inside sales representative

delivery driver

warehouse worker

unloader

studio assistant

WG&R Furniture

The good news is that the immediate team and core management around the delivery aspect of the company provides great camaraderie and its honestly the reason I've stayed as long as I have(3+ years). People are friendly, helpful, and direct management is often sympathetic and active in solving issues you need amending. The bad news is, with a fluid work time frame of  "you get done when you get done" and the heavy physical tole don't necessarily make up for the lackluster compensation.  

To start off with your schedule. You will have no specific idea on when you'll start your day, until the prior day's afternoon, and more crucially when you'll end your day. Its very possible to have a week where your 1st day is 8hrs long, the 2nd is 12hrs long, and the 3rd 10hrs. Its remarkably inconsistent and makes after work plans always appear with an asterisk next to them. You do come with the benefit of generally only having a 4 day work week, but even that's not a given with 5 days being implemented during "busy" periods. It is quite nice to have that 3 day weekend though, because the work can be intense. Hauling the occasional 300lb sofa or dresser through tight hallways and up and down stairs is definitely gonna have an effect on you, and there will definitely be days when you just crash from exhaustion when you get home.

But its not all bad as it may seem. The scheduling and work can vary and you can have days that just wear you down and others where it can be a genuine blast. Without having a management hovering over your back every waking moment, the freedom and flexibility can allow you to have real fun with it all. You deliver across the state and there is no shortage of polite people  who may brush you up on a cool trinket or experience in their house. The breaking of the same day, same place, same work monotony in some offices is helpful and reduces boredom. Your challenges and tasks are unique everyday and it is enjoyable to overcome these varied adversities especially since you have good coworkers to lean on.

When I started at WG&R Appleton it was a great atmophere with little stress. Over time the atmosphere changed and people started leaving in droves. I had sales being slowly taken from me by shifty new coworkers, and sadly this is not encouraged in words, but it is encouraged in practice. The people who steal sales are now being pushed towards manager positions since they want managers to be people with high volume sales NOT people who are helpful, good with people, trustworthy or good at managing. Managers are looking for sales right along side you, don't get compensated well for the extra work they have to do and because of that are unable to help a lot of the time since while helping you they loose out on sales. Another thing is they have a trainer who is feeding this new bad atmosphere pushing sales even if you have to lie and plays favorites. If you want to be a sales person avoid Appleton since the atmosphere is getting really bad now, plus the store gets the overflow for customer service calls. I suggest go to a sleep shop (Has base pay, mattresses have the highest commision), august haven (Has base pay, lower comission % in turn, treated the best by far but you need to do a lot more work), Oshkosh or Green Bay.

I worked at WG&R for 3 months I resigned due to the poor training on their point of sale system,lousy hours and a corporate culture that isn’t what they claim it is.There is a base hourly pay which a lot of Furniture stores don’t pay but commissions are at 2% at the small stores so it takes a lot of sales to make decent money.In training they spend about a day and a half talking about corporate culture,values and their mission statement while only taking 3 hours to train you on the register and the system is long tedious and hard to use ...strange for a company whose main purpose is selling who leave training unprepared for the job you’re expected to do and in the small locations you may at times be alone and unable to ask for help.Work life balance is horrid I worked either 3 or 4 nights a week plus all weekends while the store manager ( who also sold ) worked none .The turnover rate at the small stores is very high and employee morale is low.Benefits are minimal insurance kicks in after 60 days no paid holidays whatsoever,vacation after a year and the employee discount doesn’t apply until you’re there for 6 months ( I’ve worked for multiple retailers through schools and early in life and it was always the benefit you had as soon as you were hired ).There’s a lot of down time and most employees spent it on their smartphones either playing games or on Facebook.Our schedule was usually out a day before it was effective so on Saturday you may not have known you were scheduled on Sunday the schedule was frequently changed and you weren’t asked to change your schedule you were told you needed to change it.Corporate seems to be unaware of the situation but has been told and there’s been little improvement at the location I was at everyone except the store manager was looking for a different job or had another job to make ends meet.

I’ve been with WG&R for six years now. Started in the warehouse, then sales, and now I am a Sales Manager. The fact that when a sales position became available, I was considered for the position meant a lot. I wasn’t “just a warehouse worker.”  My manager saw my potential and is consistently helping me to develop. 

The amount of resources available to sales is immense. Everyone in the company is here to help us succeed. Definitely not common in a workplace where everyone has the same goal. 

WG&R has a fantastic commission structure that rewards hard work. I’ve been able to meet all of my personal financial goals here. 

While the hours aren’t ideal for everyone, the thing to remember is that in sales, you want to work when everyone else is off. I’ve chosen to work every weekend, simply because that’s where the most business will be.   And having two days off in the middle of the week makes appointments even easier to set up. 

Long story short, I thoroughly have enjoyed all of my time with WG&R. The advancement opportunity, the financial potential, and the great culture here all adds up to a company I plan on working for, for a long time. 

The culture of our company puts us miles above other companies I have worked for. I feel very proud to work for a company that focuses on giving back to our community, treating all employees with respect, and providing us with the trust to make our own decisions on the situations we run into. The basics provide a comfortable work environment for everyone and become a way of life, not only in your work life but also your personal life. I feel as though my concerns, inputs, and ideas are always listened to and discussed in a timely manner. 

The balance of a healthy work/home life balance is very focused upon. I don’t worry about not being able to take time off for important dates with my family as management is very flexible in allowing you to take the necessary time off within reason. I don’t leave work stressed and having to bring that home for others to be subject to. 

The benefits are better than others I have seen with other companies with many price points and benefit packages to choose from. There is a great option for each person or family. 

I can proudly say that I have found the last company I will ever work for. I will retire from WG&R when it comes time. 

I enjoy the physical and mental challenges associated with delivering furniture into all sorts of houses, which takes me all over the state and allows me to experience a variety of lifestyles and meet all kinds of unique people.

I respect my management team and all of my coworkers, but they would agree with me when I say it is impossible to maintain a decent work/life balance when the daily schedules are not posted until the night before they are worked. It's not uncommon to be scheduled to work until 4:00PM, but actually work until 6:00PM or later. For this type of work and the demand it puts on my social life and my body, I don't feel that the compensation (salary and benefits) is adequate.

This organization  has great potential  and has always been supportive  during emergency  issues with my family. The hard part is that it is difficult to get all of the work done when Spring and Summer arrive as it is incredibly  busy. Some managers are fantastic  and some are difficult  to deal with.  The 4 day work week is  amazing  but when overtime is mandatory, it killed my body  as I needed the extra recuperation  time.  I am thankful for thier employment  in the past but  I cannot forsee this as a career becuase very few employees  have made it 5 years or more and it also has a high turnover rate. Make no mistake, it can be hard work but if your attitude  is positive, you just may enjoy it.

I was a sales associate for 5+ years. The culture between the sales associates is a fantastic one. Very friendly and helpful, and very low drama. The problem becomes apparent once management is involved. There is a problem with Sales Managers competing with the very people they are there to assist. There is considerable theft through violations of the "upboard" system, along with poaching customers from their associates. Store managers turn a blind eye to this behavior, and there is nobody above them willing to listen to the problems. There is no confidence in management.

Until they can fix the toxic management problem, I cannot recommend this as a place to work.

Started working for WGR/August Haven while still in school, love that they took the risk to invest in me and have given me opportunities to grow and move up in my career. The company has so many different departments and aspects to it and it’s great to be able to learn about them all. I personally love what I do working with customers, designing for them, and selling furniture. It’s a very dynamic work environment and things are always changing. The retail hours can be long, and sometimes feels hard to balance home life, unfortunately that is the nature of a commissioned sales environment. Overall I have fun doing my job everyday, and have loved all the opportunity to grow my career. 

WG&R was a great place for me to work during the summers. Pay was adequate for a summer job. The Guys at the job were great people, but several of them complain about the work. Managers were great and a big reason why I stayed at the job for so long. It is difficult to balance work and a life, some days were upwards of 14 hours. It is also very physically demanding 

Furniture Plus was a decent job for a college student during the school year. Not completely fond of the way management ran things. WG&R was definitely ran more efficiently. I did begin at furniture plus when it was a new company and things may have improved.

Top Job Titles	Average Salary
Inside sales representative 1 salary reported	$69,000 per year
Delivery driver 1 salary reported	$18.00 per hour
Warehouse worker 1 salary reported	$14.00 per hour
Unloader 1 salary reported	$15.00 per hour
Studio assistant 1 salary reported	$15.00 per hour

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