forklift operator

warehouse worker

material handler

shift coordinator

operations coordinator

WOW Logistics

Working at WOW Logistics was an eye-opening experience for me, and not in a great way. Sure, team members are mostly supportive of each other. The job duties are very straightforward, and for a time, I thought I was doing meaningful work. However, it ended up being a bad experience for me overall.

As someone who never operated a forklift before, I felt the training was inadequate. I made a lot of mistakes. Eventually I recognized that my technique- or lack of- could potentially lead to be me being terminated. I actually asked my supervisor for extra training. My request was denied. When I finally made one final mistake, I was suspended and fired the same day. This could have been avoided had my supervisor took my concern more seriously. While I was ultimately let go for my own inadequacies at the job, I also felt like I was thrown under the bus just so I wouldn't be eligible for COBRA.

This job is ill-suited for newcomers. If you have had previous forklift training and confidence, you might be better suited for this job than I was. But those like me who have had no previous experience with a forklift, this is not an ideal work environment.

I came onto Wow with no prior experience in warehousing and started from the bottom of the chain. Throughout my time here, I've gained experience related to MHE proficiency, WMS/Office functions, as well as leadership skills. The pay has been decent with many large bumps throughout the years, and I feel recognized by leadership throughout my time here. Wow also keeps their warehouses very clean, with an emphasis on safety. Several areas I do feel that could use improvement include vacation (too many years between increases, and the new monthly accrual system is too confusing), flexibility regarding excusing medical issues for attendance, as well as holding weaker employees accountable. Also, Menasha is a case pick operation; this is not always communicated to new employees, so I feel there is a bit of a disconnect during hiring/training. Overall, I would reflect on my time with Wow as positive and accomplished. I would recommend this job to others seeking a career in Warehousing.

Depending on what side of the wearhouse you work the job is pretty easy. A little more physically demanding if you work on the commercial side. Pay is on the higher end for a forklift driver in the area so that's a plus. But the management is garbage! The only way to move up in this company is to be the bosses little snitch and report every little thing you see and hear to management. The managers they do have in place are useless but want all the credit for the work the workers put in. Most of them are not even trained on the equipment so if you have a problem you have to wait for the 1 person over you that is trained. They let the useless employees get away with being useless and not working. But if you are a hard worker you will get scrutiny every chance they get. And it is full of adults that want to act like children to get there way. 10 out of 10 would not recommend to anyone!

What is the best part of working at the company?
The position is fantastic. I really enjoy the work and the day to day tasks, but management is not great. They tend to have a general lack of acknowledgement for the hard work being put in by the floor staff, especially during mandatory overtime. They also make decisions that effect the floor team without any input from those of us on the floor, which makes the job tougher and benefits no one.

What is the most stressful part about working at the company?
Management is not great. The decisions they make are not based off of any input from floor staff and it makes the job harder for all of us.

What is the work environment and culture like at the company?
The environment is great, my co-workers are awesome.

What is a typical day like for you at the company?
Picking orders, replenishing supplies and unloading trailers.

What is the best part of working at the company?
The best part of working at this company is not having to be here on weekends and having good day hours

What is the most stressful part about working at the company?
The most stressful part of working at this company is the variations in pallet sizes for loading and unloading of trailers.
The other one is the petty issues and lack of moral builders.
it seems more likely that they would tear you down and build you up as a person and as an employee


What is the work environment and culture like at the company?
The culture seems to be guided and micromanaged, and the expectations are extreme and lacking in human failure

What is a typical day like for you at the company?
Picking and unloading of trucks with various housekeeping duties when time allows

i am an operations coordinator and my day to day job is wonderfull . i have a variety of things i do all day long . i check in drivers and make sure they get to the correct dock doors to be loaded and unloaded . then i make sure they have the correct paperwork and get on thier way in a timley manner . i also work directly with the dock workers and help coordinate there day as well . i am very happy at this company . i have been in warehousing for 25 yrs and this has been such a breath of fresh air to be able to work here . the people and management are top notch . they communicate on a daily basis and are honest and open about the daily goals and future plans that  affect us . our regional manager visits on a regular basis and so does his boss to see how things are and to let us know what is new . that is nice . overall i would say a great place to be .

It seems like a company struggling to meet customer expectations. Nothing is really scheduled. Work hours can vary drastically. I was just hired on for an 8 hour shift and already they are moving to a 10 hour shift. It still isn't clear when this will take place as the manager has not made any formal announcements to staff. So far, all we know has been passed down second hand. Rumors if you will. When a company starts making drastic moves like this it's never a good sign. It's not a hard job, a little confusing at times. I don't think leadership has all the answers they need to delegate properly. They have overlapping issues. Not enough equipment for all employees to work at the same time per work demands. 

Management does a great job of communicating company goals and how employees' jobs relate or can help attain those goals.  The work itself is challenging and helps employees to grow and be more confident in success.

However, it always felt like everyone was on the chopping block at any given time without warning a chance to improve.  The expectation of management that we would not only work a full day in the office but also log in from home to work additional hours in the evening and on weekends really skewed the work/life balance.  It was also contradictory that they did not trust the employees to work from home during the normal work day but they did for those additional hours.

There are not any 2 days that are the same here at WOW. Each business unit remains extremely collaborative as we continue forward on new projects and process improvements. Each member of leadership has an open door policy and will continually promote opportunities to engage with them; so much so that the President & CEO will walk through the office and engage employees at all levels for new ideas. Collaboration remains at the forefront of our business model, and while we become experts in our own lane it is nice to have exposure to other areas of the business as well - including personalized training and succession plans.

The culture of this company is great, and the management team strives daily to make it even better.  There are several incentives in place for both new and tenured employees, including case picking bonuses, performance bonuses, and an employee of the month program.  They even have an on-site health clinic!  The job can be fast-paced and physically demanding at times (expect to work some overtime)...but the team-mentality is great...the opportunities for advancement are great...and the incentives are just too good!

Top Job Titles	Average Salary
Forklift operator 75 salaries reported	$20.73 per hour
Warehouse worker 2 salaries reported	$17.25 per hour
Material handler 2 salaries reported	$18.00 per hour
Shift coordinator 2 salaries reported	$24.50 per hour
Operations coordinator 8 salaries reported	$21.38 per hour

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