waxing specialist

front desk agent

front desk receptionist

cosmetologist

assistant store manager

Waxxpot

I started waxxpot with little to no experience, it was great at first but quickly issues started. Management and communication has always been iffy, they have either great managers or ones who don’t communicate and cause lots of confusion. The standards are extremely high, you’re expected to rebook at 75%, which a lot of times means you are talking people into appointments. Waxers don’t get the 50% no show fee, only make a maximum of 28% commission (maybe 33% if you’re lucky) and you must show up for scheduled days even if you have 2 clients booked for a 6 hour shift. It’s enjoyable to get started and gain experience, but I was highly unhappy while working for this company, the pay does not match the amount of stress they will put you under to perform well. Communication is bad to the point where a request for time off I made 2 months in advance was pushed aside. 
The best and the only thing that kept me in this company was the amazing clients and coworkers. The waxers and desk are usually great people, and the regular clients really become something to look forward to. Everything else is not worth it in my opinion, there are better places out there that will care more about your skillset. 

I worked here for nearly a year and a half. 
The only benefit is the experience in waxing. Terrible, disrespectful management. Clients are great but there are no real benefits. You get paid minimum wage for several months (not 90 days as promised) before you are switched over to commission. Micromanagement is something to be weary of and do not ever expect to be allowed to voice your opinions or concerns to upper management because you could get written up or fired. No room for advancement, I asked for my raise on more than one occasion and they didnt even give an idea as to when that might happen (during my interview I was told 6 months to a year for a commission boost). Commision is low, and they push you to sell packages to clients and your commission drop with clients who have them! Toxic work environment! Only work here if you are desperate!

The illegal things: 
- overtime is paid per pay period, meaning to be eligible for OT you need to work over 80 hours in that pay period. Legally speaking, overtime has to be paid per work week. Wax specialists don’t even get OT 
- Full time employees don’t get ANY benefits 
- Department of Labor information is not displayed anywhere in the store (illegal as per the FSLA)

The shady things:
— Wax specialists don’t get any of the cancellation or no-show fees
- Rather than hire three or four full time staff, we have a handful of part time who only work at most 15 hours a week (most work less than that) but they’re expected to have open availability 
- Wax specialists can literally sit there all day with no clients and they’ll only be paid minimum wage
- Wax specialist commission is only 25%. Even in a good pay period, you’re lucky to walk away with a $1000 check unless you work full time or overtime

I was scooped up by waxxpot out of estheticians school like a lot of their current employees. Pay can be extremely inconsistent and even when it’s worth it, you feel like you had to break your back to get there. Speed waxing is a good job for some but if you need a break for lunch/personal reasons, don’t count on them even giving it to you. 24% base commission horridly unfair it’s nearly impossible to “earn” more commission. You’re scolded and threatened with termination/write ups to get better rebooks. If you were getting written up/scolded or fired, they’d ambush you at the beginning of your shift with often no warning regardless of a busy schedule. Employees are good and easy to get along with but overall, management creates a very toxic and stressful work environment. 

This was my first job as an esti. I'm grateful for the experience but the pay wasn't good at all. In order to make a decent living you had to sell product, force add on services and work 6 days a week. My main issue with this job is not having enough time to complete services. Sometimes 15 minutes to complete a Brazilian just wasn't enough time and clients would complain the service was rushed or hair still left behind. There was nothing I could do since I was usually fully booked. I would always leave work exhausted. My advice for them would be to pay more and longer times for some services.. especially new Brazilian clients.

Waxxpot is a very unprofessional and stressful environment. Management will go around and tell everyone's business, talk about firing people to other employees, and will never speak to you about your concerns. Wax specialists at my location will purposely put their low paying appointments onto your schedule without telling you, and coworkers will lie and say you did things you didn't do, to get you fired. My experience here was great, until I complained about a coworker then all of a sudden everything went down hill. Clear favoritism! Let me not mention that if you haven't worked there for years and years, you will not make much money. 

Waxxpot as a company doesn’t respect people who have children. If your baby is sick and you have to tend to them, they don’t care even if you get your shift covered. They act funny and talk about clients who bring their small children to their appointments. All they care about is money they care nothing about keeping their employees happy. My son is 2 he 
had the flu, then he gave it to me. While I was out sick the shady manager told me how they just shouted me out in the company’s fb page then next day fires me bc she said I was working somewhere else which was a lie. Who goes snooping for reasons to fire someone while they’re sick. Shady ppl do

I am able to stay busy with a full schedule at work. I have learned several techniques, problem solving and customer service skills since being employed. We have an excellent training program. Management has imporved to provide better support for our team. Upper management is present and available which gives a sense of security and being heard. The hardest part of the job is staying motivated when you are trying your best and still not reaching your goals. Overall, I have enjoyed this job and feel there are opportunities to grow and achieve greatness.

My experience at Waxxpot was very disappointing. The management was extremely unprofessional and created a stressful work environment. Employees were treated more like robots than people, with little respect for personal well-being or individuality. Communication was poor, support was lacking, and concerns were often ignored. Overall, it felt like management cared more about numbers than the people doing the work. I would not recommend this workplace to anyone looking for a supportive or respectful environment.

Early on I thought this place was great, people were nice, staff was friendly but only to learn worse. You are replaceable! They do not care about you what so ever. The company wants sales, and they barely pay your worth! You are just the next person in the door! My manager kept me there in reality. But after she left things went down hill. There is no positive coaching, all they care about is you making them moneyz all day. If you want to advance forget about it.

Top Job Titles	Average Salary
Waxing specialist 27 salaries reported	$25.14 per hour
Front desk agent 18 salaries reported	$12.96 per hour
Front desk receptionist 3 salaries reported	$15.50 per hour
Cosmetologist 1 salary reported	$30.00 per hour
Assistant store manager 1 salary reported	$19.50 per hour

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