human resources assistant

Wiese USA, Inc.

Place says it is family oriented. But will turn around and send you out of town for weeks when you’re having trouble at home. And threaten you with your job over it. Forced into other positions you’re not interested in. No clear sense of what’s going on. One random day there will be a dozen things to do. And they won’t hire anyone. So all of it falls on one person. No time for personal life. Days can be 14 hours or more. If you have plans for “after work”. You better make sure your work for the day doesn’t conflict with it. Or you’re going to have a problem. No accountability from on the controlling side of things. They push everything that goes wrong on the people below. You’re spied on constantly. Better keep a detailed record of where you are and why you’re there. And don’t stand around in their facilities because they’re watching and documenting you. This isn’t just turning wrenches. You’re expected to make your own schedule. Contact customers. Keep your own service vehicle stocked. Bill your own parts. Create and close your jobs. This is the most falsely communicated job I’ve ever had. Won’t move technicians up because it’s so short handed. Will literally find flaws in your performance just to keep you as a tech. It sounded to good to be true. That’s because it was. 

What is the best part of working at the company?
Schedule your own day, company vehicle, profit sharing

What is the most stressful part about working at the company?
The new Lack of communication from the techs point of view from corporate and upper management. Mr. Wiese has seemed to let his upper management forget about the small businesses that helped build his company to what it is. Micro managing has become a huge issue. This is due to not addressing new techs that are under qualified due to the buddy system of hiring. In house techs are being overlooked for advancement and the positions are hired outside of Wiese. At my location and a few others the techs are tired of the new atmosphere. It's not the Wiese way. 

What is the work environment and culture like at the company?
2 years ago it was great. It could be worse. The techs are just becoming irritated at the lack of respect and communication from upper management.  Customers are getting irritated and in return it makes things difficult on the techs. Definitely not the Wiese way anymore 

What is a typical day like for you at the company?
Drive to customers location and repair forklifts and equipment to keep their business running.

During my tenure with Wiese, the most concerning issue was the workload and management. During onboarding, it is praised that Wiese is a family-oriented company, work/life balance, field support, etc. That simply do not hold true to reality. I feel this may be true for corporate employees but not for the techs in the field doing the work. Hard work is rewarded by an excess work load, and taking on other techs' mistakes. 

Management does not care about employee retention. Watched numerous 15-20+ year experienced techs walk out the door before I followed suit and found something better. If the company continues to follow trend, pretty soon there will be minimal knowledge to be shared with new techs. Covid is no longer an excuse. If you can't hold on to competent employees that care about their career and are knowledgeable, always willing to help out and share knowledge with newer techs, what does that say about you as a company?

What is the best part of working at the company?
The atmosphere and attitude of the employees all the way up to owner. Great folks.

What is the most stressful part about working at the company?
It's tough work but they take care of you

What is the work environment and culture like at the company?
They have a very positive culture and brings out the best in people.

What is a typical day like for you at the company?
Typically you work on heavy equipment

Promises of advancement that aren’t true. Sometimes for work you’ll be out of town for weeks at a time. Their rail car mover technician position is NOT just rail car movers! You’ll be working on industrial sized fork lifts, container lifts, man lifts, and doing full from the ground up REBUILDS on equipment. All of this with ZERO training! This is a very heavy job! And the management has zero regard for its employees issues! They seem great at first. But are lying straight to your face! DONT TRUST THEM. 

Feel like family and honor God, but don’t ask for market value pay. Heavy workload and lack of experience as a whole branch. Communication is severely lacking and broken between management and team members. 

The culture is very positive.  The owner of the company takes care of his employees and generally cares about each one of us.  No matter how big the company gets. 

You will spend every day all day scraping and fighting just to make your 40 hours on paper. Despite the fact that you've been at it for 50 plus hours!

Lack of management support
Very stressful with poor work life balance
Poor pay with expected overtime
Quick burn out with constant call outs leading to being held over your shift end tier. Constant problem 


Wiese is set on a foundation of God and Family. With those fundamental pieces, the culture is contagious in growth and eliminates "the other foot dropping" mentality. Great company at every level. 

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