attendant

explorer

food service worker

maintenance technician

technician

WONDERWORKS

If you're looking for a part-time job for supplementary work, this is good selection. However, if you're looking for any of the following:
1. A job that has any hope of upwards movement,
2. Want to have a job where you maintain a healthy level of sanity.
3. Have a job where you're treated like a human being from the higher ups
4. Don't get docked off points for being sick,
5. Aren't forced to work amidst medical issues.
Then you might as well be trying to teach a fridge to swim, because that isn't going to happen. 

While this job was a good supplement for my plans, it did however show me some very important lessons in life. For one, most of the managers (or brass, with emphasis on the last three letters) don't hold the regular workers in much regard. Any effort for upwards movement/promotion opportunities are met with a titanium wall, and in order to achieve anything of that sort, one must go through a herd of donkeys in terms of having to kiss derriere to the higher ups. Any attempt to stop a guest from doing something incredibly dangerous/outright stupid (like drinking the hand sanitizer) usually results in the guest getting off scott free, while you receive a stern scolding. The rides frequently break, and at the slightest notion of mechanical trouble with the rides, the guests jump on the "Give me a refund" wagon and don't hop off. You're docked "employee points" for being sick (even with a doctors note), which if you gain too many points, you're canned. Even with medical issues that cause physical limitations are ignored, and if you have any sort of mental health concerns, be prepared to have that ignored as well. Basically, be prepared to gain a few dozen grey hairs while working here.

The most important thing this job taught me was to make friends. The co-workers are really the only saving grace to this job. A lot of them are generally nice people who are quite easy to get along with. I've made some good friends there, whom I talk to on a good basis. The general staff try to make the best out of the situation, and there is a good degree of satirical humor involved. For the most part, your co-workers become a sort of life-line, as they prevent you from actively bashing your head against the wall. I've had some bad jobs before (and by that, i mean that I was sifting through filing cabinets filled with rodent presents), but this takes the cake. 

There are people who work/worked here that are people who'll have my respect any day, including a couple of the managers. But just the sheer nonsense of the other managers/upper management as well as their lack of respect/care towards your own personal needs and qualities made this intolerable. As I said, this is a good job for someone who needs a filler job during summer, or around the holidays, but anything aside from that, be prepared to kiss some butt to get anywhere in this place.

Worked as an exhibit attendant, giftshop/box office attendant, and concession stand attendant. Got to work with some amazing people, and for the most part if you show that you enjoy working at a certain area, you'll be more likely to be put there. I requested I not be placed on the 1st floor because running the rides on that floor were very anxiety-inducing for me, and I was rarely placed there. I also requested I be put at the box office and concession stand, and was subsequently placed there more than the rides. Management were very understanding and flexible with schedules and hours.

You'd also occasionally get these things called 'WonderBucks' for outstanding behavior (working an exceptionally busy shift, picking up shifts, going above and beyond for cleaning duties, etc) which could be used for free concession stand items, a wonderworks uniform-compliant jacket (very comfy), and even a full shift-worth of paid time off.

When the owner or corporates employees came, it tended to shake up the place and get everyone on edge since they would get onto you for seemingly random things. Mostly it was for not cleaning, without listening if you tried to explain that everything WAS cleaned.

Its great if you have customers flowing and stuff to do, but when it's dead and corporate expects you to clean the same attraction 14 times, it's a little ridiculous. 

Days are either very slow, where you'll be told to clean the same things repeatedly and the MOD will send admissions home early, or essentially non-stop in the spring and summer. Most of the employees are very good at entertaining and being positive for the guests, so it creates a fun work atmosphere. 

The biggest issue is that guests will usually fly off the handle for enforcing simple rules like not taking invalid coupons, height and weight restrictions, or last entry times. Pay is bad for how great most of the employees are, and if you're interested in sticking around full-time, you'll get put in a supervisor position for a minimal pay increase.

Was a nice enough job prior to Covid. They did the minimum to meet state regulations after a short lockdown. The lobby was kept relatively empty, but after a few days, the indoor attraction area was packed like a can of sardines like a regular summer season with the kind of tourists that were already uninterested in wearing masks or washing their hands.


such a toxic work environment, it’s like a high school gossip group, and you have to hope you get in. managers don’t know how to do all of the activities so when workers need coverage they can barely help and certainly don’t like doing so. one manager is amazing and she tries even tho she wasn’t trained for those things, which isn’t her fault.  new people just get thrown into the mix and we have to to and finish their training bc none of them ever get fully trained. its very sad and people are trusting us with their lives. i hope they get their stuff together bc at one point an accident will happen bc of their carelessness not to mention all the employees wanna leave and they always have ppl in and out bc none wants to stay in a negative work environment. 

What is the best part of working at the company?
Fun and rewarding job. I have worked here for almost 5 years. Most fun I have ever had on a job. Management cares for their employees and go out of their way to make you feel wanted. Highly recommend.

What is the most stressful part about working at the company?
Just like any place in Sevier County, the traffic can be crazy. The job itself is not stressful at all. 

What is the work environment and culture like at the company?
Everyone enjoys helping each other. I know this sounds unbelievable but it is true. 

What is a typical day like for you at the company?
Interact with the guests. Make sure they are having a perfect experience. There are different areas a person can work. There is laser tag, Box office, Gift shop, Ropes Course and my personal favorite, exhibits. Where else can you talk someone into laying on a bed of nails.

Working on WonderWorks was a huge challenge for anyone who basically was different cause they don't like anything that is different they don't like many piercings or tattoos or dyed hair out for show and they don't like anybody whose opinionated or who has any ideas of how to make things run better or more smoothly and if it's a busy day and you're overwhelmed they are not understanding at all like if you go and have an asthma attack or an anxiety attack or any type of mental health issue along those lines they do not usually accommodate you or help you in any way. I work there mainly for my coworkers and because it was just a job for me to have to bring in some money for my family but honestly the pay wasn't worth it and neither was feeling like I was unappreciated as an employee or as a person working there.

● Typical day at work was getting Micromanaged by the incompetent Management and worked to the bone and blamed for Managements poor budgeting skills as to why we cannot fix things on time as we were expected to fix expensive rides/exhibits with little to no money.
● I learned everything on my own and was not properly trained. 
● The workplace culture was abysmal, Management would threaten job security if they didn't get your way or if you requested PTO they would not let you have the days or fight you to the end. 
● Hardest part of the job was dealing with Management
● Most enjoyable part of the job was going home

Working exhibits is easy. Friendly coworkers but it comes with some drama here and there. It’s when issues arise and nothing gets solved is why it sucks to work there. Always told how much they appreciate us yet when I have concerns or problems. Nothing gets resolved. Then I work way harder than the rest and don’t get appreciated or even get a raise. They cheat people out of raises as well. You get a yearly raise but if they raise base pay for everyone, they won’t give you the one yours supposed to get yearly.

The pay was efficient, however the work was just a lot. we were often understaffed or management just wouldn’t care as much and would schedule us in an odd way. they don’t give you a heads up when we have large groups coming in, and they will only schedule 2 people when there needs to be atleast 3 for a large group. our breaks are unpaid and 30 minutes. we’ve been asking for longer breaks because by the time we grab food and walk back to work, our break is over in 10 minutes. no change. not many of the employees like working in that area, if you ask us, probably only 2 would agree they like the job. however, with some improvements the job would be a great start. I don’t recommend this job if you’re over 23. 

What is the best part of working at the company?
I have been there for over 3 years and this company has taken great care of me. Show up to work and you will have a great time

What is the most stressful part about working at the company?
There is nothing stressful here. Just have fun. 

What is the work environment and culture like at the company?
Show up to work and have a great time with the guests. If you need help with something, all you have to do is ask. We are here for each other 

What is a typical day like for you at the company?
I am a supervisor at Wonderworks. I assign people to different exhibits. I fill in where ever is needed. I try to make sure the guests and the  employees are happy.

Top Job Titles	Average Salary
Attendant 92 salaries reported	$15.01 per hour
Explorer 13 salaries reported	$15.00 per hour
Food service worker 8 salaries reported	$15.38 per hour
Maintenance technician 6 salaries reported	$19.50 per hour
Technician 11 salaries reported	$23.27 per hour

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