safety officer

case manager

shift manager

housing specialist

employment specialist

Westhab, Inc

 I initially transferred from another site due to disorganization, which I understood since the program was new to that school. At my new site, I initially felt I was off to a great start and had high hopes for a better experience. However, early on, I began noticing red flags, and my time there as a youth counselor ultimately did not meet those expectations due to the issues that arose.
At the site I worked at, the program director would, at times, communicate with me in a manner that was disrespectful, unprofessional, or both, very concerning for someone in a leadership role. It didn’t happen every day, but when it did, it affected me. 
In one meeting, the program director communicated with me in a manner that felt disproportionate, threatening my job security in a way that was unnecessary and unsettling. It immediately impacted how secure I felt in the position and became a pivotal turning point for me. Shortly after, I attempted to address the tone and bluntness of that interaction, but the conversation had to be cut short. I followed up the next day, and shortly after sitting down and beginning to speak, I broke down in tears, I was genuinely hurt by how I had been spoken to. Staff are equals, not subordinates to be spoken down to or managed through intimidation.During that discussion, I was labeled “sensitive.” I was hoping for acknowledgement or a simple apology, none was given.
If you experience an issue at your site, do not expect HR to acknowledge it or provide support. Even after submitting a detailed complaint … crickets. 
Four hour, biweekly pay for this kind of treatment? Not worth it. Based on my experience, I’d advise proceeding with caution and seeking employment elsewhere.


A Typical Day at Work:
A typical day involved working directly with clients, helping them navigate housing, employment, and personal challenges. The work itself was meaningful, and I enjoyed interacting with people and supporting them through difficult transitions.

What I Believe I Learned:
I learned a lot about crisis management, patience, and advocacy. I gained experience working with vulnerable populations and developed stronger communication and problem-solving skills.

Management:
Unfortunately, my experience with management was disappointing. When a false accusation was made against me, I was suspended without proper investigation or support. The program director was unprofessional and dismissive, making the environment even more difficult. It felt like management prioritized covering themselves over understanding the situation or supporting their staff.

Workplace Culture:
The culture is stressful and unsupportive. There is a lack of communication, and frontline workers are often left to deal with complex issues without adequate resources or backup. Morale is low because staff don’t feel protected or appreciated.

The Hardest Part of the Job:
The hardest part was dealing with unfair treatment from both clients and management. It’s tough to do your job when you’re constantly worried about being blamed for things you didn’t do, and when leadership doesn’t advocate for their staff.

The Most Enjoyable Part of the Job:
Despite the challenges, the best part was being able to help clients make progress in their lives. Seeing someone move into stable housing or find a job made all the stress feel worth it—for a moment at least.


Since I had my F-89 I was hired as a Shift Supervisor.  The pay was good compared to what most security companies are willing to pay, but you will be supervising an unprofessional staff in a toxic work environment.  You can try to be professional all you want, you'll look like an oddball.  You get no support from upper management.  When you address the issues to upper management they just dismiss them and don't take what your saying serious.  Safety Security Officers were coming late everyday, call outs were frequent with no regard to other people's time.  The problematic employees don't get written up or held accountable for their poor work performance when brought to the attention of upper management.  Again, there is no real support system.  Gossip, bad attitudes, rude, disrespectful, inconsiderate, insubordinate, liars are the type of security staff you'll be working with if you apply here.  If you don't mind dealing with this kind of work environment and nonsense then apply, but if your a professional then don't put yourself through the heartache or headache.  Watch for the liars in your security staff and upper management.  Despicable place to work and that's mainly because of the people they employ.

Good relationships are built with other staff members; however, management is not receptive to new ideas if they're not coming from the management team. 

The working experience is quite rewarding when you see the final result of a client you've worked hard to develop throughout the time enrolled in program.

Management is not supportive; however, always say you can reach out to them if anything is needed. Supervisors are never willing to roll their sleeve and chime in where needed. Their best quality is giving directives and enforcement. 

The culture at Westhab was once enjoyable; however, is on the decline due to different management team members coming on board. In order to successfully provide public service in any organization where that is the primary focus, one must be committed to build and change people in order to secure desired outcomes. This may not always be possible if you have people with an apathetic approach on the leadership team.

A typical day involved managing a high caseload, completing documentation, and assisting clients with housing and benefits. I learned a lot about navigating systems, time management, and advocating for clients. The work itself is manageable once expectations are clear, and there is some room for growth. However, the workplace can feel disorganized at times due to limited support from upper management, inconsistent training, and communication gaps. The hardest part of the job is balancing responsibilities without always having clear guidance, while the most enjoyable part is helping clients secure housing and seeing their progress.

What is the best part of working at the company?
Best part would be the work hours 9-5, 8-4 or 10-6

What is the most stressful part about working at the company?
The job already comes with the stress that the clients might be rude to you but on top of that management has been extremely unreasonable and has been more stressful that the clients themselves. 

What is the work environment and culture like at the company?
Toxic as it can be!  Not because of the workers as I have worked by myself most of the time in this company but management specially my supervisor who doesn’t know a thing about the job but happened to be of a higher position than me is just the most toxic, micromanaging and unreasonable person I have ever worked with my entire life. 

What is a typical day like for you at the company?
9-5 of straight stress, annoyances, and historical laughing as a defense mechanism so that I don’t lost my composure and curse out my supervisor

Most of the focus was on Database Administration.  Setting up databases whether in Access, MRI, Skyline, or ADP.   Created reports from these databases as well.

The most interesting part was I was supervised by both the controller and the MIS director.  This alllowed me to cross-train between many facets of the company.  Not only was I involved in the computer aspects, I was the one who created for the auditors an electronic copy of the database for him to use in Obase.  I was involved in Month End Closing, Year End Closings and I was able to use my computer skills with accounting to rectify any mistakes in the system including but not limited to extraneous records, double postings, etc.

The people were very nice to work with.  Although management was good at thinking out future issues, they did not always act in a timely manner.

To potential hires sure you ask about the jobs location verses what you applied for. Write down your questions that pertain to your life style. Benefits, pay, overtime, health insurance, paid holidays. Make sure you’re prepared to travel far (if you do not drive).  Most of the locations are in Flushing or Corona Queens. Be prepare for a lot of overtime weather you want to do it or not. The job pays well. There’s a lot you can learn. Give yourself a year for experience then move on. Management/Supervisors work from ego, favoritism and less on business (bullying) Potentially running the company into the ground. People are literally quitting every week. No one to talk to about your concerns and be taken seriously. 
Because of poor professionalism. 

Westhab is not a place to work for if you're looking for advancement or for a chance of making a decent salary. The Managers are highly innapropriate and seriously need to attend seminars to learn more about management skills. Most act like they have never worked in a professional environment and tend to favor employees who are troublemakers who bully, discriminate and create a hostile work environment. Yet they keep these terrible employees and don't tell upper Management as they shove everything under a rug. They have a high turnover rate because of all the reasons listed above. Employees are grossly underpaid as it is sad when you have valuable people with experience,  Masters degrees etc. working second jobs just to keep their heads above water. I'm so glad I'm out of there!

Westhab is the largest nonprofit provider of affordable housing and supportive services in Westchester County, NY. since 1981, they have helped more than 5,000 homeless families and individuals move into their own apartments. They have developed nearly 700 units of quality, affordable housing representing a public and private investment of more than $60 million. Each year more than 1,200 homeless or at-risk youth participate in our youth programs, hundreds of families in underserved neighborhoods get help in their community, community centers, 250 people find new jobs through our employment programs and 850 households call our properties home.

Top Job Titles	Average Salary
Safety officer 249 salaries reported	$19.59 per hour
Case manager 101 salaries reported	$43,223 per year
Shift manager 94 salaries reported	$23.95 per hour
Housing specialist 43 salaries reported	$48,384 per year
Employment specialist 21 salaries reported	$44,881 per year

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