nursing assistant

registered nurse

social worker

licensed practical nurse

director of nursing

Wellspring Lutheran Services

As an FTBS worker you will have to have strong boundaries and be ready to face adversity both in the field and in the office. The monetary benefits are in line with other non profits but most workers feel very under paid for a job that requires 24 hour availability. Not every case will be intense but some will require you to go into dangerous situations. You need to have established or quickly develop a strong sense of who you are and what you are willing to take responsibility for as far as client choices. When I began working in this office there was a healthy balance between contract management and focusing on the client. In the recent months a shift has taken place where it have become all about the numbers and much less concern about individual clients (from the management standpoint). Current employees feel very torn between real world problems such as clients getting their electricity shut off and meeting the appropriate contract requirements for documentation time. I believe that this office is capable of finding a balance and returning to a healthy work environment in time but unfortunately this can not be said currently.

I worked at Wellspring for many years. When I first arrived there the staff was great along with the management. As the years went by the management began to slack. Getting rid of those who cared about the residents and worked great with other staff and the residents. “Supervisors” became those who you would only find in the office and were unable to help you. People could continue to sleep on the job and slack in resident needs but anytime that was brought up to a supervisor it would be ignored. You could bust your butt to make sure you met the needs of the residents but somehow to the “supervisors” it was never good enough. Make sure you’re prepared to work 16 hour shifts and have child care because you can guarantee you’ll be mandated many times.  It used to be a place where family came first but throughout the years it became a place where you needed to make sure that your work came first. Leaving wellspring has been one of the best choices I have ever made. I made some great friends when working there but always be prepared to get talked down on cause you never feel good enough. 

Family preservation is a challenging job to say the least. It’s very hard to balance work/personal life due to not having set hours and being required to be flexible with your time. It can be very emotionally taxing, and sometimes you feel like you don’t have a clue about your job. My job at Wellspring was my first job in the field, and yes, it was challenging and overwhelming, but my time there gave me and incredibly strong foundation for my knowledge of the social work field. I’m very grateful for all that I learned. I had a supervisor who would answer every call when I needed help (yes, even after hours or during weekends) and team members that supported me and helped me learn without fear of judgement. Having worked in other child/family agencies I can say this doesn’t happen everywhere. The job wasn’t for me long term, but I would recommend Wellspring to anyone who is looking to get great experience in social work. 

I worked as a webinar scheduling specialist.  This is a SALES job, though that’s not anywhere on the job description until you do an interview.  You are working to sell their services to other nursing homes and rehabilitation centers.  So basically, you cold call leads you’re given and expected to convince them to want to schedule a webinar to learn about the company.  They tell you two a week is the goal, they seem to only have a couple “solid” employees actually doing that, so for a nonprofit that works to reduce employee turnover, their turnover is pretty high.  You’re expected to use their specific sales pitches and you’re being recorded while working.  I’m going to be honest, no one wants to watch a webinar and the job is just extremely frustrating and discouraging.  You basically feel like you’re failing at your job because you’re not achieving their goal.  It’s a good temporary in between job but I would not expect this to be a “career.”

I loved Wellspring, my job and what I did on a daily basis to provide assistance to individuals in need. Although I was employed for over 10yrs took close to that to qualify for benefits (outrageous amt. for a family plan) even working FT hrs, during this time I had multiple different managers the turn over is ridiculous, once they were able to sustain a good management and admin team the
 E.D. decided to restructure and eliminate all current admin positions, along with having the current team train their replacements. They do not work with you to keep you, it’s easier for them to eliminate the position and create a new one with a new title but with all the same job duties. They say their goal is to keep employees and decreased retention but then they toss them out like garbage no matter how much time you’ve put in, I do not recommend this employer if your looking for a longevity position that you can grow with in. Wonderful set of Mission, Vision and Values although not all upper management stands by and practices them.

If you talk to upper management about any concerns or criticisms they don't care and depending on what you say they may reduce hours and jobs but make up some story about that is what you wanted. Some other workers will try and set you up for failure and others will go behind your back and tattle on everything. Now if you needed extended time off for sickness or surgery they may fire you because they feel its too much time off. There are some workers who aren't even allowed to talk to other employees about how they feel or what they think because they will get fired or in trouble. They are constantly changing things at a moments notice and its hard to even get used to the way things are before they change. They will also change and add to your schedule without even telling you.  We are told that we are family but on the other hand will get in trouble if we help out another worker in a different department.

Wellspring is constantly evolving and it is an excellent opportunity, at any level, to grow professionally. It has many different areas of service but specializes in skilled nursing. Staff and management are friendly and approachable. You will build great relationships with residents and their families. Yes, those long-term resident and family bonds can difficult to deal with when they end, but you know everyone did their best within a company dedicated towards a greater good. Amazing to witness short-term rehabilitation victories and see residents transition home. Wages and benefits are on par with other equivalent employers. Faith-based non-profit, which positively differentiates it from most other healthcare providers. 

I worked there as a patient caregiver for about 1 year and half. Hired as a personal assistant and then switched to patient caregiver. Being a personal assistant is okay if this is your second job. If you have 1 client and that client passes away, then what will you do? Or if you have 2 > clients and their insurance only covers 10 hours a week?????? Like it's okay as a second job, but that's it. Switched to patient caregiver and did that for about a month. I worked 2nd shift 3p-11:30p. It was hard because I have 2 kids and I was never there to spend time with them. Especially if you get mandated (when someone calls in, and you have to do a double shift) it's like you're just completely over everything. Don't get me wrong Wellspring is a great place, just hard to do if you have kids. And then on top of all of that, you only get a 30 minute lunch.

My typical day at work consist of doing home visits. I have learned that every family has their own specific needs without judging their current circumstance of needs. This type of employment allows us direct support worker to be flexible to the clients schedule. 


My work place culture is very diverse and inviting, I am privileged to work with such a diverse population. Not only do I respect my collogues but, we have compassion for one another's cases and collaborate together on team meeting "Case Discussions" in order to best serve the families. 

One of the hardest part of my job has been when families are not willing to make the changes needed in order to keep their children safe at home. Yet, the most enjoyable park of my work is seeing the family grow and make changes in order to stay together. 


At the end of the day I would highly recommend anyone to work for Wellspring Lutheran Services.

On a typical day as a team leader at wellspring consisted of providing in-home family counseling for families in the family reunification program. I learned in this job that you are just as much responsible for the family rejoining process as the family will be; the families will let you in their home, and rely on you teaching them how to be a family again, just as much as you rely on them to do their family work throughout the week. My co-workers and managers were amazing at what they did; this job is a team approach, so everything you do is discussed at least three times with three different people; the family was always in good care.

Top Job Titles	Average Salary
Nursing assistant 40 salaries reported	$19.98 per hour
Registered nurse 26 salaries reported	$40.06 per hour
Social worker 95 salaries reported	$43,658 per year
Licensed practical nurse 33 salaries reported	$31.76 per hour
Director of nursing 5 salaries reported	$112,500 per year

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