repair technician

scheduler

dispatcher

call center representative

tire technician

WheelsOnsite USA Inc

Work-life balance
Work-life balance at WheelsOnsite USA Inc is pretty poor. You are paid by the job not by the hour. A good portion of your day you are doing tasks that you aren’t compensated for. Long drives, delays at accounts, fixing broken equipment, training, etc. you run into daily that costs you money in missed jobs and long days. On slow days you are expected to go find more work until all of your accounts are closed for the day. So the company expects you to be doing something for them constantly from 7AM - 5 or 6 PM but they don’t pay for most of that time.

Pay & benefits
My pay and benefits at WheelsOnsite USA Inc isn’t that good for the amount of hours you work. Only get 1 week vacation, no paid holidays or sick time. You do get a company van but it can only be used for work.

Job security and advancement
In terms of job security at WheelsOnsite USA Inc, I think its pretty secure as far as they won’t lay you off if your market is slow. It doesn’t really cost them much if there is a slowdown in your area they aren’t paying you unless your bringing in money. They don’t fire under performing employees they just put more pressure on them until they eventually get fed up and quit.

Management
In general, managers at WheelsOnsite USA Inc they leave you alone for the most part. All they really care about is how many jobs you do and if you are finding new accounts for them.

Culture
Collaboration with my colleagues at WheelsOnsite USA Inc is pretty minimal. You are working by yourself.  If you run into a problem most of the time you just have to figure it out yourself. Management is slow to get back to you if they respond at all.

Overall
My experience working at WheelsOnsite USA Inc is its just ok. Its nice that you aren’t micromanaged, but there are a lot of daily frustrations, bad scheduling, difficult customers, you are working outside 95% of the time year round.

The best part of working for WheelsOnsite is the amount of individual responsibility taken by each employee. The opportunity in personal initiative and leadership within my role have pushed me to accomplish goals and achieve growth, inside and outside my career. The hardest part of the job would be the self discipline required to complete each repair to the highest standard of quality. Four words that describe our unique culture are respect, communication, caring and grit. We treat colleagues the way we want to be treated ourselves. We talk, text, email, face time,hang out, and group me. We have conference calls, google forms and we channel information efficiently. We are a team and we have each others backs by listening. We do whatever it takes to get the job done.Management is A Class. I am proud and thank the sky to have been mentored by the owners for almost a decade. It starts all the way at the top , growing our people, the brand and the product. I have learned patience and balance.

When interviewing for the job, it was made to seem like your pay was entirely dictated by your work ethic. This is completely false, it’s based on how efficient scheduling is, whether the vehicle is available to be worked on, and then how much damage is actually done to the wheel. All of these factors taken into account, your pay varies greatly from week to week. Although the company has insurance for mistakes/accidents,  you’re given few chances. 

I repaired over 1000 wheels, had less then 20 needing to be redone due to my own mistakes and because I made one mistake/accident, they reduced my pay for 3 months. 

I took pride in my work, in meeting and growing relationships and my career was ended due to minimal mistakes.

Im a newer employee. This is my first month (after training
) and I can say that this company is great. They are very supportive, flexible, and trusting of you. they instantly trust you with their vehicle and provide for everything you need. Im already doing 4 wheels a day, hoping to do 5 when the spring season comes. This is a great job that will compensate you well enough to feel comfortable. 
The work is confusing at first but after some time, it becomes easier and you really get the feel for it. Overall, happy I chose this job over others. hopefully ill be here for some time!

One of the best parts of working at WheelsOnsite is you feel supported from Supervisors to co-workers all the way to the Owners of the Company. Each person who works here has worth and is an important part of this amazing company. The culture is one that is thriving to always be the best in the field. The Owners, Supervisors and Manages take pride in what we do, educate employees and they always treat people fairly. I would highly recommend our company to anyone who works hard, wants a great quality of life and be a part of a superior company.

The owners, and team are super cool...I mean like they always help out.
I realized you need to put the effort into your schedule to get the most out of your day for both pay and enjoyment.  I was paid a floor of 3 jobs a day, if I did 3 or not.  But after my 1st month, I was averaging more than 4 jobs a day, so money was good.

The hours were easy...I left my house at 7:30 each day, and most of the time I was home by 5

After training, you will be scheduled to go to different shops during the day. Set up equipment and get to work. Utilize sanders and paints on each wheel. Finish the day feeling a sense of accomplishment. I learned a lot about painting and sanding. Management was beyond helpful even after training, I was always able to contact them when I needed to. Hardest part of the job was the long hours. Most enjoyable part was seeing the before and after pictures. 

Was with WheelsOnsite for a little more than 4 years.  After training, I was able to do about 4 wheels a day.  Then after about 4 month, I was able to do 5+ wheels a day.  When I was doing 5 wheels a day my pay was over $1000 a week.

I had to leave because my family was moving, but I learned a lot.

The customers were cool for the most part and my senior tech always helped with any question I had with work or even other stuff

Working for Wheelsonsite is really what you make it. Being a commissioned employee you will have the opportunity to set a pace for your day in order to maximize personal productivity.  Good management team and structure provide excellent opportunities to gain knowledge and grow as an individual and as a team.  This job will encourage you to effectively manage your time and develop customer service skills that can be applied to many fields.

You work 10+ hours a day for a flat rate plus commission (if you even have time for extra). Theres rarely enough time to complete your schedule with 1-2 hour drives between jobs most days, which means you never earn more than the bare minimum. No bonuses, raises, or other incentive to stay on long term. Co workers and bosses are respectful. Time off for serious medical issues is somehow always a problem though.

Top Job Titles	Average Salary
Repair technician 101 salaries reported	$49,703 per year
Scheduler 8 salaries reported	$18.50 per hour
Dispatcher 4 salaries reported	$19.00 per hour
Call center representative 1 salary reported	$16.50 per hour
Tire technician 3 salaries reported	$20.00 per hour

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