nursing assistant

licensed practical nurse

dietary aide

nursing supervisor

dietary cook

White Oak Management, Inc.

A current employee with high expectation when it comes to caring for the residents I am responsible for. A lot of new hirees are not told the truth when it comes to case load and they leave. Most CNAs are helpful but all have seem to be tired mentally, physically and psychologically! New management but no new changes toward the staff who work tedious hours with huge amts of responsibility. Seeing a lot of staff sitting and playing on their phones, nurses are mean to certain CNAs, unfair with giving of task and refuse to help certain CNAs. The atmosphere has changed so much compared to how it once was three years ago. Full timers are getting scarce and the part timers are just doing enough to get by because they can. No respect to those with seniority or experience. Management could be better toward those who have been there for them. Two or one person (CNAs) on each floor at night -- the morale is getting lower and lower, and no one cares enough to allow those who wish to work, to work. Have been told they were not needed. So untrue! Working short is the agenda of the day. Good luck if you choose to work here! It's not the staff that causes the problems when you have an insufficient AMT. State turns a deaf ear....concerning staffing. No help!

I was hired as 2nd shift supervisor. I enjoyed my job and worked very hard to do a good job. I enjoyed most of the staff that I worked with. When I was diagnosed with cancer after 2 months on the job (totally unexpected and shocking to me), they decided they could not cover me two evenings per week for me to receive chemotherapy for a short time. The reason being that it was too expensive to cover me two evenings a week and pay overtime. Now they are having to cover me five evenings a week and pay more overtime. I was offered a position as PRN medication nurse (which is usually an LPN position). I have 40 years of RN experience and they knew that I would not be able to be a medication nurse while on chemo because the medication nurses rarely get the opportunity to sit down or take a short break which I could do as supervisor. As the supervisor I often had to sit at the computer and complete admission information as well as chart on various patients. They also knew that my chemo would only be temporary and I would be back full time afterwards. White Oak does not care about their employees at all and has no compassion. Their only concern is the bottom line.

I worked at White Oak Estates for nearly 10 years. I really enjoyed the insurance and the PTO. I loved the residents that I cared for. Overall it was a great place to work but not nearly enough money for a fulltime job. Maybe a part time? You worked holidays with no holiday pay, ugh! You worked in any kind of weather. Your daily job duties for everyone was to help in the kitchen such as serving food, helping assist residents with daily living, shower, clean rooms, give meds, play bingo, take residents out to eat, etc. You also help prep food and assist with activities as well. I must say you get to know the residents fairly well. Sometimes your job duties also include taking residents on doctors appointment. While I was there the management staff was pretty fair for the most part. I just couldn't afford to make it off of that little pay. The hardest part of the job was accepting the pay and working holidays and every other weekend. The most enjoyable part of the job was getting to know the residents and having activity time with them, making sure they were well taken care of.

Was hired for weekends only, told them I couldn’t work during the week due to another job and the scheduler would continue to put me on during the week and I had to find my own coverage for that shift if I couldn’t work it! The charting system is terrible and they set their nurses up for failure with it, there is no lead way with medication and the Drs are awful patients don’t get pain medication prescribed but for a short period and usually only every 6-12 hours, you are constantly having to give extra Tylenol or anything else that will relieve some pain. Extremely understaffed in all areas. Not very friendly management, it’s who you know and suck up to, the scheduler is HR daughter and puts people on the schedule when they aren’t suppose to be so it looks like she has gotten coverage then people get wrote up for not showing up for a shift when they were added with no knowledge!  They facility is still nasty and bugs everywhere even after the remodel and roof has been leaking since I started as a CNA in 2010 up until last summer as a Nurse. Needs complete new management and workers! The ones who have been there for a long time will not help you and set you up for failure!  This is White Oak Shelby

A typical day at work includes deciding how many CNAs are needed for the shift and where I need to send them as related to the number we have.  I supervise the overall running of the facility on my shift and handle any problems that may arise.  I am ultimately responsible for each resident and must make sure they are treated the way they should be.  I also do a lot of computer work such as care reviews,  physician orders, and chart reviews.  I have learned a lot of management skills and how important it is to treat each resident with respect.  The work culture is very stressful in that staffing is always an issue.  We have problems keeping nursing staff and CNA staff.  This makes it hard to assure proper resident care.  The hardest part of the job is determining schedules and dealing with the unsatifaction of staff when they don't like their assignments.  I absolutely love caring for these elderly residents and being able to get a smile out of them.  It gives me deep satisfaction to know I have brightened their day.

I worked at White Oak of Waxhaw for 7 years as a Certified Nursing Assistant. This was my first job in the medical field. The patient to NA ratio was 9:1 which is pretty good for a skilled nursing home. As time went of I didn’t receive enough of a pay increase to keep up with the new hires.., so that means my loyalty meant nothing to them. I gave management a few different opportunities to increase my pay or I would have to leave. So I found a better offer else we’re, but as new CNA this place taught me so many things… I cared for some amazing people and also worked for so many incredible people. Some of which are still there. 
I still believe that White Oak of Waxhaw is still a really great place to send family and friends that new help. They are clean and beautiful ever room has a large window looking out at the grounds. Lots of beautiful cherry blossom trees! I hope this reviews helps anyone looking for a job here.  

What is the best part of working at the company?
Friendliness of staff.   Helpfulness of others when needed.   Being family owned helps communications with corporate staff.  

What is the most stressful part about working at the company?
Unfortunately, because of Covid,  staff is not a available as it once was, so shifts often run short.

What is the work environment and culture like at the company?
Again, due to being short staffed many positions are combined with others and nursing is usually short.  This makes it difficult to spend as much time as one would like with the residents on an individual basis.  The staff who have been there for a number of years are really helpful and supportive of new hires.

What is a typical day like for you at the company?
Extremely busy.  Always trying to juggle what has to be done on a daily basis with requests from staff for things that have to be taken care of ASAP.

I worked the morning shift from 7am to 3pm. I would bathe, groom and dress residents. Performing activities of daily living. I would prepare them for breakfast, making sure they had their dentures clean and in place and sitting in an upright position. I delivered qualified residents to the dinning room for meals. I made residents beds with hospital corners, and made sure they were clean and dry at the end of my shift. I recorded vitals and intake and output on a kiosk. I learned how to work with other CNA's through our shift making it easier on everyone. The management was very professional yet made me feel like a part of the team. The hardest part of my job was time management. I had to learn how to prioritize my time. The most enjoyable part of my job was interacting with my residence. I loved to see my residence happy and laughing, feeling safe and secure under my care.

I have been a CNA at white oak for a little over a year now. When you first start working, everyone seems very nice and for the most part easy to get along with. After just a few months, everyone’s true colors start to show, including those in management. I had two family members pass away recently and the first time I tried to call out so I could be with my family when he passed but was told I had to come in because they were short staffed (which was not the case, they just didn’t want to find someone to cover). When my other grandfather passed and I had to call out, the supervisor was understanding and supportive, but the DON was not. I got a call from the DON after I had called out and was asked if this was the same grandfather that had been taken off of life support a few months ago. Management and some nurses okah favorites and make it very obvious. Upper management does not care about you or your well being. White Oak does not care about you so don’t let them fool you.

I had worked the night shift so I will decribe a typical night at White Oak Manor. When you go on your shift which is about 10:45 you get an assignment as to where you will work but all 3 aides worked together on rounds but your assignment intially is your responsibility. The cna will tell you primarilly what is going on with your particular asssignment. Then after about 12 o clock we start our rounds on every patient on our assignment. We do rounds every 2 hours reporting anything that is unusual. At about 6 o clock in the morning we start to get patients up for breakfast which every cna gets up about 3 patients a piece. By the time the assigned patients get up and we have completed our rounds on all the patients it is about time to report off to the lst shift and get ready to leave for the day and be back that night. Working at White Oak Manor was a good job and I would have liked to have stayed there but at that time I needed to work a little closer to home.

Top Job Titles	Average Salary
Nursing assistant 123 salaries reported	$20.71 per hour
Licensed practical nurse 134 salaries reported	$33.44 per hour
Dietary aide 34 salaries reported	$15.15 per hour
Nursing supervisor 67 salaries reported	$37.18 per hour
Dietary cook 27 salaries reported	$16.39 per hour

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