pest control technician

commissioner

sales representative

direct sales representative

entry level sales representative

White Knight Pest Control

I have been with White Knight Pest Control for going on 8 years now and worked within multiple facets of the job (sales, technician, operations and management), working with various managers and other representatives within the company. 
Pest control is a seasonal field and so the summers can get really busy, which creates a greater opportunity I think to make more money. 
I appreciate that the company is honest and fair to their employees and workers, upfront about expectations and pay, and literally everyone has the opportunity to step up and work their way up because it is still a growing company! 
Now, as does any good job, it does require hard work and real effort to acquire more pay and promotions. If a person wants to get paid more and gain more titles and responsibilities they simply have to put in the work enough to achieve those things. The beauty is those options are clearly defined and reachable, and if a position isn't yet available it can still be made (we recently opened both AZ and OK) for new workers, technicians and management! 

If you don't want to work hard to be part of a positive and growing team and help provide the best home pest protection and customer service to our clients, then maybe this job isn't for you. But, if those things do sound great to you and you want to make a positive difference in the communities where we work this is the best place for you! 

To finish on an even more positive note. I love this company, and especially all those I work with on a regular basis. 
Since moving to Texas those with White Knight Pest Control have become my family, have supported me and others through hard times, and most importantly White Knight helps me provide for my family and have much more time with my kids, when the seasons aren't super busy, than I would working most other jobs. This company is very family oriented. 

Pest control has its seasons.  Its very busy in the summer, but calms down in the cold months.  Having said this, it has its ups and downs, but what company doesn't?  Will there be stress?  of course.  But its also very rewarding to help people.  Theres also down time, but we still stay productive.  Those who are hard workers and show up to work and have good attitudes will grow with the company, and those who don't have these qualities won't.  I guess that's applicable to life in general.  My opinion is that those who complain are the ones who lack these qualities and want hand outs.  If this is you, White Knight is not the place to work. 
 I will say, despite the very busy summer months, its a fun working environment thats fast paced and most importantly recession proof.  Your job is very secure here.  How the company handled Covid 19 is proof.  Office employees were allowed to work from hom e, technicians are still providing services, raises were still provided company wide even without the government PPP stimulus, and the company is still growing in the midst of the virus and its impact on the economy.  While other companies around town are falling apart, White Knight is still standing strong.  One of the greatest bonuses is that White Knight treats employees like family which makes it a very family oriented company.  I appreciate that. 
 They have end of the summer events to celebrate and end of the year Christmas Party and company wide round table meeting which makes it very fun and engaging.  Managers work very well together.  Not saying there aren't any disagreements and butting heads, but at the end of it all, everyone comes together to make things happen which is what allows the company to thrive.  I love it here.  Best place I've worked.

The quick: You're closest help is 2.5 hours away. Be ready for routes that make no sense with time frames that are not possible to achieve. Equipment that is second hand and it's a coin toss if it's going to work right at any given time. Be prepared to download 5 different apps to your personal phone, one that's always on when you're driving, even in your personal vehicle.

This has been the worst work experiance I've ever been a part of.  I was hired on as a second tech in a location that they had just expanded into(been here for about 8 months). Was told in my initial interview that work was Monday-Friday with some Saturdays. Was told Saturdays rotate and are typically short days. On the day I showed up to sign paperwork, I was told I didn't have a choice, Saturdays were mandatory for ME because, the field manager didn't work Saturdays. Was told that in a few months we'd hire a couple of more guys for sales season and then I could be off on Saturdays.

After 2 months my field manager left and I wasn't informed until i showed up for a meeting and he wasn't there. Instead of replacing the field manager, they left me with only 2 months with the company, to cover the entire region. When asked when the new field manager would be starting in the area, I was told "No one is coming, it's just you."

There's no communication between routing, sales, or management. You'll start with a 13-16 stop day already planned by routing, but the sales "team" will add more(anywhere from 4-8), normally no where near where you're working. And you have no choice but to pick up those sold services regardless of what your workload already was or where you're at, and often for less money than what you would have gotten for stops that you will have to skip. 

A typical day at work is a fast paced one. You have specific daily duties that have a time deadline, phones ring and you have to answer them, and you have to think quickly on your feet. This is a place where you are required to work and to do it well. Because of this job, I have learned how to better manage my time, how to resolve customer concerns, be more personable with others, create better relationships, listen, and be creative with solutions I offer. The management is very encouraging and supportive. If you do something wrong, they will walk you through it and help you fix the situation. It is a family oriented company that focuses on family values and I feel that the culture definitely captures that. The most difficult part of the job is during summer months when pests become more active and our customers see it. The phones begin ringing and sometimes you will find yourself working on three or more accounts at once. The most enjoyable part about being part of this team is feeling like I made a difference for someone else's life at the end of the day. I feel that what I did mattered and it gives me encouragement and motivation to try even harder the next day to do something more.

As a start tech you will work 10hrs a day 6 days a week. No PTO. Percentage of a commission based pay results in techs performing quantity OVER quality. All technicians DO NOT receive any sort of pay for RESERVICES performed. This causes low pay rate as you will have an average of 3 reservices a day (YOU WILL WORK FOR FREE AN AVG OF 1hr per DAY). You will make no more than 800$ for working 55-65hrs a week. You do not get a company phone to make your required phone calls. You do not learn the prices of the different services before hand. Management and co worker techs are awesome but the percentage commission pay out must be adjusted. There is a reason for the very High turn over rate. 2nd week on the job as I was filling up the gas in the work truck at a gas station a random guy asked how I liked the company, he then told me he used to work with WK and they will over work you and under pay you. I didn’t pay no mind to him, until I received my next few checks. He was right.
Place is a good place to work if you have your termite license and have been in the industry for at least 3 years To earn the listed pay amount on the job posting. Attention start techs you WILL need to have a 2nd job or 2nd source of income.

Each day you are required to knock doors for 6 hours. I learned communication skills as well as selling techniques. Management was great and they took time out of their day to do role plays over the phone to help you improve on anything you might be struggling with. Management also had a training meeting planned for each day before going out to knock doors. It was a time to motivate us as well as teach us new skills such as overcoming objections or asking questions. We learned accurate information about our competitors so that we were prepared and ready to sell our product more effectively. The hardest part of the job was rejection but you learn to not dwell on the past. Moving forward and staying positive is key. The most enjoyable part of the job was the Balanced Rep Program that is an optional program you can participate in. I participated in the program and learned to organize my time and also set priorities. You are required to set goals physically, spiritually, intellectually and also financially. I learned to mange my time and I was helped in developing proper habits to accelerate my success. To this day I continue living accordingly to those habits that I set for myself.

Probably the worst quality in the industry. As a tech, I was rushed to get into a truck more than I was given time to properly train. Also sent at least an hour away every day due to their inability to keep accounts in areas other companies service in. They teach incorrect usage of chemicals (i.e cimexa for scorpions “all the time in TX” and wasps, which it is not labeled to work against) and over-dilution of demand in the backpack (the ratio is supposed to be 1ml:1gal, they do .08:4gal) which leads to the effectiveness of treatment being null. Lots of reparation from sales rep giving high expectations or signing people on that don’t realize it’s a year-long agreement. Most of the job is explaining how sales messed up and trying to make up for it. Everything is expected to be on your personal device and the only truck maintenance stressed is oil changes while all of their trucks have cracked windshields and alignment issues. The commissions system is unfair, the only option to get a bigger percentage is having to attend pointless meetings that go over the same information more often than not. 

White Knight has not only a Mission Statement but also a Coat of Arms.  It is my experience that not only are these on the wall in each office;; but we actually talk about them in management and staff meetings.  I condsider these to be promises not only to our customers and to the company but to every WK employee!  Quarterly reviews are given and each employee has the ability to earn a pay increase EVERY 3 months!
Honesty, integrity, teamwork and committment are the 4 cornerstones at WK.  We strive to do what we say we are going to do, provide our employees with support and tools they need so they don't feel like they are floundering on their own, and we are committed; committed to so many things not least of which is doing what we can as management to help our employees succeed.  I have been with WK for 6 years and I get to witness examples EVERY DAY of how honesy, integrity, teamwork and committment are reflected throughout the company.

Absolutely no management! No chance in advancement or raises unless you spray a customer from head to toe with product, or let a bigger up hear you say “this job is nothing, monkeys could do it.” Then you a big fancy desk and a phone that never gets touched! The friendship between techs, customers, and the ladies behind the curtains is what made it easy to go to work! The real victims are the clients, we where told by “Upper Management” White Knight is a “Beast”, the customers are the fuel so get out there and feed the “Beast.” No training on sales “advancement” yet alone giving the techs general knowledge on what could be sold. You should bring up White Knight on YouTube and hear from the owner, the meaning of the White Knight name. You’ll be blown away just as we were when we watched it! You can sell it to the customers all day, but can’t sell it if the knowledge is there. Have a Great Dat!

I currently work for White Knight Pest Control , I work in the office as a Lead/ CSR. I have never had issues requesting PTO, vacation or sick days  in advanced notice or even short notice. Management works their very best to work with your personal life and the unexpected life issues when needing time off. The hours of your work schedule do range depending on the season we are in. During the summer your work schedule gets longer by 1 hour a day due to very high call volume and work to be done however, you are compensated for that by only working 4 days a week.  During the Winter hours are very basic 8-5 as any job would be. You get a 1 hour lunch break daily. I absolutely love working here , and I adore all of the office staff I work with. By far my favorite job I have ever had. 

Top Job Titles	Average Salary
Pest control technician 16 salaries reported	$132,651 per year
Commissioner 6 salaries reported	$39,000 per month
Sales representative 5 salaries reported	$116,952 per year
Direct sales representative 7 salaries reported	$13,214 per month
Entry level sales representative 9 salaries reported	$91,291 per year

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