territory representative

truck driver

inside sales representative

yard worker

sales representative

WillScot

In the beginning of employment, I felt welcomed and as if I belonged. That changed rapidly after an increase in production. Management became short tempered and soon I wasn’t enjoying the the position anymore. I quickly moved into a different role and it seemed to be turning around until a rise in temper flared again from an increase in supply and demand. Of course these are considered stressful times but from a management role it is imperative that all aspects of that position are maintained and balanced. Poor communication from delegation to common courtesy and derogatory statements became a concern and was childish, confusing and displayed with frustration and as a result, took shape of an inheritance of acceptable behavior. This created tension in the workplace among superiors and subordinates  ultimately violating safety and cardinal rules. This went unnoticed by management. It created a wedge between management and employees but was concealed by subordinates.  After a location change, excitement was back among everyone to include superiors. Then management became more demanding in all aspects of the job and rightfully so due to a new work facility and soon after, the pandemic. That was the first time I had witnessed a unity in the entire facility and it felt like the beginning of employment again. Then an increase in supply and demand struck again and rising tempers returned only this time management had taken on a bigger role in management due to the previous events and new location. I among others then felt rushed, stressed and fatigued which once again felt that the facility was violating safety and cardinal rules. I can say that,  I appreciated these experiences and learned from them but at the same time, it all should have been addressed at the time of each occurrence accordingly but seemed to go unnoticed again repeating concealed turmoil. So through these experiences and sharing my own opinion of the “rollercoaster” I have endured both mentally and physically, I am only 1 person and am not encouraging in any way shape or form to apply or not. But I do believe that better choices and decisions are made with the most information at hand. 
Thanks for reading and best of luck!

As a driver we have the toughest job by far. We are out there by ourselves. If the trailer blows a tire we have to change it. Imagine being on the shoulder of the interstate trying to change a tire and trucks as well as cars are flying by you causing the trailer to rock. You are getting to customers and having to set these trailers which range in size from 8x20 to 12x56 by yourself. A lot of these customers don't even know we are coming the particular day we go. You are ALWAYS being threatened of losing your job,management or anyone in the office have not one clue as to what the drivers go through on a daily basis nor do they care. Dispatch tries to schedule you to do 2-3 jobs a day meaning if you come in for 6am and you may be out til 9-10 pm and have to turn right back around and be there for 6am the next day while they are home with their families. They expect you to work all day and night yet when they leave for the day they turn their phones off so if you have an emergency you are on your own. Manager tries to talk to you as if you are stupid. the pay is a slap in the face for the work we do and little do they know of the 5 drivers that are there 4 of them are looking for another job. Their sales reps seem to have this take it or leave it attitude with the customers so by us being the only face of the company the customer sees they tend to take their anger and frustrations out on us. A lot of trailers are sent out raggedy,dirty or smelly. This company is like an abusive spouse,they'll sell you a fake dream but once they get you they dog you out. Management don't care about you,your family or your life all they are concerned about are those trailers and getting their numbers up. PERIOD!

When I first started at Scotsman the culture was pretty good. But after a month everything went through the roof. When i was hired the person that hired me ended up being hospitalized due to stress caused at work the day after i was hired. Which caused some paperwork to not get filed (Meaning that i did not get health insurance) and when i went to the manager about it i was basically told that i was out of luck until re-enrollment the next year. 

Management pushed productivity over safety, required us to work at least 6 days a week and 12 to 14 hours a day. The tools and equipment were old, broken and out of date. Eventually they hired temps to try to help with the work load but they consistently ignored safety procedures which endangered my and other co-workers lives (Things like cutting LOTO locks). When i brought this to the managers attention the first time i was told they would look into it but nothing was done. When i brought it to them the second time i was told to stop lying and just do my job. Soon there after i was laid off. 

I will say this though, most of the techs that i worked with on a daily basis were awesome. They were super knowledgeable and did their best to do anything they could to make surviving that horrible job bearable.

Willscot provides a barely adequate product for the highest price in the business.  This is not a business model that will work for long.  Everyday starts with a 30 minute Safety/Production Meeting.  Some safety programs are backward or out of date.  Regional Vice Presidents are very impersonal and rule their territory with an ever-changing iron fist.  They may greatly change work flow or replace managers without warning.  Managers above the Branch Level have no understanding of systems or products.  If you have not been at the job a minimum of 12 months, your suggestions are not heard.  Hourly and temporary workers are seen as easy to swap out.  Workers are reminded of this regularly.  Temp workers typically don't complete 2 weeks before they are swapped out.  Temp workers are poorly screened causing them to lack required skills and work ethic.  This is a tough job with little up-side.  Payday was the most rewarding part of the job.

When I first started out at WSMM, I had no doubt that I had found my dream job; a career path I had long hoped for. Much to my dismay and in a little over one year, that very notion has imploded exponentially.

Senior leadership is inexplicably out of tune with those they employ, growth is being disincentivized at the most foundational level in which business is conducted, and the daily workplace represents a failing culture that could be easily remedied with the right approach - namely, one of a caring & genuine nature.

Just when it appeared the competitive landscape might be the biggest hurdle to overcome, that concept could've never further from the truth... I fear WSMM will dismantle itself from within, long before its competitors ever have the opportunity to do so.

As I saw posted on another job forum prior to accepting my employment offer, a former employee conveyed: "you're always heard, but never actually listened to". More accurate words may have never been spoken. If leadership truly possesses any desire to correct course / boost morale / prevent significant turnover, taking this sentiment into LEGITIMATE consideration HAS to be the first step in doing so (hopefully sooner rather than later).

What is the best part of working at the company?
My co works were great. After 9 years Willscot Laid me Off in the beginning of the Holidays 2022. New BOL had other plans as soon as he started. I was given a warning on his first 3 weeks as a BOL and in October of 2022 the BOL stated that I threaten 7 EE's on a speech with the Team on Professionalism and Good work Ethics in our branch, No documentation. The Finale complaint from him was that I said foul language in front of customers. The 9 years as a Service tech and Production Supervisor they did not believe me that I would NEVER conduct myself Unprofessional in front of customers. There were 3 EE's that were witness to the complaint on my defense. I was very disappointed that the 9 years at Willscot, they did not offer any help to clarify the complaint. To my real fellow co works, I appreciate all your support and stay strong be Professional and have Good Work Ethics, GOOD LUCK.  

What is the most stressful part about working at the company?
The New BOL. Everything else was great 

What is the work environment and culture like at the company?
It has changed in the Elgin Branch . 

What is a typical day like for you at the company?
Stressful. Need a better BOL to the Elgin IL branch

Last summer in 2020 I started there is a 10 after six months of employment I gained my eligibility to join on as an employee. Life is great for the first part and then I felt as though management was taking advantage of me they would ask me to do more than normal they were asked me to come in on my weekends but would not make the hours worth my time. When asked for a raise after about a year of employment there I was told no and then was given the option to work a Saturday. I then explained the manager that “I needed more money every hour not just for four hours on one day”.  I felt as though I was not being respected as a person or team member. When it came time to put in my two week notice everyone took me as a joke as if I was not really intending to put in my two weeks. I was offered another job position there it will Scott as a field tech but it would not come with a raise and it would not be immediate I would have to wait for additional months at the same rate of pay. That might sound good for some people but I’m not stupid that is not a good deal. 

I have worked at Williams Scotsman for over 3 years and feel that I can speak to the culture and opportunities this company offers.  
Williams Scotsman invests in their employees and promotes from within.  
The leadership of the company listens to input from employees and does act to make improvements.  
This is a large company and frequently management will make upgrades to under-performing or non-performing positions.  I think this grows a culture of accountability and reinforces to the ones that work hard that it does pay off.

The benefits are quite fair and the pay is in line with comparable positions.  

All companies have challenges and areas to improve.  Williams Scotsman recognizes this need and consistently makes those improvements.  

This is a solid place to work that you can be part of a team.  If you are looking to just collect a paycheck and fly under the radar, please move on.  If you are ready to make a career and be rewarded for your efforts, this is a place to make that happen.

If you are looking to join the customer service team, I would re-consider. The managers they're are "ok", but when it comes down to career growth that are only growing with who they like, who they are comfortable with or well who they are "CLOSE" with. 

They will work closely with people who will come after you. They have new people training new people. They will let certain people get away with things that they wont let other people get away way with. They say no overtime but there are people who come in early and stay late like 7 or 8 and they are suppose to be off at 6. 

The management needs major improvement, most of them are friends so it makes it hard to go to one and ask them to hold confidentially. If you are not trying to make a career and move up in the company and you only want to stay there to gain some experience, then this is the perfect place. If you are looking for career growth I would keep looking for a company who prides themselves in career growth.

The branch manager is a horrible boss.

Instead of working with us, he often seems to be working against us, hypocritically does not always follow the rules he sets, and constantly changes policies concerning the quality of our work.

Every employee starts through a temp agency, and you'll get strung along with promises of full time hire as an employee with benefits, but several months after you become eligible for hire you will still be working as a temp.

This is not unique to me. Every employee I talked to said they started as a temp, and that it often took 6 or even 8 months before they were hired. During the 5 months I worked there, I never saw a temp get hired, and there were 5 more in addition to myself working there.

It's good work, and decent pay, but good luck actually getting out of temp-limbo. And keep your head down when management comes out onto the floor. They'll drop you like the expendable tool you are to them before you can blink.

Top Job Titles	Average Salary
Territory representative 5 salaries reported	$47,400 per year
Truck driver 1 salary reported	$33.47 per hour
Inside sales representative 4 salaries reported	$47,625 per year
Yard worker 48 salaries reported	$19.32 per hour
Sales representative 1 salary reported	$87,500 per year

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