Wireless-Xpress---US-Cellular

A typical day at work would include taking prepaid and contract payments and going over their accounts to make sure they are on the best plan that suits their needs. What I've learned working here is how to keep a smile on my face even when a customer is upset and how to make sure they leave happy. Also, how to provide great customer service and make sure when the customer leaves they are happy and that I'm confident I did a good job in satisfying the customer. Our management here is wonderful they are very helpful and will do everything they can to work with me as well as the customer. My coworkers are very helpful and are always willing to answer any questions that I have if I'm uncertain about something. The hardest part about my job is sitting down all day. I like to be up and on the move. The most enjoyable part of my job is meeting new people everyday.

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