shift manager

crew member

general manager

assistant manager

team member

Wendys

My older sister used to work at wendys. Before she left she pulled my brother in. Before my brother left he pulled my sister in. Before she left she pulled me in. I was the youngest. Most managers and coworkers know we were hard workers. We didn't steal food or money. Even prodducts. I started as a front cashier. Some nights they would have my sister on sachwiches and my brother on grill and me on front cashier. And someone good on drive thur. The managers had it easy. Until my siblings left. Knowing I was the different one. I tried to be as great as a worker like how they used to be. And not let our family go in vain. Once they left everything changed. I was 16 at the time. First job. We had 3 great managers. Our GM was young but he was a good leader. I wanted to because a manager to show people how much of a hard worker I was. I had that thought in mind. I talked to my GM he told me I wasn't ready yet cause I was still immature. He was right. He helped me as 2years passed. I mastered front cashier and drive thru. My sister before she left told me and trained me on sandwiches. She was the fastest sandwich maker I ever seen. Other than my brother. My brother was once called the grill master. He trained me on grill. He worked there for 5 years. My sister 2 years. When they left I took my role as to cover the positions they left. We finally turned the store around and reach our gm's goal to become a training store. In just 2 years we reach our goal. My GM grew and and I did too. When I first start he chose me to become the first 3 to be his wow commitee team. First guy too. After we finally got to the training store the DM transfer all 3 of my managers. And bought in 2 managers who just finished manager training. And a GM who couldn't fix a busy store. Everything changed. A lot of coworkers quit. I never got all the training I needed for manager by my old GM. The new managers said I don't need to become a manager. They bought my hopes down. But I still wanted to reach that goal. All the managers now are lazy managers. All they do is still in the offices all day never helping me when my drive thur was busy. I could handle it but after 2-3hrs of busyness I would lose control and needed help. Tried calling them through the headset but they alway take it off. When I had voids no one knew unless I yelled their names. The GM had a friend who transfer every where the gm goes. He thinks he's the bad. One busy Saturday morning I was on sandwiches. All week that guy who make comments saying I'm too slow to become a manager and on that Saturday he went passed my limit. I wanted to fight him. I didn't care about anything anymore. Nothing is the same. I didn't fight him. I got sent home. Called Sunday night for the new weekly scheldule but the gm told me I have to sign a write up before I could get my days. I told him I didn't start nothing. And if he wanted me to sign my write up for him to write his best friend up too. He didn't write his friend up and I never went back. One of my old manager worked at a different wendys 30mins away from the one I worked at. He needed help. I wanted to help him but the dm wouldn't let me. Unless it gotten so short staff that she agreed to let me go help. The new wendys was busier than the old one but I knew how to run it. It was kinda easy for me. When I first started there I would pull every 1 or 2 cars when they order a lot of food. After a few weeks I only pulled 3-4 every once in a while but my manager had problems outside of work and took the anger out on me for pulling so many cars. I was already tired of the place. No one would lead the store. One lady manager was lazy. She would sit and the office a lot. Often buy drugs on my drive thur from her people. And smoke it outside on busy nights. After my manager yelled at me once more about pulling cars I couldn't control myself anymore. I'm usually a clam person. But I had it. Again my limit was pushed. I walked out. Never looking back. He was the manager who hired me 2 and a half years ago. Now I could never go back to wendys. It was the only job I knew. My first wendys I worked there for 2 years and 8 months. The second wendys I worked there for a month. I wanted to at least have a full 3 years. But instead my wendys experinces was only 2 years and 9 months. I'm now 19 years old. I only wished I could go back to wendys but the ones closest to me were all under tar heels. I could never go back cause the dm doesn't like me. I finally thought I found a better job but the 2 jobs I worked at was seasonal and I got laid off. Now I'm unemployed. I only wished I could go back to wendys. I once thought I could never leave that place. But every happened so fast. But what one thing most managers and cooperations doesn't know. I don't smoke. I don't steal. But most coworkers I work with do smoke.  Most managers too. When the dining room gets lock. The remaining coworkers when have no orders sit in the dining room and smoke. And eat as much food as they could before the manager sees. Most managers eat and smoke in their offices. Or unlock the back door and smoke. Most coworkers smoke their drugs in the dining room or at the trash cans. Some grill op steal foods by hiding the bags in the trash can and do their trash runs at night. Most sandwich maker doesn't wear gloves. I alway do. Most doesn't wash their hands after smoking and makes sandwiches with no gloves. Most grill op use chili meat around 12am. They pour boiling water on top of the patty to refresh the meat and serve. Cause they only cared about leaving at 1am. There's more to say but I wouldn't say it all. Cause I don't feel like people need to know more cause once they do they might never eat there ever again. I'm only saying this now cause why not. I'm no longer a wendys employee.

Wendy's was my first job as a teenager. It was an easy job to get and then to keep because people were always quitting or getting fired. If you were the least bit dedicated or responsible you were guaranteed a position indefinitely. I learned on the job and that proved to be a valuable skill, however that was because proper training wasn't always an option. If they were short-staffed they would throw me into a position that needed filled with little to no training, often during a busy period of the day. This was stressful and led to mistakes and customer complaints. We were asked to come in for extra hours to clean before an inspection, which I always volunteered for. The cleaning would have to be rigorous, though, because regular maintenance of the store was rarely done. Some of the cleaning was pretty disgusting and had it not been for my apron and boxes of rubber gloves I don't think I would have stuck around for it. The managers were hypocrites who would smoke in the back office or steal food and then yell at the employees for doing the same. Having been offered a position as a manager I knew that they were underpaid, so I understand the discontent. However they were poor leaders and the store suffered because of that.

A typical day consisted of showing up properly uniformed, washing my hands putting on latex gloves. I was primarily a sandwich maker because of my speed and accuracy, so I would start with prepping my station if they were slow. If they weren't slow, I would jump in and start helping the other sandwich maker catch up on orders. Once the line died down I would retrieve the supplies I needs and thoroughly clean my work station. I would then move on to cleaning the other work stations around me if there was time. I would slide into other positions as needed throughout my shift. I would train new employees almost daily because there were always new employees to be trained and the managers trusted me to teach them. During most shifts we would run out of something because of poor ordering by the managers or poor time management by the crew members and customers would complain. We would intentionally send out the wrong item just to get the lines moving, then deal with the customer if they returned for the correct item. I would often stay longer than my shift to help out, sometimes that meant hours extra without any kind of break. The perk was getting a free meal if you came in on your day off or stayed and extra shift because they were too short-staffed. At the end of my shift I would check the schedule to make sure no changes had been made to my hours, then head home to shower because I would inevitably smell disgusting.

My coworkers came from all walks of life. Some were full-timers who needed the money to pay bills and feed kids and other were there part time as an after school job. They were young, old, various races, various sexual orientations. Many of the people were lazy and would do the bare minimum. Others, like myself, would pick up the slack with no positive reinforcement whatsoever. The Wendy's crew was a true melting pot. 

I learned how to be a part of a team and to go the extra mile. I spent a lot of time picking up slack for other people and received praise for being a hard worker. I learned how to please customers and to interact with all sorts of different people. I learned to deal with stressful situations and persevere. 

The hardest parts of the job were the long hours on my feet without breaks, the stress of dealing with angry customers or endlessly long lines, and dealing with incompetent coworkers who would sooner eat chicken nuggets out of the bin than help you bag a $40 order. 

The most enjoyable part of the job was making and seeing friends and knowing that I was one of their prized employees because I had a good work ethic.

Good pay, but overall, if you want to be a manager for wendys, dont ever go beyond shift manager status, and stay in school, dont let it consume you, they will try to brainwash and manipulate you, trust me, It happened to me. Before my ordeal the order of management in store was shift, assistant, GM, in that order, Gm being the highest. If you deside to go for management, prepare a back up pIan quickly, you never know when you'll be given the boot. I worked there for about 13 years, the wendys down south will butter you up then drop you like a bag of hot potatoes, never been so unappreciated, belittled, and wrongfully accused in all my life, I was set up, of the 13 years i wrked there, besides the first 7 years, (WHEN I WAS JUST A CREW MEMBER) I want the rest of them all back, I regret ever wasting my precious time for this company, just rediculous, but I guess that was to be expected from a fast food joint!!!! I felt like I was used like a guinea pig, forced into a position that I wasnt ready for, I went from shift to Gm, instead of being allowed an opportunity to work as an Assistant magnt. to extend my training because they deleted the position all together. I wasnt properly trained for GM, (crash course was their way of cutting corners and saving money). and a postion that they had no one else to fill. no one was crazy enough to even bother trying. I was given an ultimatum as to doing it or else, of course, at the time it was my lively hood so yes, take the positon or risk my job for turning the position down, yea, I'll take it, I had to much character and integrity not to take the matter professionally or so I thought. So I got munipulated into taking this (GM) positon, I knew from GMs past and present that warned me of the foolishness but no, I put my fear aside and gave it a go, but as I was warned the job only escalated my troubles and stress level, they abused the salary workers, verbally and physically (abuse by overwork with very little hope for a break) by 2 of the 3 DM's, (which where buddies by the way) barely took a break or had atleast 30min to myself on a 10 to 13 hour shift, depending upon chaotic days, they piled on more work, left with no help because of budget cuts, and to top it all off, they chose to go all digital at the same time, dont get me wrong, I was all for new technology but not at the worst of times..... the shift managers should have been called crew memebers because the majority of them did nothing... being modist, I never complained about the D.M.s, how they trained me, how they left critical info out, how they handled their workers, I never went over their heads, nnnnoooo, that was some of my loyalty, but where did it get me, terminated, forced out, ran out, manipulated, character assasinated, set up.... somthing told me to get one of those small tape recorders so that I could tape the conversations we had and in the meetings, it felt so racially profiled, I wish I could prove my innocence, Id be in court, I would sue, but it wouldnt be about the money more than it would be about the principle of it all, to changing another employers view of my because of your representation of me. also Wendys is looked at as somewhat of a prestigious company so if you have no proof or no willing witnesses then you have no fight. Wendys teaches you all this b.s. before you start but once your in, everything starts to unravel, no one really upheld the value of the company, This isnt Daves way, it was the way of a franchise, or should I say, those that he had chosen to take care of his franchises. Inside the cooperate walls, there are some serious deceitful issues lying within. They got me, but it will never happen again, I learned from this experience. you can bet that!

● Work-life balance
Your schedules are very flexible and can fit easily into what you want or need. You just need to talk to your general manager and they will help you in that regard. If you want more hours, need a certain day off, or have certain specific days you'd like to work, ask your general manager and they'll get it sorted out with you without much issue.

● Pay & benefits
Your pay will usually start at $8 an hour as a crew member, but within or after a year of employment, you may qualify for raises, bonuses, promotions, or may be given one by the general manager based on your performance, willingness to work, customer service interactions, and quality of your work.

● Job security and advancement
If you are under eighteen, you cannot be promoted above a crew member. You still have access to raises, bonuses, overtime, discounted meals, and training for desired work stations. It usually just involves your overall work performance, work ethic, and speaking with your general manager.

● Management
Management can always be hit or miss depending on where you work, but the management at my location are generally positive and nice. My general manager isn't strict or loose, she encourages us to do better and it clearly shows she appreciates her employees, especially the ones who perform their jobs well and are willing to work when needed without an issue. If you're lazy, sitting on the job, not doing your job properly or in a good manner, people will notice. If you're wondering why your hours stay the same, go down, you're never offered or given bonuses or raises (which normally you request for them), and you're put on easy positions, it is most likely because you're not performing well, or you're not speaking up. Its always good to make sure you're conversating with your managers.

● Culture
You are expected to perform your job with efficiency, positivity, and customer satisfaction in mind. If you do not perform in that manner, you won't enjoy your job. For me, nothing feels better than getting a positive, smooth interaction with a customer. It may not seem like it, but it will make a big difference for someone else's day if you give them three minute old fries compared to twenty minute old ones you should've dropped twelve minutes ago.

● Overall
We often have dry spells of employees, conveniently when we lack applicants. This usually give workers who want additional hours (overtime) a great opportunity to get it. Showing the general manager you're willingness to work and positivity on the job, and performing your job efficiently and with customer satisfaction opens you up for bonuses, raises, and promotions. If you're ever interested in more or less hours, a raise, bonus or promotion (usually available within half of to a year or more of employement), a schedule tweak, or positional training, just speak with your general manager. If you're being scheduled longer hours and getting reasonable accommodations (preferred positions, specific shifts, etc.), take it positively unless of course your hours are hindering you. It means your general manager and management has a positive opinion of you. I generally find it easy for me to get training for desired positions. I have a low opinion of grill and have asked my general manager about it and now I tend to only do it when needed to or I am breaking a coworker. My preferred positions are the back register and fry station. I'm usually working those positions and doing closing shifts as I also enjoy them. I overall seem to be appreciated and well liked by management, have a positive relationship with co-workers, and have very positive interactions with customers. I enjoy my job and have stopped searching for a new one. I plan on working at Wendy's for many years to come. Of course, if I'm receiving my preferred hours, get opportunities for raises and bonuses, and future promotion.

There were a number of issues I've had with this job, when I did something wrong when I just started out, instead of letting me know what I did wrong all they did was push me out of the way and did it themselves.  Not only that they stacked too much on an opener's plate (Having only three people opening; one for salads, the other for sitting in the office as the manager, and the other doing all outside stuff) and you were expected to do it in an hours time thanks to the new "famous" GM our store got.  I often got into arguments with the very same GM who claimed I have absolutely no rights as a worker, and that only minors are entitled to a break at all, when the law clearly states if you work over six hours you MUST have a break (I was working eight hours on average per day) and many other workers got upset because I knew that loophole and they wouldn't ask for a break because it made everyone a liability.  The new GM yelled at me for something I didn't even do wrong.  She said, and I quote "I asked three people to get chilies on the stove and two people to get the chili meat" I thought that it doesn't pertain to me since I literally just got on the clock two minutes ago, then she added "You know I'm talking to you (my name here)" 

I would write it off as a bad manager, but this GM is popular in Indiana's Wendy's branch as a very good manager, order accuracy is non-existent because there's underhanded tactics just to get the drive-through time down, and almost half our customers would be so appalled by the wait they'd all go to the neighbors at Taco Bell.  If you cared about making orders right then you'd get flak because all that matters is the time, even using some of the transport tools to get the drive through timer to start, then stopping, it in a few seconds.  As well as the amount one single opener for grill has to do in one hour is horrible, even running full speed which I shouldn't have to do anyway as it's dangerous!

In the end she hated me so much, but knew she couldn't just fire me for unemployment benefits, I was forced to quit.  She "kept" me on the schedule while giving me absolutely no hours at all, forcing me to quit without giving me any benefits.  Seeing how I made it apparent my home life was anywhere near desirable as I had to buy my own food all the time it really made me suffer for this unjust act.

I'm sure this isn't everywhere in the US, but if you're in Indiana, expect a rough ride!  When the prized GM is pretty much everything I mentioned above then that says something about that particular branch of the industry, as well as the company itself!

The list could go on SO long, I try to be the best worker I can, but I also deserve my rights as a worker.  If this is how I get treated I say avoid this job unless you're REALLY in trouble for work, and the emotional and physical pain it'll give you.  Workers are least cared for and guests are just barely above that.

I hate having to rate anything almost straight 1 stars across the board but there's not much I can think of as good with this, but the troubles I had gave me a great job which I love to no end because it's actually good and just in everything done there.  I work hard, and actually like my current job much more with the horrible experience I had with Wendy's.  Took me two years after the fact to actually get my current job, and I have no regrets at leaving Wendy's, even if I had no say in the matter.  

This was my very first "real" job so of course it will always be special and remembered. That isn't to say that I didn't have my rough and absolute disaster days. But I had some great times at this particular Wendy's.

Right off the bat, I knew I could count on my manager (hiring manager at the time who was training to become the district manager. She deserved/deserves to get that promotion) because of how open she was to my questions.

A typical day was often busy, which I expected considering this is a fast-food joint. But the downfall was that I watched my orientation video and then I was plopped onto front counter working the register with no prior training or experience doing so. One of my co-workers did help me through the process and stuck by me while I took my first few orders.

If you're quick to learn things then it's a pretty simple, albeit mundane task. And while there are opportunities for advancement, and to move around the restaurant, beware of your skills. If you prove particularly handy on a station you might find yourself stuck in that position for months on end.

That being said, if you're a hard worker and you actively strive to provide the customer service you're paid for, you will be recognized for your efforts. I had a great Director of Operations, General Manager, and District Manager who took care of their crew. 

The only reason I left was that I was relocating to a different part of the city that was a bit of a drive. If I could, I would definitely go back.

My advice to you if you do decide to work here is this:

1. "If you have time to lean, you have time to clean." 
   -Try not to stand around. There will be times where it's absolute dead and it can be easy to get caught up in a conversation or aimlessly staring at the door waiting for customers to walk in. One of the things my management team was hard on us about was cleanliness. Even if you've cleaned something to the point where it seems ridiculous to do so again, do it anyway.

2. CLOCK OUT ON TIME.
  -One of the things that I had trouble with was being able to clock out when it was time for me to clock out. This is especially if you're a minor. You can't technically go into overtime so they can keep you a few extra minutes past the time you were set to clock out. Don't let this happen. As much as I love this restaurant, your time is your time and if you know you've done an honest day's work you should be allowed to leave at the time the schedule says. 

3. Ask questions.
  -I watched only a handful of training videos because the days I came in and the times I came in were always particularly busy and they needed someone to work the register. A lot of the things I ended up mastering were things I figured out on my own or asked questions about. Don't be afraid to ask questions because if something ends up going wrong, regardless of if you knew what you were doing, you could still end up in a world of hurt. 

4. Don't get stuck. 
 -If you want to advance and learn new stations, as I said, it can be hard to do just that if you're particularly good at one station and they want their aces in their places. But if you want to move around, actively ask. I loved the working front counter more than I ever expected to, but I also wanted to learn drive-thru and fry station and other stations. Take the initiative to watch the videos before you ask so that if and when they ask if you've even watched the videos and done the courses you can have an answer ready. 


All and all, I loved working for Wendy's and I may even come back one day.

Pros

So many pros here....let's start with:

1) Freedom & flexibility- the ability to be an independent contractor (1099 associate) who can set their own hours, work pace, and income level.

2) Preparation for the future- It is also nice that you can utilize AIL to gain valuable knowledge about sales, marketing, business development, communications and almost any other valuable skill/trait you would normally acquire in a university/college setting before setting out into the professional world. AIL is a great place for people to develop a solid core for what may lie ahead in their future for what they ultimately want to do for the rest of their lives.

3) A fully-vested, Union-protected 10-year renewal plan makes achieving whatever you want to do in life possible- whether it is starting your own business or a non-profit, without taking out huge small business loans. Work hard now- enjoy the financial benefits for the rest of your life.

4) The socialization aspect: from policyholders to co-workers to the random person that opens up the door to you on a daily basis there is never a boring day @ AIL. In short, we get paid to drive, talk, and help educate people on how to be financially literate when it comes to insurance and savings. Also, we get invited to BBQ's, family functions, and many other cool events from our members. It is impossible to work @ AIL and not develop a strong social network as a result of working here!

5) The opportunity to be given recognition and additional responsibilities based on your own results, instead of on tenure or who you know

6) Legitimate 6-figure income reality...I've personally only had 1 year under $100,000 and I took a ton of time off that year. I had never made more than 50,000 per year working 60-70 hours per week in retail prior to AIL.

7) Good Senior Leadership/Mentors: although rare, this company truly some fantastic individuals sitting in high-profile & decision-making positions within the company...many of whom truly live the company's mottos and operating principles to the 'T'

8) Ability to rebound quickly in a financial crisis- whether it happens directly or indirectly to you there a very few professional opportunities where you can go make an extra 10K or so the following month, even if you are not a manager. While money is the root of all evil, it can also help you do great by and support those around when times get tough. As long as someone focuses on the beneficial aspects of the monetary opportunity at AIL they will be in a good place.

9) Running your own business- as long as you are showing results and growth, you can run your own office(s) with nearly absolute autonomy. But, unlike running your own traditional business, you have the support of a Fortune 700 company and its senior leaders when you need it. It's the best of both world's really.

What is the best part of working at the company?
They offered a flexible, mostly stable schedule

What is the most stressful part about working at the company?
The managers are just not cut out to be managers. They clearly receive little to no training. It creates a stressful environment for what should be an easy job just because they start drama with the staff over their personal insecurities. Honestly I can say a good 95 percent of the managers I had should not have been allowed to become managers, but the company got more and more desperate to hire just anybody as people would just walk off the job. The standards got lower and lower and it really showed in how the staff was treated and how the quality of the food went down.

What is the work environment and culture like at the company?
It used to be a good culture but it deteriorated over the years. What I learned while working there is that you simply MUST have a good GM and DM to have a good culture in the store. I found over and over again that even GMs visiting from other stores quickly proved to have such problematic personalities that there was no way they would be able to run a store with a good culture. They were always either too unprofessional, too gossipy, liars,  too vindictive, or just plain controlling to be good managers who listened to their staff and created a positive culture. Positive work cultures don't come from miserable people. The shift managers were frequently miserable and angry at the GM, at their low pay and the high expectations for little consideration they'd get.  They lacked attentiveness to the dangerous situations they aided in creating in the store just by not focusing on their jobs (particularly on night shifts). There were a lot of shifts where I went home at night thinking how we were lucky nothing bad happened because the managers were not in control of the shift at all. They would vent to the employees often. I couldn't blame them for their frustrations with their own managers not being heard, but all of this creates a really terrible culture.

 I used to love the Wendy's brand but I realized that it doesn't matter how much you love the brand if the culture you have to work in is semi-toxic. It ruins your experience with the company anyway. I no longer eat at Wendy's and would never work for them again. 

What is a typical day like for you at the company?
Go to work to a section you're assigned to (fries, grill, sandwiches, etc) and make sure you keep up with orders. It's not hard work but the people around you really make or break your shift.

No matter what Even if you worked there quite some time you always make min wage. You never get to keep the 10 cents they offer every 6 months. So if they say you get a raise its a joke. Working with customers over the years just cuz how short staffed we are a lot of the time, having customers yell and scream at you when things are simply out of your control, turns the most nicest people that work there into people who start to truly hate people, and now always give attitude. Shift Management gets treated Very Poorly regularly, so good luck if you ever need time off or are sick. When Anything breaks, it doesn't get replaced or fixed cuz the Bonus the management receives at the end of the year is more important to them, then fixing there equipment. Half the store is quitting and the people who work there are stressed out and are treated even worse because now we're always short staffed. If they don't like you they will short your hours til you finally had enough and quit. there's been times where the GM said out loud that he purposely shaves off hours on a person that has worked there butt off just because he didn't personally like them. If you call out sick they threaten to short your hours or just do it anyways and they make you call other people to replace your shift. Simply because they are too lazy to do that part themselves. which i find stupid, because they force teenagers to find out other peoples phone numbers they work with just to get ignored cuz they dont know whos hitting them up, which is very unprofessional for the company. Managers Never Communicate to other Each other when someone calls out, nor replaces them, leaving the shift short staffed and this happens Wayy too often. If the GM knows you're sensitive person he'll tell people "watch this imma make (person) cry, don't let anyone in the office", bring said person into the office and make them Bawl their eyes out with the stuff he says. Also by telling you you need to start looking for another job to intimidate you. that's Abusive power in my opinion. This job is overall bad, don't let your teenagers work here or you'll ruin them.. Some people Drink while working, management and minors included. this job has made me a bitter, rude person that overall now really hates people, and i wish i left sooner. Good luck if you Actually decide to work for this company. i could write so much more but i just dont want to...

The work is not too hard, compared to other kitchens. My location is air conditioned well, and there’s enough space to move around in the kitchen. I mostly chose to work here because it’s very close to home while I’m between career moves.

Our location has had a lot of trouble keeping store managers, however, and has lacked an assistant manager for at least a year. That means everything is basically done by the shift leaders. There are two of them. There are a small handful of full time employees that are seasoned and reliable, so the ship stays afloat--barely. 

Probably the biggest problem with this franchise is that they don’t really support staffing. There seems to be a widespread shortage of managers. And then when they bring in a new store manager, at my store anyway, the lack of an assistant manager only adds to the burden of adjustment. 

When my store had a competent GM, there was zero stress. We had inventory, we had cleaning supplies, we had a functioning schedule, and the kitchen equipment stayed operational. When that GM left, and we could only speculate as to why, the chaos crept in, and it’s been snowballing since. 

I was offered a shift leader position, and a $2 raise, but the new GM at that point in time was so shockingly incompetent that I wound up walking away. I received communication from the district that they were going to terminate that manager, and they asked me to come back. So I did return. They installed a new GM, and this person seemed okay, so I left my other job on the condition that they would give me certain hours. The new GM is now turning out to be much like the last one [read: incompetent, doesn’t care, and can’t write a schedule for even a small crew,] and I’m probably going to have to talk to district about it if I want to keep this job. Fortunately, district management in this franchise is accessible, professional, and cares. I have to wonder if the franchise has a systemic problem of promoting all the competent people out of the stores, to be honest. 

Overall, it’s not a bad kitchen job. There are far worse conditions in other kitchens. However, GM will make or break things, and I simply don’t see much support or staffing for managers within this company.  If you don’t know how to work hard, play it smart, and hustle, you probably won’t get more than 20 hours a week anyway. So at this hourly wage, I wouldn’t bother unless you are looking for a career in fast food or a part time gig. 

You might get lucky and go to a shop that is less chaotic than mine. 

Top Job Titles	Average Salary
Shift manager 6512 salaries reported	$14.98 per hour
Crew member 3894 salaries reported	$13.03 per hour
General manager 4051 salaries reported	$56,695 per year
Assistant manager 3735 salaries reported	$16.04 per hour
Team member 3916 salaries reported	$12.37 per hour

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