victim advocate

clinician

data center technician

service coordinator

mental health technician

Waymakers

What is the best part of working at the company?
Please do not work here. It is a great entry level position but be ready to be overworked, burnt out, and never feel properly supported by upper management. It is truly meaningful work but there are other organizations who pay better and have better management that are worth working for. I worked here for 2 years and wanted to leave as soon as I realized how much Waymakers cares more about their reputation to the public than their employees well being. Most upper management works from home so they can care less about the entry level positions and how they’re doing. I can happily say my mental health is much, much better after leaving this organization. 

What is the most stressful part about working at the company?
The work load and minimal support from upper management. The pay isn’t the best which is understandable for a non-profit, but the lack of support is unjustifiable.

Waymakers cares more about money and the face of the company than their employees or the clients.  In my time here, I along with my team, had several issues.  These issues were brought up to several upper management members and were ignored.  Several team members left within the same year. It is such a shame because the work is life changing.  It is truly a life style rather than a job.  I wouldn't change one day with my clients or team.  I only with upper management cared more for their employees mental health, stress, and being over worked.  They only seemed to care when it benefited them and to your face.  No changes were made no matter the amount of complaints.    
Such a disappointment because the work is life changing and the client relationships are something your heart will never forget.

This job is a great place to work in. Does it burn you out? Of course. There’s always a list of job responsibilities that is expected of you, but sometimes those expectations fell short because there were times when new duties fill up your plate, thus spreading yourself thin. Additionally, if you’re looking for a specific and consistent schedule, it’s a 50/50 possibility.  They say they’re flexible but then only meet the bare minimum (aka if you have children/are a caregiver good luck trying to get all morning shifts). 

Waymakers offers rewarding work with vulnerable populations and has given me valuable experience in crisis intervention and mental health. Many coworkers are supportive and dedicated, but at times the workload falls heavier on the stronger employees, as some tend to do the bare minimum and still get by. Management can also be inconsistent—supportive in some moments but micromanaging or even absent in others. Overall, the mission is inspiring and the experience is worthwhile, though better managerial support and accountability across the team would make it even stronger.

It's a great place to gain experience, as the clients you work with will help you grow as a clinician. The job is documentation-heavy, but for me, that's not a downside, as it's common in county or government-contracted positions. The documentation requirements will also benefit you in future roles. However, there is often a lack of support from management, with teams expected to solve problems independently, even when safety concerns arise. When attempts are made to speak up, they are often met with retaliation, including bullying.

What is the best part of working at the company?
The people you work with, the benefits, the pay, and having great supervisor and directors that support their staff

What is the most stressful part about working at the company?
You never know what’s going to happen, a day can easily change based on a client 

What is the work environment and culture like at the company?
Busy, busy, busy. It’s nonstop 

What is a typical day like for you at the company?
Regular routine and based on the clients it depends how the day can go

The clients are the best part of the job, while at times it can be draining, it is always meaningful. Some "old-school" HR procedures such as physical punch in/out cards, hand-written forms for time off, physical case files, and overall lack of technology. A lot of the work was made to be harder than it should have been, and leadership was not open to new ideas for improving systems. Leadership discouraged employees to talk about salary and often guilted employees into overworking for "the sake of the client." 

This is a great place to gain experience hands on and there is room for job advancement when available. However, staff are underpaid and over worked. You will be expected to work outside of your contracted shifts. Be careful who you trust. Lots of gossip and discrimination especially with leadership.  

Must know how to manage stress due to nature of the job and and work load may be high at timers. Would be better if they paid a bit more considering the workload one has at times.

Workplace culture is alright. I loved my team and felt supported my entire time working here. Working here is very rewarding, especially when you see progress in the clients that you work with. Leadership and communication sometimes lacked.

Top Job Titles	Average Salary
Victim advocate 21 salaries reported	$22.58 per hour
Clinician 3 salaries reported	$6,382 per month
Data center technician 10 salaries reported	$19.06 per hour
Service coordinator 5 salaries reported	$27.18 per hour
Mental health technician 7 salaries reported	$27.28 per hour

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