car sales executive

automotive technician

technician

entry level technician

runner

Walser-Automotive-Group

I would start by doing several lot walks looking at new inventory and also looking for customers in the lot looking at vehicle. I loved working in a fast paced environment because it brought out the best in me always be busy and efficient. When customers came in I would greet them and if they we're interested in buying a vehicle "sometime" soon I would get to know these customers and made friends with them, which came down to getting to know them on a person level. I believe it's all about personal relationships in sales. That added value to the dealership and myself and which lead to them respecting, liking and trusting me. Going that extra mile and adding value resulted in a lot of successful vehicle sales. Many customers said I was in the wrong business because they said I gave them the best service of their life and I was the best salesman they have seen. Those were nice compliments. The hardest part of the job was cold calling in the winter when we had a lot of snow. However, I think cold calling is fun and I was able to build value with a lot of customer on the phone and set up a lot of appointments, which lead to vehicle being sold! Although I did have a lot of referrals, which made winter go by very fast. The most enjoyable part of the job was making personal relationships and making friends with the customers. Again that build value and I would always sell several vehicles above quota and one month lead the entire enterprise (150+ sales specialists) in Index Matrix Percentage. That was a very rewarding month. It was also enjoyable selling warranties because cars depreciate the moment you sell them and it was a great knowing this most all my customers were 100% just in case something went wrong with their vehicle. It's also worth noting we were paid by the hour and didn't work on commission and management encouraged us to tell each customer. Even though I was among the best each month I knew and management knew this job was for the short term even though they desperately wanted me to come back because my next step was going into a more Professional Sales role and also my summer trip to Ireland and other parts of Europe were approaching. It was tough leaving this position because of the wonderful relationships I had with the general manager, assistant manager and all my co-workers. Since I’m back in town my goal is to find a long term position as a sales/account representative with a very respectable company.

Not a very good work environment. Mangement is very bad. They  manipulate you as much as they can. Like tell you to go get cigarettes and pop for them. They give you the paper work that they don't want to do. Mangement leaves early a lot and let everybody strugle being short handed. You are responsible of renting the right vehilce that the insurance companys approves. Most of the time customers are upset that they aren't approve for a bigger vehicle to rent when their car is in for repair. There is always issues justifing the rental for the time th car is in the body shop. Mangement likes to keep adding more things for you to do without more pay. They don't give any anual pay raises. The big thing they like to do is hire you on as a customer service rep and then say they want you to be a tow truck driver for them. They will do what ever they can to get you in doing other things without the extra pay than hired somebody for that position with some experience. They love to cut your hours when ever they can. The Assitant Manager at the Brooklyn park office is very disrespectful to his coworkers. In my opinion this is the worst job for the pay. When I wanted extra money for towing they said it's know different that towing a driveable rental car on the car doly on the pickup truck. Mangement only cares about themselves and not their employees.

Walser is a great place to learn the basics of sales in the automotive industry. They have an excellent training program for sales people to get you started in your role(3-4 weeks of paid training). Walser is a very innovative automotive group but with that comes with consistent changes. Management and corporate are typically not on the same page with new procedures, policies, and goals. Corporate and the dealerships don’t always feel like a united front but more so seem to be at a consistent disconnect. There also has been several leadership changes in the past year. The direction of the Walser seems to change with said leadership. Walser has started to move towards a four day work week but has also recently updated the payplan for sales. The four day work week is nice in theory but top performers will always work more. Also, the new pay structure definitely has some opportunities to be more polished for sales people. 

Overall though, a good place to start but sales is a stressful role with decent pay. High expectations that continue to go up. Innovative company that supports new comers, woman, and LGBTQ staff. You will receive benefits within your first month and the opportunity to join employee resource groups! Overall a mainly positive culture comparatively to other dealerships! 

Huge disconnect from the corporate office to the stores. Constant changes with no real follow through. The corporate office spends a lot of time and meetings going through changes that they want to execute in the stores but the stores have 1 training, maybe, if you're there that day and with little to no follow up. Payplan for sales does not itemize all bonuses and can be confusing.  A lot depends on the GM you work for in regards to work/life balance and store culture. Some are great, some are horrible. You can make a lot of money with absolutely no previous experience but if your goal is to move up its heavily based on if you're buddies with the right people and/or how well you can play the corporate game. That being said, I would absolutely recommend Walser as a place to start out, training program has gone downhill a bit but its still a solid program. You can also do extremely well in sales here if you follow the process and work hard. You are able to manage alot of your time yourself so if you're someone that tends to prefer to catch up on Facebook and candy crush at work you will not be happy and you will not sell cars. If you are diving into your pipeline, asking people to buy, and actively overcoming objections you can do really well here.

After going from a small town dealership for 20 years thought I would try the big city!
What a joke this company is, it all starts at orientation with 40 other people which are held weekly I’ll presume. Someone about 2 years out of high school will give the company pep-talk.
Then your dispatched to your dealership to work. You show up and quickly realize it’s like working at a high school with cliques. It’s like high drama all day, just help the customer, it’s pretty simple. There core values are a joke, there easy to follow in a corporate office setting. But the first guest that complains about there vehicle that was serviced is basically told to pound sand. 
I did notice they Employ a lot of millennials in sales, which would last about a month. They don’t pay sales people commission I’m told which explains why there all so long. In service it’s even worse, about 2 out of 15 advisors who even know what an alternator is.
Walser also owns SIXT car rental, so there is no thing as a loaner, everyone pays. Get a bad
 survey and guess what? Customer complained about getting there 90000 suv getting warranty work and having to pay for a rental.
I may sound bitter but I’m not, ive been at the largest dealership in Minnesota ever since and love it, all about the customer and good money and much better culture.

The fca pay is terrible for warranty. It is very hard to get incentive pay. The coworkers are very nice and are willing to help make your knowledge of fca vehicles better and want to see you Succeed. The upper management is not good, they say they care about moving you up in the system but it usually is a ploy to get you to do what they want. Promises that fall through. The upper management just cares about making money and during covid almost everyone got written up for low productivity which is very disappointing. They are starting a new group system where you work on a team so you and your partner need to get 16hrs of work done every day. They are moving towards the techs calling customers and eventually get rid of service advisors. So if you dont like talking to customers directly and over the phone and dont like working in teams I would not recommend working here. There are shop meetings every mon, wed, fri. The parts department is not good but is starting to get a little better. Its is a union work place. In conclusion this place is not for everyone, there is a high turnover rate and recently have had a lot of people leave for new jobs. 

Well the work schedule sucks, we work 4 10 hour shifts, but don’t have consistent days off, we end up working 3 out of 4 Saturdays every month. The facility is garbage, it rains inside, we have a tent set up inside so it doesn’t rain on the computers. There’s also no AC in the shop. I got a 1.5% raise for inflation which was about a 30 cent an hour raise. As far as management goes, if I would’ve known this level of stupidity existed outside of the military, I would’ve just stayed in the military for 20 years and be retiring next year. The managers work Monday thru Friday and only have to work 1 out of every 5 Saturdays, so management has decent work/life balance while the rest of us get screwed and yet management can’t figure out why the turnover is so high. Usually we get “free” lunch on Saturdays but it is rarely ever on time especially if the GM is ordering food. No one cares about the employees, it’s all about how many numbers we can push through. There is more, but I suspect most people were scared away a long time ago, and if you still want to apply, don’t say I didn’t warn you.

They lure you in with incentives which are darn near possible to get more than $200 extra a month. Don't let a customer return something to the store because EVERYONE'S bonus gets reduced because of "chargebacks". The store I work in is small and doesn't have much foot traffic yet the incentives are standard across all locations. 

In store training is a joke. Corporate tells you one thing and in-store you are told to do something different. The way internet leads are handled leaves room for you to have an opportunity stolen from you by another salesman.

"Team Environment"....yeah right. It's cut throat with salesman constantly trying to one up you.

My team lead is NO LEADER don't even know how she sold cars before becoming a lead. She actually almost made one of my customers walk out because she pressured them so much.

Be prepared for people to come behind you and pat you on the back. I shouldn't have to tell someone NOT to touch me.

Also, clearing up snow was not in the job description yet when it snows, be prepared to come in early, stay late and not get paid extra!

Also, breaks are legally required. I've been asked to end my break early many times because I "was needed on the floor".

Walser has kept me engaged for years now. Lots of opportunity to grow your career, professional skills, and network. These are great features to any job but the community of people who work there are hands-down the best part of the job. People genuinely care, are willing to connect with you, have fun, work hard, and get to know you. Hard to find this type of close knit community other places. The employee Resource groups are a great component of life at Walser too. Lots of fun activities, focus on improving the state of the automotive industry at large, and great people to meet.

What is the best part of working at the company?
The best part was getting real responsibility and hands-on experience. I was able to work with real data, build tools, and see how day-to-day decisions are made, which made it a great learning environment.

What is the most stressful part about working at the company?
The most stressful part was managing multiple tasks and shifting priorities at once. At times, it was unclear who owned certain responsibilities, which could slow things down and add some pressure.

What is the work environment and culture like at the company?
The work environment is collaborative and supportive. People are willing to help and answer questions, and it feels like a place where you can learn and grow, especially as an intern.

What is a typical day like for you at the company?
Most days were spent updating data, working in Excel, and helping with inventory tracking. I also stayed in touch with the team to keep everything running smoothly.

Top Job Titles	Average Salary
Car sales executive 319 salaries reported	$105,406 per year
Automotive technician 41 salaries reported	$28.45 per hour
Technician 118 salaries reported	$18.30 per hour
Entry level technician 116 salaries reported	$18.32 per hour
Runner 90 salaries reported	$17.79 per hour

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