teller

call center representative

member services representative

training manager

public relations specialist

Wasatch Peaks Credit Union

While I appreciate the opportunities I had during my time at the company, I feel it is important to address some significant concerns that I encountered.

During my time at Wasatch Peaks Credit Union I observed a progressive decline in open communication within the department. Additionally, the management structure seemed to be disorganized and inconsistent, which resulted in confusion regarding roles, responsibilities, and expectations.

While the credit union provides very good benefits, a good family-work environment, and has some genuinely great people, it’s only as good as its worst leaders. This ultimately reflects on the well-being and success of lower level employees. I hope my feedback will be considered constructively to address these concerns and ensure a higher commitment to its  aspirations.

My dog could run Wasatch Peaks Credit Union more effectively than these buffoons. They're stuck in the 1900's when it comes to everything. Upper management couldn't care less about you. They're more interested in having fun and chatting about their day than actually running a business. Don't expect raises. They don't record their calls. There were many times that a customer would straight up lie about what employees had told them and since the calls weren't recorded, there was no proof of the conversation. Get with the program, Wasatch Peaks. It's 2025.

Unless you like to make close to nothing and be lied to, I wouldn't apply here. If you're looking for part time, you're living at home, have very little living expenses, this would be fine for extra income. The upper management over the last year has been rapidly going down hill. They care for themselves and not those who work for them. There is alot of blame that go to the people who are "lower" at this credit union. They promise and upsell their raises and promotions, but if I were you I wouldn't ever expect them. They seem to adjust you time card if you worked overtime and it wasn't approved. This is a company run by liars. 

Not worth your time. They care about you until they don’t and they will kick you out of that door faster than you can process. I thought I was a very valued employee but that was quickly changed. 
You aren’t allowed overtime which can seem nice but they will just make you take long lunches (2hrs plus). So you’ll take a lunch sometimes at 1 and be back at 5 just to close out and leave. Waste of time. 
Branch manager I had was terrible and didn’t help you. This was his get through school job so it was obvious how little he cared. 
They don’t care about your safety either. 

The employees there were awesome and helped me so much. I learned way more than I expected about: loans, different money accounts, checks, safety procedures and more! It was honestly a lot of fun and helped me to develop the necessary knowledge for my financial uses in the future. 

Loved every minute of it. Would go back in a heart beat..very friendly enviornment, they are always looking to better themselves and their employees. Very easy going. Wish they weren't so strict about tattoos and hair color policies but other than that I loved it.

Wasatch Peaks has been the most caring company I have worked for. They definitely take care of their employees and make you feel as a part of a family. I worked as a teller, and enjoyed every minute of it. Management is great, and there is always room for improvement. They are highly involved in community projects, and most importantly, they take really good care of members.

Fun environment to work at.  Not overly stressful, but there is not much room for advancement for your career. Many of the upper management is already set in stone not giving much room to continue your career.

They have been super awesome! They definitely value me and have helped me when I truly needed it is definitely a people first company! They also have helped me grow in my career field as well! Awesome Benefits as well! 

Working for the credit union has been the best thing for me, I learned how to mange money, work with member, and also learn alot in other departments. working here has been relax, i clock in count the vault,and start helping members. i would recommend this job to others

Top Job Titles	Average Salary
Teller 12 salaries reported	$16.00 per hour
Call center representative 4 salaries reported	$15.25 per hour
Member services representative 2 salaries reported	$17.50 per hour
Training manager 1 salary reported	$60,000 per year
Public relations specialist 1 salary reported	$22.00 per hour

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