community team leader

community associate

community manager

software engineer

production coordinator

WeWork

WeWork gets a lot of things right, although sadly cannot yet balance out the glaring flaws that haunt employees. The list of benefits is long - long enough, for some, to ignore some thoroughly troubling culture problems - although dig a bit deeper and you'll find news of the rotating door of employees at every level, contention leading even to lawsuits between employees and managers, fierce internal competition, and waves of layoffs.

If you're looking for a company that will offer every millennial-style benefit under the sun, WeWork is probably the company for you. Daily meals and free events, a trendy workspace, beer on tap, not to mention generous paid vacation and unlimited sick time, are among the feast of added perks to distract from a less-than-competitive salary at every level. But admittedly, it is very difficult to find a company even among the silicon valley giants who can match the offerings WeWork employees receive -- one more is the annual summer camp, an all-expenses-paid week overseas with music from top artists, and as much free food and booze as it takes to forget it by tomorrow. 

Sadly, the perks really end there. Beyond the aforementioned low pay, work hours stretch to average about 10+ hours per day. The workload isn't often overwhelming, but the pressure placed upon staff from managers - often unnecessarily, as each week totally new priorities are introduced and last week's are immediately forgotten - on many occasions leads to employees taking weeks of sick time  off each quarter to recuperate, mentally. WeWork motivates employees with the constant looming threat of sudden termination, the fear of which team members whisper amongst each other about daily, all the while wearing shirts suggesting we're in love with our jobs. Layoffs abound, hand in hand with lavish bonuses at the director-level, so avoid the sales team at all costs. Promotions are next to nonexistent - all roles are sourced externally and WeWork all but outrightly assures employees that if they want a different role, they should be looking for different companies. 

The simple way I can see to solve so many concerns - at least in North America - would be to more liberally promote tenured employees instead of constantly introducing them to new managers who they'll have to train (and likely bid farewell within 6 months). Promoting from within would restore trust throughout the team, and confidence in employees to creatively solve problems instead of gingerly skating by on the thin ice of worrying about the job you've been stuck in for years. Perhaps though, WeWork's perspective is that if they can get employees to do the work for less money based on fear of losing their jobs, why would they change that? Sadly, the flipside of that has resulted in losing over 20% of our staff in 3 months. You're unlikely to find a WeWork employee who isn't actively applying elsewhere.

I was a night cleaner. We moved around the offices and wiped everything down. Kinda sucked- most walls and windows were glass, took a lot of time to make sure there were no fingerprints anywhere. The offices came with a kitchen and bathrooms. Had to clean the dishes and take out garbage, not to bad. Had to clean the men's toilets, very bad. Seriously, do y'all aim? and who is the useless napkin who needed to brace his feet on that no longer white colored toilet to take a leak? and the walls. how did you dunderheads get that golden shower on the walls??? not to mention the urinals. Those poor urinals. Seriously, you are all businessmen why the ever-loving lord would you treat the toilets like a dog's fire hydrant. Beyond that, would have to stay behind longer to get everything done the best I could, including cleaning other floors and buildings because we didn't have the people to maintain them. Feel real bad for my old boss, I honestly don't know when he slept since he had 3 buildings to take care of. And the members would still complain that a 2 person team with 4 hours never managed to deep clean the building night to night. Speaking of, we eventually lost so many people there was no team, there was you starting early in desperation, unpaid, because you didn't want to miss the last bus to get home. They eventually canned the one boss who did everything and defended us from the higher ups, and that was when I left. If they didn't care about the man who essentially worked 3 jobs to keep the place in some semblance of order why would they care about me? I hear they fired everyone after, and got a different cleaning company.

Title: Facilities Lead 
Location: Seattle, WA

1. Work Life/Balance : It was awful to work certain days from 6am -2pm and then attend phone call meetings or make adjustments to my schedule and  accommodate members. You are also required to install a phone app and received messages even when you’re not at work. 

Sorry but if I’m not working, do not message me.

2. Compensation/ Benefits : You receive PTO and Sick days. You will need it to gain back your mental health.!

3. Management: Work smarter is irrelevant to Lazy. The guy spends  his time watching baseball on his computer.  Enforced the importance of meetings but I think it was more to waste time instead of make progress. Passive aggressive at times. Disrespectful during on boarding process. Nepotism. A whole lot of gossip. Lack of inspiration. Get to know a persons goals before you’re so quick to make assumptions about them. A simple Thank You would be great. 

Management needs to be able to gauge the stress level of their team. Your Community Associates and Leads are on the front line. Step your game up ! Empower them !  Get off from behind your computer and do more to equip them for success instead of handing off your baggage. It’s work, not the airport. 

4. Job Security/Advancement : I think It’s lenient but the turn over rate is so high, there’s always new employees who come in with the need to prove themselves so they end up stepping all over another. 

5. Job Culture: Know when to be serious like the rest who are serious about what they do.

I worked at WeWork for 2 years.

The first year was "Old WeWork" which was simply amazing. The culture, perks, and overall energy of the company and members were great...Fun events, trips, extensive amounts of training, somewhat clear communication, and absolutely stellar talent was hired, and many things that really set us apart.

The second-year was "New WeWork" which was a crazy challenge. The company has rushed into extensive restructures without full thought of consequences resulting in a significant loss of support. Communication was never very clear, often times reading about something online before hearing it from our own CEO. They've eliminated an extensive amount of great talent without providing hardly any options to transition into a different role.

Overall, I'm grateful for my experience at WeWork. A lot of the issues faced are due to an entirely new leadership structure causing most things to get lost in translation as they're trying to pick up the broken pieces from the founder. I love the product, will always believe in the company, and have a firm belief that WeWork has helped me excel in my field and career. I'd just give it a year to allow them time to settle down and figure out what they're actually doing. 

WeWork was an incredible place to work during it's hyper growth mode as so much of the work was very focused on the mission of creating a world in which people make a life not just a living.  It was a strong north star.  At the "Community" or customer facing, building-level, there was freedom to innovate, to make decisions, to be entrepreneurial in ways that simply don't exist in larger, bureaucratic organizations.  You were given a wide berth, which had its pros and its cons.  There was often a disconnect between the 'tower' or HQ, and the day-to-day reality of life out on the front lines in the Community buildings.  The 'entrepreneurial mindset', I believe was often used as a way for leadership to set a VERY high, nobie, idealistic bar and let the Community team figure out how to actually execute it, without much prior consultation.  The number of things that fell onto the Community team to bring to life was almost laughable.  It's as though we were magical unicorns.

I LOVED building relationships with our Members.  Having a Member's code of conduct is missing and is critical.  Managing an office environment for customers has a nuanced difference than how you would manage an office environment for employees of your own company. There was often an obvious gap in this understanding.  

I worked at this company for almost a year, and although it was a wonderful opportunity for meeting cool entrepreneurs and networking, that was one of the ONLY pros. 

You work incredibly long hours (10-12 per day), and because people can be fired at will, they can also quit at will, so there was so much turnover that upper management never knew what to do. It seemed that decisions were made at whim, and new useless policies were implemented out of nowhere. Towards the end of my time there, there was such a huge push on sales that we were having to work weekend events to create more leads, and never received any overtime compensation other than free beer and food. 

Free food is nice, but work/life balance is better. No one on my team ever took a full hour for lunch, and eventually we started to feel guilty when we actually did. You have to plan and work weekly events, as well. 

Additionally, the pay is the same across the board, regardless of what city you live in, so kind of ridiculous to compare the San Francisco employees to the Texas employees. 

All in all, I would recommend this company if you just graduated and need experience, or are used to long hours and really love networking. But prepare to be disposable, and make a back-up plan.

The best part of working here will always be the people, no matter what department you're in. The people they hire truly care about everyone succeeding and nothing is ever above anyones pay-grade. That being said, amazing people cannot fix the utter chaotic, stressful environment that is this company. A focus on being profitable at any cost has meant constant layoffs, zero job security, no budget for the necessary tools to accomplish jobs, and those who stay having to pull the weight of two or three people because the company is working on threadbare staffing. If you are willing to work knowing there is a chance you could be laid off at any moment, you will not receive resources if they cost even a penny, and your entire job will be based around cutting costs somehow, then this company will give you a great deal of experience and there is plenty of opportunity to get involved in aspects of the job that you wouldn't necessarily get at more stable, traditional company. Oh, also, the headquarters will move every like 6 months, so DO NOT move to be close to your job. 

Wework is so fast paced that they move on before actually fixing existing problems just to make another buck. The hours are good the starting pay for my particular position as a Community Service Associate is a good start however there isnt much advancement from that position unless you are a favorite. I have seen people cheat their way to the top if they deem it necessary while i worked the right way to get things done and have gotten nowhere. They would first invest in a billion dollar invention that they may not ever actual put into production, than give pay raises to their hourly workers. They have in fact did do just as I stated in that order. I didnt experience this but others i know well enough work long hours almost as if it is their job 24/7 for little to no pay. No overtime if you are salaried either so that isnt a bonus. CSA's only being judged from an outsider to determine if they deserve a bonus or not.

Work life balance - Your work is apart of your life. Go home and spend your Saturday/ Sunday expecting work related notifications. If you don't participate, well you're not a good fit.

Benefits- Medical and dental is provided like every other company. No match 401k. You can invest in company stocks but don't expect a profit until 5 years later.

Job security- Like the previous responses. Nepotism and cut throat. High school cliques . Immature people in over their heads. Your co-workers won't hesitate to step all over you just to make themselves  look good to management. Even if you are a high performer. They'll gladly smile in your face and the next thing stab you in the back to get you fired.

Management- They're no different. You would expect management to hold a high standard and not participate in gossip but wrong.Instead of remaining mutual, they show favoritism. Instead if communicating with the individuals involve, they pick sides. Poor leadership in result of hostile environment. Say one thing and do the other. 

Job Culture - Nepotism. Immature high school cliques. Lack of racial diversity. Superficial ego stroking.

WeWork has had a massive brain drain in the last 12-18 months as the talented individuals that kept the company afloat through its turbulent past have left for greener pastures. What's left are the pieces of management that can't do any better, the yes-men to a CEO that has different demands each week, and early 20-somethings just out of college who don't know any better. WeWork has a massive advantage in the market due to its size, but the culture that made it a draw for startups is dead. Pennies are pinched at every corner, and the quality has eroded in every department. Preventative maintenance is non-existent due to razor thin department staff, so internet outages are a regular thing, lack of cleaning standards have led to pest outbreaks, leaks and floods happen regularly in class A buildings, and community staff are simply expected to pick up the slack. Toxic employees remain way too long because of an ineffective HR team, and lip service is paid to mental health initiatives, and management is more focused on making sure the right posters are up for a celebration of diversity than actually solving for any issues the team may have. 

Top Job Titles	Average Salary
Community team leader 3 salaries reported	$65,000 per year
Community associate 4 salaries reported	$53,000 per year
Community manager 10 salaries reported	$92,650 per year
Software engineer 3 salaries reported	$160,000 per year
Production coordinator 9 salaries reported	$26.00 per hour

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