customer service representative

operations agent

airline manager

maintenance technician

agent

Winner-Aviation

My station managers and upper management are horrible at communicating. The managers don’t enforce their rules and standards, they are easily offended when criticism is directed at them, and favoritism is a major problem. 

I have yet to receive a raise for a small promotion I received 8 months ago due to my manager not following the correct process and not following up with Human Resources in a timely manner. Reaching out directly to Human Resources did nothing, I didn’t even get a response. I am not the only one who has been waiting on raises as well. 

Gossiping is rampant and management hasn’t done anything to stop it (they are part of the problem). There is no direct communication about expectations and everything is very disorganized. If you mess up everyone will talk about you behind your back. People who have caused problems aren’t reprimanded or fired. 

Scheduling is a nightmare. Time off requests are ignored frequently and revoked even after approval. Availability is ignored. When management messes up with the schedule it is still the employee’s responsibility to get it covered. It’s been a problem the entirety of my time there. 

There are never staff meetings and the issues brought up in supervisor only meetings are never addressed fully. There are constantly issues that arise because policies haven’t been fully explained and updates aren’t passed down to everyone. Management would rather meet with individuals rather than have a collaborative meeting. In these individual meetings not all information is shared equally.

We do not receive gifts, rewards, recognition, or do anything for holidays or accomplishments. So if you are looking for that kind of appreciation from a company, this is not the one for you. 

This company is not worth your precious time and energy. 

You will work sporadic hours and have schedule changes rapidly with very little notice. Management does not care about the employee and protects a supervisor who is very unsafe and hostile towards subordinates. Company does not consider your personal life and forces you to rearrange plans at a moments notice to fit their schedule. They are inconsistent with discipline and standards, holding supervisors to a lesser standard than everyone else. They also punish people for filing safety complaints against "favorites" and then lie to your face when discussing their "investigations." They will tell you that you will be given more responsibility and promoted then retract the offer and keep someone else in a supervisory position that is incompetent.

The work culture and direct contact with other technicians in the maintenance hangars is great.  Working on aging aircraft you run into situations that you have not seen before and you need to be able to think on your feet and often come up with solutions in a quick fashion. 
My direct management personnel are great, from the shop foreman to the parts dept. supervisor, to the office secretary and the chief inspector.
Safety is the prime and driving force of any maintenance performed on aircraft. Often the customer is pushing for completion, and you have to be able to divide your time and efforts in a way to make return to service dates.
The hardest part of this job is dealing with customers. The best part of this job is seeing the aircraft fly, and today you can track aircraft you have worked on and see how often and where it goes.

My boss hated me and didn’t work with me on my disability until they saw what happened for themselves. I wasn’t respected or appreciated. Everyone I worked with was fake. I loved my job but I dreaded going to work because of the environment it is. You feel like everyone is out to get you and any mistake that happened they didn’t just talk to you about it, they would yell at you in front of passengers or other staff members. You get no warning when you’re in trouble like getting a write up. They act like whatever happened was no big deal and a slap on the wrist and next thing you know you get a letter or email saying you’ve been written up. Very unhealthy environment 

I feel very unsupported with this company.  Was supposed to be cross trained when I first started working there, but since the manager who hired me walked out on the job, my position fell at the waste side as far as my growth was concerned. The new manager only seems to be interested in the people she hired after she came over to our station.  Management also  doesn’t care about the customers and tries their best to avoid interacting with anyone other than staff, which ends up falling on the support staff to bear the brunt of .when things go wrong, such as wheel chairs not being available for scheduled flights, lost luggage, etc….

I really wanted to like this job.  I was hired as CSA.   There is a lack of leadership.  Manager(s) hangout in office and CSAs are not following airline rules, but manager does not care.  Also work scheduling is CRAZY, I could not do it.  Work 2.5 hours, 1 hour break, back to work 2.5, then come back in 6 hours for 1 hour or expected to work 12 hours on feet with no break.  Wish I had known before wasting my time and theirs.  I was a great employee, to bad they did not try and keep me.  Seems like it work well for college kids, but the airlines are losing money because they aren't charging passengers fees.  Pointed this out, but management did not care.  I think Allegiant Air should know of the inconsistencies of CSAs.

The management at winner aviation is terrible. George Ross the VP of FBO Services makes bad decisions and lies about advancement opportunities. You are treated like a piece of dirt and always feel like you are being watched. The pay is terrible for the amount of work that you have to do and the late hours that you have to work on short notice on a regular basis. Your life is Winner aviation and they never seem to want to help you out. Do not work for this company there is a lot of shady under the table stuff. and you are ALWAYS made to feel that you are low and always on the verge of losing your job.

I spent four years with the company but while with the company things were overlooked like a person sleeping with employees and showing favoritism and promoting people related to her instead of those with seniority/more experience. It's an easy job working for the airline but the subcontractor not so much. they change personnel frequently which causes confusion and things to get back dated like things that you need get over looked and you have to start that process all over again.

Trying to get into this company is a nightmare.  Surprise communications, "trainings" with quick deadlines.  What your told and their systems say dont match up.  Or the systems are glitchy.  The actual job of Ground Operations Agent isn't super difficult when you keep sanitation and safety in mind.  But trying to JUST WORK is a bramble bush.  Find a more organized company.  Couldn't even tell me what I needed to know without getting onto them about it.  Big smiles though.

This is a very established national company that is always looking to advance in the aviation industry. They pride themselves on amazing customer service and life/work balance for their employees. New leadership has really pushed to make a change for the better and ensuring safety is met at airports where in the past it was not a priority. No more borrowing from other airlines like the past leadership would suggest. Winner will provide you all the tools to either start your career in aviation or grow to the top.I would recommend to anyone.

Top Job Titles	Average Salary
Customer service representative 5 salaries reported	$17.00 per hour
Operations agent 3 salaries reported	$15.92 per hour
Airline manager 5 salaries reported	$70,000 per year
Maintenance technician 5 salaries reported	$24.80 per hour
Agent 4 salaries reported	$17.25 per hour

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