However, the surprise (i.e. forced) 16-20 hour shifts will quickly leave you feeling like you have nothing left to give to the clients, or your family, or even yourself.

The clients need good stable staff, and this company needs an overhaul at the highest level.

What is the best part of working at the company?
Helping the clients and being a trusted support.

What is the most stressful part about working at the company?
The staff and the lack of important food and cleaning items.  The unprofessionalism of the staff towards the clients and poor Management.  

What is the work environment and culture like at the company?
Unprofessional and mentally stressful.

What is a typical day like for you at the company?
Chaos and uncertainty with day to day proedures

I was an intake coordinator and the pay does not match the position. I was paid $17.50 to run the front office what they do not tell you is you literally deal with about 20-25 mentally unstable people a day who you HAVE to help. People would come in sit down and go into psychosis and I was expected to connect them to resources or ask them to fill out paperwork. The managers would see these people and essentially avoid them until we had to call the police to escort them out. Case workers put all their work into you and blame you when things go wrong. 

WC Health has been a great place to work. The team is supportive, the environment is welcoming, and I’ve had a positive experience working there. It’s nice being part of a company that genuinely cares about both employees and patients.

HR members are rude, they don't speak to you when you acknowledge them. Besides that the Manager there is wonderful she cares for the MA's and Staff.  Some of the staff seem to not know there role or place and feel the need to tell you what to do when you are above the position they are in.  Not all the providers are nice to deal with and sometimes they come off rude/disrespectful. MA's there don't get paid for all the work they do there and it's unfortunate. 

Management is friendly but sucks. The CFO and CEO only care about money and are either blissfully unaware of how understaffed their company is or just don’t care. They will take advantage of you and overwork you while saying they value you. They don’t do raises. Case managers only get paid $19.50 even though the position requires a bachelors. They have a high turnover rate for a reason. It’s so easy to get burned out here. Easy to get hired for a reason! 

Management disrespects you and lies to your face and makes you drown in work and tries to make you feel crazy when you call them out. They don’t respect your time and expect you to say yes to everything. They don’t respect your safety and lack training. They don’t respect people either their differences. Don’t work here you will regret it.

Top Job Titles	Average Salary
Mental health technician 1 salary reported	$14.50 per hour
Support staff 2 salaries reported	$14.50 per hour
Clinical support staff 3 salaries reported	$14.50 per hour
Case manager 3 salaries reported	$19.83 per hour
Triage nurse 2 salaries reported	$43.50 per hour

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