field technician

equipment technician

truck driver

data center technician

yard attendant

Western State CAT

My experience at Western States Equipment Company was one of the worst I’ve had. I started in February of 2024 and left of March of 2026. 

I received little to no training and was expected to learn my job with very little guidance. I had to resort to making mistakes, asking other store managers, and relying on a fellow coworker who had been there for over 9 years for help. There was no real training provided; it was learn by mistakes, and sometimes I would get talked to because the mistake had affected the customer. When I asked for help, support from both store management and upper management was lacking.

Within my first two weeks, multiple employees who had been with the company for several years warned me to “watch my back.” They told me the store manager had a reputation for belittling employees getting away with bullying the employees under them, putting his “dirty” work onto his employees so they took the hit if it wasn’t the right thing and micromanaging everything they did. Unfortunately, I found those warnings to be accurate.

During my employment, I raised a concern with management regarding disrespectful behavior in the workplace. Although the issue was reviewed, it was ultimately dismissed after the individual involved denied making the comments. Instead of feeling heard or supported for bringing forward a concern in good faith, I was the one who faced the consequences.

After that, I felt completely isolated by my management team. I made every effort to move forward, remain professional, and leave the situation in the past, but the working relationship changed. My direct supervisor stopped acknowledging me, and without any discussion or explanation, I found myself having to route questions and requests through another manager.

The lack of support made it nearly impossible to do my job effectively. When I needed assistance, it often took two to three days to receive a response—if I received one at all. To keep my work moving, I frequently had to reach out to a supervisor in another region, who was able to provide the guidance and support I couldn’t get from my own management team.

The overall culture was one of poor communication, inadequate training, micromanagement, and a lack of accountability. I watched employees leave because they felt unsupported and undervalued, and my own experience reflected those same issues.

Employees deserve proper training, respectful leadership, timely support, and a workplace where concerns can be raised without fear of being marginalized. Unfortunately, that was not my experience at Western States Equipment Company, and I cannot recommend working there unless significant changes are made to its leadership and workplace culture.

Working at Western States Equipment Company has been an incredible experience. The company fosters an amazing work environment that is both supportive and motivating. From day one, I felt welcomed and valued as part of the team.

The management is approachable and genuinely cares about employee well-being. They provide ample opportunities for professional growth and development, ensuring that everyone has the tools and resources needed to succeed. The collaborative atmosphere encourages innovation and teamwork, making every project a rewarding experience.

One of the standout aspects of working here is the positive and inclusive culture. Colleagues are friendly, helpful, and always willing to lend a hand. This sense of camaraderie makes coming to work enjoyable and fulfilling.

Additionally, the company places a strong emphasis on work-life balance, which is greatly appreciated. Flexible scheduling and understanding supervisors make it easier to manage personal and professional responsibilities.

Overall, Western States Equipment Company is a fantastic place to work. The supportive environment, coupled with the opportunities for growth and a strong sense of community, makes it a truly exceptional workplace.


The company really pulls you in by explaining that they will support you to help you succeed in this career…not true. The pay systems rigged to make you meet a certain amount of time on jobs but when work comes in and there’s jobs to complete they put you on mandatory 10 hr shifts which runs all the jobs in and out. The company runs into a shortage of jobs so the favorites get jobs while you lose time since there’s nothing to work on. In short it screws you over for a raise and not to mention this location has the highest turn over rate in the company it goes to show the lack of care the management has for the company. The favorites are noticeable from the start and the promises told to you are lies. I think it’s important to care about the customers because that’s how you make business but when you disregard and respect for your employees who work on these customers machines you in return get a high turn over rate for people who get sick of being mistreated.

Terrible place!! No work life balance you are married to the place. Management is a joke, HR is a joke, even on up higher is a joke. Pay sucks! Benefits are good. Comes with way to many politics, and BS you are underpaid in the warehouse and are always getting more put on you cause no one else will do it and or help. The training for the boarding takes a few days to a week. The safety policy’s are overly ridiculous. You can’t even breath to loud without getting called out for safety. Techs are pushed to the brink and asked to work early and late all the time. The longer you are there the worse you are treated. There is no where to move up in the company. Personally tried to transfer stores and it never Happened. If you are willing to be brainwashed be my guest working here but if you have a shred of respect for yourself and your future look somewhere else!

Top tier compensation, excellent benefits, great work/life balance and a collaborative work environment. It's refreshing to work at a place that truly values you as a person and encourages your input on  business operations. 

It's easy to see why they have low turnover and a decent number of employees who have worked their for 20-30+ years.  I know that I'm certainly not looking to go elsewhere! 

Hard to get in from the outside, but tons of opportunity for internal development and promotion once you get your foot in the door.

I would recommend not working for Western States. You will be massively overworked and massively underpaid. This is due to the fact that they are growing much faster than they know how to handle.

You will be stressed out, anxious and depending on what department you're in, you'll feel "left out" as it's extremely cliquey. If you're on the "bottom of the totem pole" per se, you'll be the scape goat for any and everything that goes wrong in your department because you're easy to replace.

The middle managers and VP's have no idea what they're doing, and it shows. All of the recent reviews are negative for a reason. Use common sense and work elsewhere.

there were so many things about working here that they can/should change. i let my boss know in advance i needed my dead best friends birthday off knowing i wouldn’t be able to work. when i got fired they only used one word as to why i got fired. “productivity”. but what they told unemployment was that i took that day off not telling them in advance. unemployment was the one that had to tell me why i really got fired. they didn’t. that’s only one of the “reasons” why they fired me. their management is not great. they could do better. in all departments. 

A typical work is busy and fast. There are few training moments that is when you get trained it is a partial training and more learning on the go. No true support. When issues arise management accuses and blames instead of teaching to improve employees. The management team does not lead from the front but hides and listens to rumors and accusations. The company is very political and hard to work for. The hardest part of this job is working with others to get work done. There is no looking forward only their way.

What is the best part of working at the company?
Good atmosphere,  steady work. 

What is the most stressful part about working at the company?
Meeting certain deadlines, especially if the customer is inpatient. 

What is the work environment and culture like at the company?
Good co-workers when I was there. We had fun and still got work done. Good relationships with management too. 

What is a typical day like for you at the company?
Check the work list, do some preparation. Have the morning meeting and do some stretching. Get to work.

Decent work environment, overall. I like most of my department. The main issue I have is a lack of communication on all levels; one hand doesn't seem to know what the other is doing. There also isn't much direct praise for our efforts. Middle management is awful. Most of them think their positions are far more important than they actually are. It seems like every department is stretched thin. We're all tired, but the work gets done. I am grateful for the opportunity to break into my industry, but I don’t think I’ll be here longer than a few years. I will get burned out.

Top Job Titles	Average Salary
Field technician 25 salaries reported	$31.61 per hour
Equipment technician 22 salaries reported	$34.93 per hour
Truck driver 3 salaries reported	$32.53 per hour
Data center technician 12 salaries reported	$25.50 per hour
Yard attendant 18 salaries reported	$21.15 per hour

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