teller

training specialist

WaterStone Bank

Terrible management who loved to micro manage. don’t work here if you want to be anything like yourself. not good pay. Benefits are ok at best. The only reason I lasted so long was because I liked my coworkers and I was having a hard time finding a job. Your managers do not want you to succeed, they just want you to show the company that THEY can succeed. Ridiculously long meetings with the people in the same position as you that mean nothing. Turnover rate is insane. People get fired or not considered for the jobs for STUPID reasons like an arm tattoo that can be covered. Products are not good so it’s hard to sell them. The entire company is very retro. The technology is not even close to being up to date (on consumer and employee side). Constantly working open-closes without a lunch break. No work/home life balance at all. Constantly promised growth but help back for stupid reasons. There is a lot of required “volunteering” that you don’t get paid for. Will always hire from outside the company and not within. 

This is a great company to get your foot in the door and gain some banking experience, but there is not very much room for advancement within the company. The compensation is kind of lacking for the industry but they will tell you it's because of the ESOP. Like another reviewer said, you are only scheduled 37.5 hours per week under the guise of "work life balance" but you wish you could work 40 because the pay is lacking so it doesn't really matter anyway. 

My experience with the work culture is pretty positive. I've had good interactions with management. They seem to really care and want to correct issues. 

Overall I would say my experience at WaterStone was generally positive but I wouldn't really consider it a place to stay for very long if you want to move up and receive actual worthwhile raises and promotions for your efforts. 

If you're looking for a stable, 9-5 type job with not a lot of excitement, then this might be for you. Lots of busy work, with a steady increase in sales focus at the teller line. 

Their onboarding team in HR and training is very positive and welcoming. Office atmosphere and management style varies from branch to branch. Decent benefit package. They really stress that their hourly wage is fair when you factor in $50/month (one person) healthcare. (What it covers is another story) Sick days and vacation days are combined into one amount of PTO. 

They donate to various causes in the community and sponsor events that cater to their aging, white, middle to upper class customer base. (Polish Fest, military band concerts, etc) Not a bad thing, but they might want to diversify if they want to expand their customer base both the City of Milwaukee and a younger demographic. 

Moving on from this job to find something more fulfilling.

● Work-life balance
Dont work here. You have to pass a certification to get bonuses as a banker. The certifiers are not certified themselves and are not clear on the requirements. High bonuses given to executive management. Its a trash local bank with outdated internal systems. Complete joke.

● Pay & benefits
The annual bonus? 50$ gift card.

● Overall
Want to be a banker? Want to get more money for your work? You have to be certified. The certifiers are not certified and are not clear on testing. One of two banks that requires certifications for their bankers to be paid commissions. Its low grade local bank thats far outpaced by national banks. Wages are low. Employees not appreciated and underpaid. Stressful work. Where do the bonuses go? Corporate executives. Why else would they make making money hard for most of their workforce? Dont work here.

The direction the bank is going is very positive. Our CEO is wonderful and knows his stuff. Pay isn't phenomenal, but the benefits are really good. There's a good work/life balance, but individuals are allowed to abuse the flexibility. Very strong personalities that can be difficult to work with, especially when management does not address issues. Unfortunately, the issues are traced back to managers and their managers, but nothing changes.

I gained a lot of work experience here, but the poor compensation and stress was not worth it. Management is not supportive and never asks the question “how can I help you move to the next step in your career?” In fact, if you get a promotion, they give you a whole 2%-4% raise. They claim that shareholders will be upset if they raise wages. Contrast that with the fact that senior executives and managers make enough money to purchase luxury handbags, drive expensive cars, go on vacations to other countries and can afford season Bucks tickets. Bottom line get in, get some experience, get out. 

If you have banking experience, my suggestion would be keep looking. If you're new to it, or need a job....I mean, go for it. Don't expect much. They mean well, but aren't equipped to pull it off. Will cut corners to save face, at the expense of those who are not management. Their bread and butter to attract applicants is low cost of insurance and shorter work week. The insurance doesn't cover much and you'll end up wanting the extra hours due to low pay. 

If you wish to get into banking, try anywhere else. Company is small but does not value employees as people. Constant pressure with no real personal support. Managers push work off as much as they can get away with. Work life balance promise is a lie. Wages are barely livable. Will eventually break you down one way or another. 

WaterStone Bank is a good place to work. The work environment is pleasant and there is a great emphasis placed on work-life balance. Not much room for advancement if you are on the corporate side of things, but tellers do sometimes advance through the ranks fairly quickly.

I worked for WSB for two years, I made the switch thinking it was a good idea. The grass definitely wasn't greener. Management is immature and if you apply for a different position and they don't want you to leave they will sabotage your opportunity.

Top Job Titles	Average Salary
Teller 1 salary reported	$19.50 per hour
Training specialist 1 salary reported	$45,000 per year

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