maintenance technician

service technician

leasing specialist

porter

maintenance manager

Westminster Management

Working for westminster was a blessing intially. I got an opportunity to work in a job that I had little experience in and gain some valuable skills. The company really trys to engage their employees and give them lots of perks like company events, and bonuses, and raises and other programs to help us. They have a great EAP program you get 3 sessions with a therapist per issue, so you essentially could see a therapist cost free for an unlimited amount of things. I recommend working here if you need experience, they will give you a shot. My manager was great best I ever had. She really cared about her employees and did try to work with them through difficulties. YMMV depending on the property you work at. Be careful with that little clause that says whatever other responsibilites management or is needed because they will take you for that ride. Job expectations were not clear and often I got penalized for things I didn't know with the explanation "it doesnt make sense to do it any other way". I always felt my job was in jeopardy and while they really do try to work with you, once you give an indication of not working out they will find any excuse to let you go. I got penalized for things I didnt do and when I exposed that actually i didnt do it they would gloss over the issue and focus on something else I did wrong. The hardest part of this job was communication. I usually had to send several emails to others to have them do something or give me an answer which honestly made my job difficult because often i needed answers that i couldnt give. My advice...document EVERYTHING...keep a log of every interaction you have with management or other co-workers that impedes your ability to do your job, you are likely to get blamed for things that were not your fault. Once again this is a great place to get some experience and some good resume builders but after that I'd move on.

What is the best part of working at the company?
The best part of working at the company is the opportunity to make a direct impact on residents’ lives while building strong relationships within the company. I’ve also appreciated the sense of teamwork and the ability to grow both personally and professionally through real-world challenges. It’s rewarding to see the positive results of hard work and to contribute to creating a place that residents can truly call home as well as working for a company that wants you to succeed and makes your feel like family.

What is the most stressful part about working at the company?
The most stressful part of working at the company is managing a high volume of responsibilities and unexpected issues while trying to meet both operational goals and resident expectations. Balancing daily tasks, urgent situations, and communication can be challenging at times, especially when resources are limited. However, it has also helped me develop strong problem-solving and time management skills.

What is the work environment and culture like at the company?
The work environment is fast-paced and often requires the ability to adapt quickly to changing situations. There is a strong focus on meeting operational goals and providing quality service to residents. The culture encourages teamwork and problem-solving, as employees frequently rely on one another to manage daily challenges. While it can be demanding at times, it also provides opportunities to grow, take on responsibility, and develop valuable skills.

What is the best part of working at the company?
After my first 30 days with Westminster, I can honestly say it has been a great experience so far. From day one, I’ve felt genuinely supported by both my team and leadership. My Regional Manager, Jen, has been amazing. She is approachable, knowledgeable, and truly invested in setting the team up for success.

One thing that has really stood out to me is the company’s mindset of working smarter, not harder. Coming from other management companies, I didn’t realize how many processes I had been doing the hard way for years. Westminster has shown me there are more efficient, organized, and supportive ways to operate while still delivering a great resident experience.

The culture has been welcoming, collaborative, and focused on continuous improvement. I’m excited to continue growing with the company and look forward to what’s ahead.

What is the most stressful part about working at the company?
Working through a VRF issue that we are currently experiencing. 

What is the work environment and culture like at the company?
The culture has been welcoming, collaborative, and focused on continuous improvement. I’m excited to continue growing with the company and look forward to what’s ahead.

Working for Westminster Management has been an incredibly positive and rewarding experience. The work environment at Stone Loch Apartments is supportive, professional, and team-driven. I genuinely enjoy coming to work each day knowing I’m surrounded by a management team that values hard work, communication, and growth.

I especially want to recognize our Regional Manager, Sandi Soto. She truly goes above and beyond for her teams. Her leadership, dedication, and willingness to help set the standard for excellence. Sandi is always available to provide guidance, share her knowledge, and ensure that everyone feels supported and appreciated. Her passion for what she does reflects in the success of each property she oversees.

Westminster Management is a company that genuinely invests in its people. It’s rare to find a workplace where employees feel valued and motivated, but here, that’s the norm. The culture promotes collaboration, accountability, and respect. I’m proud to be part of a company that not only focuses on delivering quality service to residents but also on creating a positive and uplifting environment for its employees.

The management is terrible - rules and policies seem to matter only when it suits their needs, and fictional rules and policies get cited when you request something they don’t like. They target people they don’t like and save the people they do, no matter what those persons do right or wrong. 

There is little company culture and they do nothing to nurture team bonding or team building. It is every person for themself. But the little culture that does exist is cliquish. 

PTO is handled horribly. And there is no support for people with chronic illness or hidden disability. I was out for two weeks because of a flare in my chronic illness, and then a few weeks later I was out for 2 days with a cold: I got a verbal warning/reprimand about my attendance. I was reprimanded for being sick. 

They do not care about your life outside of work: in their eyes, your life should be your work there. 

I cannot stress enough how miserable it is to work there. Do NOT work for Westminster. It is toxic and soul-crushing. Steer clear. 


Each morning after reviewing each of the properties in my portfolio, I would reach out to each of my property managers regarding occupancy, specials, goals, and daily operations such as budget control and capital projects.  I would review on a daily basis each budget variance for the properties, review incoming bills. and service contracts if needed.  At each property I would help train and coach the leasing floor and handle any complaints or resident issues that sought my attention.  The hardest part of my job was finding a balance between qualifying requirements and continuous evictions at a particlar site due to the area and market it was in.  I truly enjoyed each employee and teaching them to go above and beyond their job for potential advancement.  I try and make it a point to learn something new everyday whether it be business or about an employee of mine.

Outstanding place to work that encourages work life balance. Family oriented culture where ideas are encouraged, and all team members roll up their sleeves to get the job done. Total team effort through all departments. Friendly atmosphere from the top down and the bottom up. Intelligent and driven team members that push you to be better.  

Wonderful PTO/Holiday policy, great benefits with options to choose from that best suite your needs. 401k match. Ample opportunities for training, development, and growth. Fun company events throughout the year. 

Every day is different which makes it interesting and a good challenge. 

Company is expanding and growing rapidly with plenty of wonderful opportunities to learn, grow, and advance. 

I have the pleasure of working at Westminster, and I can confidently say that they offer exceptional customer service. Their team goes above and beyond to ensure tenants’, residents, customers, needs are met with professionalism, efficiency, and genuine care. As an employee, I’ve experienced tremendous support, with a work environment that fosters growth, collaboration, and work-life balance. Management is approachable, and they consistently invest in their employees' development and well-being. Overall, it's a company that truly values both its customers and its employees, and I'm proud to be a part of it

Always ran out of needed supplies, charge extremely high rent but weren’t able to provide luxury tours due to lack of needed things, touring is embarrassing because breezeways dirty, we run out of water, office always has over flowing trash because team work does not happen, tour path always dirty, pool looks bad, paint chipping everywhere, cleaners don’t do a good job and no members of management walk their work to correct. If you care, then get ready to do everything because other people don’t pull their weight and don’t get reprimanded for it. So you either do your work plus others or watch the property fail. 

I’ve worked at Westminster Management since 2020, and my experience has been overwhelmingly positive. Everyone I’ve interacted with, whether it’s executives, managers, accounting, procurement, or building staff, has been kind and respectful. Upon being hired, I received extensive training on all relevant systems and have continually been offered refresher courses to stay current. Not every day has been easy, but the teams I’ve worked with are always willing to work hard, and everyone is up to the challenge. I’ve never been denied PTO or given a hard time for doctor’s appointments. As an employee, these are qualities I truly value in a workplace.

Top Job Titles	Average Salary
Maintenance technician 31 salaries reported	$24.39 per hour
Service technician 39 salaries reported	$23.21 per hour
Leasing specialist 23 salaries reported	$21.44 per hour
Porter 4 salaries reported	$18.82 per hour
Maintenance manager 12 salaries reported	$25.33 per hour

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