senior software engineer

software engineer

technical consultant

account executive

support analyst

WellSky

I've worked at Kinnser for more than five years, and I have professionally grown tremendously during my time here. Management has supported my growth through paying for classes, certifications, and conferences to improve my knowledge, and I've been able to take on challenging projects while receiving the support and guidance to succeed. The team here is comprised of genuinely nice people who seek to collaborate to ensure individuals' success and the company's success. I have confidence in the CEO (who also founded Kinnser and wrote the original software) and other leaders who guide this company's continued success. For me, working for a company whose goal is to ultimately allow nurses and caregivers to provide the best possible care for those in need by making the "paperwork" part of clinicians' and administrators' jobs simpler makes this job all the more rewarding. Kinnser has positively impacted the home health market across the U.S. for more than a decade and has more recently entered the hospice and private duty spaces. Kinnser is a company for which we are proud to work and one that is making a difference in the lives of our clients and their patients.

I have been at Mediware for about 5 years. When I first started I was a contractor. I transitioned after 6 months. The salary was only fair at that time. The previous leadership was more about making EBTIA numbers look good and not about anything else. However, the pay got better over the years and the work-life balance is amazing. The frequent cookouts and events are a huge bonus.Even while trying to make EDTIA numbers, life was good here.

Flash forward and things have changed! The new CEO is all about growth. He knows you need to spend money to make money. He is a true leader. Things have only gotten better. Same cool perks as before, but even better. A new building is being built and it is going to be gorgeous. Work-life balance is still amazing. 

Now for the bad. Hey everyplace has some bad too. With new leadership comes change. Well we are going through a lot of change right now. Some people don't deal with change well and others have no issues. I think the changes being made really are necessary to make the company run smoothly and efficiently. Has there been some growing pains? Sure, but I really believe that these are minor and temporary. The outcome should be great.

Overall I am pleased and plan to retire from Mediware. Why leave a place that checks 9 out of 10 boxes??

This job seems to be great at first, until you realize you are short staffed and the company doesn't fill the position of the individuals that left. So now we are having to pick up the slack of 9 other people. The stress is overbearing at times, and what it does to your mental state is utter anguish. Now I can't speak for other offices and products, I can only speak for mine. And it just seems like at about the 1 year mark is when people get tired and burnt out, but they push through to see if it will get better because that is all management tells us (ex: they say "don't take it personal", or "we want you to work smarter, not harder"). When it gets to be around the 2 year mark is when people start leaving and looking for something else and never look back. I can honestly see why now. It's sad....there are a lot of great people in this office but we just don't have a strong enough team to back up the product and serve the clients. 

The company might be a great company, but my experience is just with one particular office. Hire individuals that are prideful, and not excuse driven and just want to chase a title.

Kinnser used to be a great place to work but in the last six months or so, its taken a turn for the worse.  New management has been brought in and the culture has completely shifted.  The executives turned over the keys to the house to new management, and before these leaders took time to learn the business or get ramped up, have created an atmosphere of fear, intimidation and are habitually condescending to staff members.  Now the executive team is trying to patch up the errors of their ways, but avoiding the real problem (the choices they made).  With a record number of resignations and some layoffs, Kinnnser no longer has a core group that truly understands the product or industry.  Forget about your professional development, Kinnser is now about pumping out as much code as it possibly can, its a high stress blame environment which is very unfortunate because it didn't use to be this way.

WellSky is in growth mode due to new business and acquisition.  While there are some growing pains, like getting everyone on the same page with benefits and culture, it's been pretty smooth.  I really like knowing my work is positively impacting people's lives - that my work is making a difference.  I haven't been able to say that or feel that in all my previous jobs. In addition to the work being meaningful, they also plan lots of fun things for the people in my office.  Everything from chili and salsa contests, to holiday parties, to volunteering opportunities in my community.  All good for meeting new people and taking a break from work for a short while.  The people I work with are smart and motivated. We're striving to be a better team/company - and that's a breath of fresh air.  Better than the alternative of doing as little as possible until the clock hits 5pm.  I've been with the company about a year and so far so good!

The training is minimal, and answers can be hard to find. Management has changed a lot in a good way. Development in the software is currently picking up. Somewhat stressful working conditions since any number of roles and levels of management in a Home Health / Hospice agency can be asking specific question. This  ranges from home health aide to CEO.

I have learned a lot about Medicare and industry regulations just through the support I've given regarding the software specifics. The hardest part of the position is the research required by the questions asked from customers. Sometimes you can be in research for over an hour, but management understands that finding answers takes time and awards you for going out of your way to find the right answers and being consistent in your efforts.

Great people (within your silo), rock stars that all want to help each other succeed. I was always treated well at review time, regularly receiving decent raises.

The company is trying to cover the breadth of healthcare, but struggling to be more than a collection of acquired companies that are still siloed and don't interoperate. VC owners focus is growth above all else.

Professional services was focused on utilization metrics. Towards the end I was on about 8-10 simultaneous projects and maxxed out on PTO. Finally found a week where I could take time off without impacting any timelines, and was asked "could you not, we're trying to make our numbers this quarter". Final straw.

Your mileage may vary outside of PSG.

I left Apple to join the employees of Kinnser and never looked back. I am regularly surprised by how much I genuinely like the people here and have made friendships with coworkers that I never expected. Employee growth is a big focus with Kinnser, with internal promotions and transfers happening regularly. Annual reviews are a must and they make sure to always stay competitive with regular market research on positions and local salaries.  We have a really good time around the office and outside of it - with softball teams, ping pong tournaments, and happy hours. But unlike with so many startups, those are never mandatory. I never feel required to stay late at the office to have a beer with my boss if I want to go home and have dinner with my spouse.

Benefits package is a little underwhelming, but okay. The work itself is interesting and it is a great feeling to work in a field that has a positive community impact. In recent years the culture has slipped somewhat and the company seems to be struggling with scaling into a more centralized corporate structure. Staffing has become a constant issue and because of that career growth potential has also become more restrictive. Not a bad company and has some great people, but if you are focused on career-building you might find better mobility elsewhere - whether that is a small startup or a more well-established corporation.

Pros:
benefits
beautiful WHQ building

Cons:
no established career ladder
Little to no training
heavy workload
no work/life balance
Managers do NOT know their employees

When seeking information on how to move into a different position I was told that while they appreciated my work (I developed and maintained an updated workflow, and created training materials to be used for cross training) I lacked the experience needed to move into a higher position. I have 7.5 years of direct insurance collections experience. The fact that their collectors and supervisors had no idea what/how multiplan pricing worked is alarming. Managers and supervisors take weeks to return emails/questions, and want to know why we didn't ask sooner. Pay and benefits aren't worth the stress that accompanies the position.

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