maintenance technician

leasing specialist

property manager

assistant property manager

maintenance manager

WRH Realty Services Inc.

What is the best part of working at the company?
I worked at WHR Realty for a short time, and it was one of the most toxic work environments I’ve ever encountered. My manager was not only dismissive but verbally aggressive and emotionally abusive. When I reported this to both the district manager and HR, they failed to take any action and instead sided with the manager, leaving me feeling isolated and powerless. This company allowed emotional abuse to go unchecked, and I would strongly caution anyone considering working there.

What is the most stressful part about working at the company?
The most stressful part was the lack of managerial support and inconsistent communication, which made it difficult to feel secure or properly supported in the role.

What is the work environment and culture like at the company?
The work environment is high-pressure, and the lack of consistent communication and managerial support can make it difficult to feel fully supported in the role.

What is a typical day like for you at the company?
A typical day involves completing assigned tasks, responding to changing priorities, and handling operational needs, often with limited structure or consistent direction.

WRH offers an organizational environment that allows leadership to treat their employees with care and support that they deserve.  Decisions are made with the overall company health and employee in mind which are often the result of asking and listening  to the employees for feedback.  So many enhancements to our work life balance - benefits and policy / practices area the result of action from solicited and unsolicited feedback provided.  It is absolutely accepted and encouraged to have and share a diverse, even contrary view point - where dialog is used to further understanding, enhance practices and modify policy to meet with evolving factors.  In so many companies - you are asked for your opinion, even enthusiastically solicited meanwhile the asker really only wanted their opinion repeated back to them.  As a result of leadership at WRH actually listening to their employees, we have a healthy workplace.  The best I have ever worked for.  Yes, we work very hard, times are difficult for sure but working hard at a good company that you are excited to work for and appreciated at, is what it is all about.  I do and have highly recommended them.  

I worked at WRH Realty full-time, and I came from another apartment complex. The manage rat the time sold a position to me, which I figured would be similar to other apartment communities I've work at.

You will NOT make any money. Period. 99% of apartment complexes in Jacksonville will pay their leasing staff, even if they only get one lease. You could get a total of 10 leases at WRH, and if you are short two move-ins, they will keep the money. There is no corporate policy outlining this, so this is mainly up to senior management (the regional). So 50 leases x 10 move - ins is $500 you could potentially not receive if you are short. This affects people with families, and hurts people who work really hard to get these leases. 

Commissions keep people motivated. Not paying commissions ensures high turnover. I had to consider getting a second job because of the stress of not receiving bonuses.

I left this company and the industry, and would not recommend this specific company for the reasons above. The apartment industry can be great, if the atmosphere and the management are supportive and conducive to employee growth and potential.

You matter -- to an extent.

I have worked for a few companies in my career with some being on the smaller side and the largest as well. I have never felt more like family, respected, listened to, and appreciated with any company like I do with WRH. Everyone is known by their name and not by your employee number. Everyone is approachable and helpful with anything issue that you may have at any time. Their health benefits are better than any company I have worked for as well as their employee benefits package of time off etc. I  read some of the reviews and its so sad that some people will only take the time to write a review when they are mad or get the outcome that they do not like to expect. I can honestly say that I can not say one negative thing about this company or any of the people that I have had the pleasure of working with and for. The "Your Matter" culture is most definitely a true statement for them.

I got lucky.. Being recruited for this job was somewhat of a fluke, but I am so glad it happened. I have learned and grown so much being with WRH and I can confidently say that I matter to this company. They give recognition where recognition is due and they believe in their employees so much so that they give them all the tools needed to succeed. We have training, company wide competitions, awards, bonuses, routine zoom calls, gifts, & monthly employee highlights... and more. The hardest part of this job to me would be trying to keep everyone happy and dealing with unhappy residents. The most enjoyable part of my job are the residents.. When they congratulate us for doing a good job and tell us they wouldn't ever consider moving because they love the community and us so much. Hearing that all our hard work doesn't go unnoticed gives me a real sense of accomplishment. 

I loved my job however it didn't pay nearly enough as it needed to for the amount of work that you do I had a manager who was going through a power struggle and who didn't accept criticism or feedback do to her title. The owners visit a lot and that struck fear within the actual person that she is and because I would not do the same she did a lot of retaliation and didn't do a lot of self reflecting and took it out on staff quite heavily. It's also a huge praise for maintenance basically if you're not maintenance staff you don't matter. I love that job due to the residence however because of management is why I left and again pay nearly don't pay as much for it to be a career and not just a job.

WRH strives to maintain a positive culture. One that focuses on our Excellence Through People philosophy. WRH is
committed to fostering an environment where every individual can thrive, innovate, and contribute their best work. By focusing
on professional development, encouraging collaboration, and recognizing outstanding performance, we ensure that our team
members are equipped to excel. This philosophy drives us to achieve the highest standards in everything we do, creating
a dynamic and successful organization where excellence is not just an aspiration, but a reality brought to life through the
dedication and talents of our people.

Typical day at work come in early check my emails and then start posting my craiglist ads open my mini models make sure they are ready for viewing come back to the office answer any incoming calls direct the calls to appropriate co-workers.take any work orders to enter in the system.Call in any order to vendors or contractors,Welcome future residents giving tours of community answering any questions or concers,Marketing in the dallas area,send out thank you card for prior vistitors,set up gift baskets for Move Ins,Type Leases and get keys ready for future residents,Make Move in packets,Close out any finished work orders,prepare renewals for residents to sign.

I worked for WRH for 17 years and then again for a few months. I love them. The pay is great. They are one of the few companies remaining that allow a free apartment for Managers. I only left because I was on a brand new lease up with everything new including the program with the county, staff, Regional, Asset Manager and Owners and there was noone who knew anything. I am very structured and it was more stress that I wanted to handle at this point in my life. It was not the cause of WRH itself, it was just this particular situation. The people that work for them are amazing. If you ever have a chance to work for them....take it. 

Having a day where you can make someone happy by fulfilling their needs and giving them a place to call home.
I 've learn that WRH Realty cares about giving back to the community
Management welcome you on board and willing to help you succeed
Workplace Culture values who you are
I think the hardest part of the job is when someone doesn't qualify for a place to live 
The most enjoyable part of the job is welcoming the Residents home weather they are going or coming just knowing that they are happy with their living environment

Top Job Titles	Average Salary
Maintenance technician 48 salaries reported	$23.14 per hour
Leasing specialist 57 salaries reported	$18.70 per hour
Property manager 32 salaries reported	$68,133 per year
Assistant property manager 27 salaries reported	$21.87 per hour
Maintenance manager 37 salaries reported	$28.84 per hour

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