travel consultant

registered nurse

receptionist

optician

technician

Wolfe Eye Clinic

The first thing I was told by a coworker when starting was to document every conversation, phone call and email because you will be thrown under the bus everyday by management and coworkers. This was true. The second thing I heard was don't make any mistakes because someone will yell at you. This was also true. There were some incredible people, but management was judgmental and kept spreadsheets with lists of everyone's mistakes on them. The hardest part of the job was staying positive for the patients after being berated by management and doctors all day. The best part of the job was actually helping patients who needed it. I was also told I would travel to other locations maybe once or twice a month. I was told to travel almost every week and sometimes multiple times a week. Often times I would be in tears after long frustrating days.

One of the most toxic places I have encountered. If you like working somewhere with micromanagers, this is your place. You will have to answer to multiple managers, and management has an extreme sense of self importance. They are immature, and play favoritism, and will make you feel like you're dealing with high schoolers. You will be overworked, and under compensated. They are always hiring, because their turn over rate for all positions is so high. The benefits aren't great, and in no way make up for low pay, or amount of work that is thrown on you. Management desperately needs to be changed from the top down. Ignore the 5 star reviews, as those are most likely written by HR. AVOID this place at all cost. If you end up interviewing, they make you wait around forever, which is an indication of their self importance, and reflective of how they manage. 1/2 Star.

The only expectation of you is to show up in Wolfe attire and clock in and out in time, outside of this, there is no accountability, actual expectations, training processes or management who understands your role, regardless of your role. And you will be paid the lowest possible wage for your role in comparison to other practices and they will focus on the benefits which are decent but nothing outstanding. Whether you decide to have fantastic work ethic or poor the outcome is the same. To say there is leadership would be a stretch. There’s leadership titles and little decision making or communication between. Needless to say the work culture is affected by this. 

Most enjoyable part of the job is helping patients and working with the doctors and nurses teams. However, there is not enough respect or integrity to keep those doctors and nurses; and they don’t typically give enough notice that they’re parting with the clinic so the workload and stress gets passed down to people like call center agents who are encouraged to overbook, send patients out of town for care, etc. You will not have the “privilege” of privacy when speaking to HR or your supervisor so please do not share anything you wouldn’t want the entire company to know. 

What is the best part of working at the company?
Nice facility and break room. 
Somewhat good organization 

What is the most stressful part about working at the company?
Too many patients scheduled at the same time, chaos during check-in times, patients are unhappy as they typically have to wait 2-3 hours to complete tests and spend only 5-7 minutes with the doctor.

What is the work environment and culture like at the company?
No teamwork whatsoever. 
Everyone out for themselves 

What is a typical day like for you at the company?
Extremely busy, phones constantly ringing and you may have to answer more than 100 calls per day

What is the best part of working at the company?
The doctor I worked with, and the patients, as well as many of my coworkers were the best part of working there. 

What is the most stressful part about working at the company?
Overworked, always expected to see more patients which at times affected patient care. Employees are undervalued by most management and HR. 

What is the work environment and culture like at the company?
The work environment was stressful and culture started to take a turn. What used to be a place you could be proud to work for, became toxic.

When initially interviewed was promised one position then given the excuse that “The Board” couldn’t justify hiring me for that position so offered a different one. I have done this position before at the University Hospital so I am not new to it. I got told I don’t listen, that I am struggling when I know I am not, got told I am not dependable, not consistent, and then when other staff asked to have me work back in a clinic or as a tech they were told no or that it probably wasn’t up for discussion. I have never left a job every day wanting to cry or despising the work environment.

Management goes out of their way to stir the pot and feeds into the rumor mill. Felt like I was in middle school all over again, a lot of rumors tend to circulate, many of my co-workers were also very unhappy working here. Lots of workplace drama. Nurses answer the the Dr., not to Management like the rest of the employees. Overall a very depressing workplace environment. Would not recommend unless you enjoy stirring up drama.

Fast pace and busy most days, but the work environment is friendly and light. Very repetitive work, easy to get burned out. Management does not stand over my shoulder and will work with you on almost any accommodations. Most ppl are not qualified and/or can’t be trained from zero experience in this position. So for the skill set I have, I don’t believe I am getting paid my worth, especially since my position is not easily replaceable.

I am proud to work for this company, its surgeons and my management team. Focus is on the patient and providing the best care from beginning to end. The surgery center management team is supportive and looks out for their staff. The nurses and surgical techs are compassionate, caring, and pay close attention to details. The surgeons truly care about their patients and the employees of the company. I am fortunate that I truly love my job.

Top Job Titles	Average Salary
Travel consultant 5 salaries reported	$30.50 per hour
Registered nurse 1 salary reported	$30.50 per hour
Receptionist 1 salary reported	$17.77 per hour
Optician 2 salaries reported	$16.50 per hour
Technician 1 salary reported	$21.20 per hour

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