forklift operator

warehouse associate

retail merchandiser

packer

replenishment associate

Wonolo

Work-life balance
Wonolo is convenient when.in between jobs or in need of supplemental income. Until you actually need help or have a pay issue. Then you see the downside

Pay & benefits
The company has a terrible way of handling pay issues. Their customer service does not allow you to communicate with an actual person and all of the responses are pre-made and ineffective.

Job security and advancement
There is no job security
 If you get sick and have to cancel, you get punished by not being able to access jobs and having your rating lowered, no matter how long you've been an excellent employee. This company is just the typical rich tech company who could care less about the average working person.

Management
Terrible. No direct communication and no attempts to resolve issues quickly. Seeing that pretty much everybody who uses these services needs the money quickly, the fact that they don't handle issues promptly and have no way of communicating with it's employees one on one is terrible. They simply get rich off the backs of poor people with no concern for their needs.

Overall
This company is just another elitist tech company that gets rich off the backs of poor people with absolutely ZERO concern for them. No direct line of communication and no method of providing prompt, effective customer service. In fact, no matter how hard you search there is literally no contact number. This proves that they don't want to actually communicate with the people who help them get rich. I've worked hard and have a five-star rating. All of a sudden I'm not getting paid for the work I've done. They force you to send emails and wait on pre-made responses that never answer the questions you have. They even tried to blame the issues on my bank. My bank tried to contact them and was forced to email just like me, and was NEVER responded to. Never. For people who rely on this service during a time when jobs are hard to find and for people who need the extra income to make ends meet, Wonolos lack of communication and prompt service shows that they simply don't care.

A job came through last minute in the at 6pm on a Sunday. The gig was for Sunday & Monday night 9pm to approximately 3am. The app instructed to contact a specific person when you arrive. I called the person twice no answer. I then sent a text to number. I was instructed to wear all black and ran into a few other with the same clothes. I asked them about the person I call and a supervisor of the group told me he left already for the night but that I would be working with them. So I worked the entire shift and at the end asked the supervisor where to sign of and where to meet the next day. The supervisor took my name and told me to meet at the same location at 9pm the next night. I worked the next night and then a day later Wonolo sent me a notification that I was marked as a no show for the gig. Why was I not contacted Monday is I wasn’t supposed to work with that group. Wonolo tried to not pay me and after a week or so I contacted the company that contracted them. The company immediately looked into just cutting me a check because I mentioned people they were familiar with that I worked with those two nights. Wonolo intentionally dropped my 5 star rating on over 10 jobs I did for them down to a 2.0. I haven’t seen a shift since and I believe they intentionally decrease scores so the “certain” people can not get gigs.

What is the best part of working at the company?
Wonolo when you first sign up the App states guarentee work everyday (NOT). They  dont care about life situations, example, if you sign up for a job and you wake up the day of the job and your child is running a high fever and sick, you have to withdraw from the job for that day. Wonolo gives you a breach point which means you dont get work for 30 days even when you show them a doctors note. This company has no morals.

What is the most stressful part about working at the company?
Their ethics and morals from a scale 0--10 is a 0. So it is very stressful.

What is the work environment and culture like at the company?
The environment there is very cold. Never see anyone smile. The stores we get sent to do not like Wonoloers. Wonolo is at a store to help and the store says we are just in tge way.

What is a typical day like for you at the company?
Confusing because there is no direction on what you are supposed to do. You ask management and they send you all over to different departments you as the department your in what do you want me to start working on and they say they dont know. So there's no communication at this company which is very important.

It's like when you try to do your beat,wonolo never sees it.the always restrict a person for low rating,for 3 days that's a kids punishment.they never care what done went on as to the wonoloer low rating.wonolo doesnt even have an office in new york,that came and went.you send an email,then currently wait 1 to 2 days for a reply back.once or twice a year they have a wonolo party,which should be better,some pizza,and salad,and some wine and beer,is all the employees are worth,after they get out here and bust their butts for wonolo.wonolo makes it real hard for a person to go forward everytime you get knocked down.sometimes I feel like calling it quits with wonolo they could care less as to what someone else feels about how they handle things.you cant even phone wonolo.they want the employees to do their best,they can make changes too but that doesnt happen too often.How I'm treated I have other wonoloer workers that feel the same I'm always restricted for petty things.instead of restricting the employee maybe it should be looked into as to what happened.

Been waiting to get paid from a wonolo assignment I completed last Thursday and still nothing. It's been more than a week, going on 2. NOONE should have to deal with delayed payments just because they fall on a Holiday or weekend. Every other agency I worked for, I have always gotten paid ON TIME, no matter what. People don't wanna hear excuses about why they haven't got paid for an assignment they completed more than a week ago. Don't promise people that they will get paid within 3-5 business days if it ain't true and if the weekends or holidays don't count. It's ridiculous and unfair. Very inconsiderate on their part, a huge business flaw they need to work on. Makes me affraid to take on another assignment because on time payments aren't guaranteed. Overall it's a flexible company, not enough jobs though, and definitely not cool to give people excuses about not being paid on time. I'm tired of companies taking advantage of the lower class.. that's all I have to say..

I enjoy the flexibility with this job however if you have concerns. They have no human phone interaction. You can only send an email to support. This is sometimes frustrating when you have a genuine concern that may need immediate attention. Let's talk about the referral program: Almost non existent. So you refer ppl where you both get 25.00 if they have a 5 rating. however they won't acknowledge that via text once the app is downloaded, there's no place for the person who referred's name. I have went bsck several times about this issue to no avail. The employers can send you home and dismiss you early snd then turn around and adjust the pay. Which in their policy it clearly says, you are to be paid in full. Especially if it is no fault of your own. They ha e some okay jobs, mostly warehouse where i live. I wish it had a variety of skill sets to apply for. Its a cool app however it still needs a bit more twerking to be a bit more user friendly for some. Especially older applicants. they

95% of Whammilies (employees of Wonolo) work remotely across multiple time zones. A typical day starts with morning group kickoffs discussing day to day responsibilities and check ins. There is a lot of cross-functional collaboration throughout the day. I was able to be exposed to a wide variety of technology tools: AI (Wendy), Slack, GEM, looker, SAAS, Atlastian etc. The work culture is amazing and very inclusive. The hardest part of the job is not being able to meet KPIs due to things outside of your control such as other cross-functional teams not being held accountable for lack of response/effort with the end users. Also developing a solution to a problem, but not being able to implement it. It takes too much time to make a decision or provide updated best practices. There is little growth opportunities. 

I am not sure if this would be classified to be a job, considering the fact that you make less than minimum wage for the majority of the jobs. Once you factor in your 1099 taxes.  Also consider the fact that as the temp worker you will be put to do the worst jobs, with very room for mistakes whether productivity wise or just in general. You have no rights basically, and the employer has more power over you than a regular employer.
But the good aspects of Wonolo are that you can make your own schedule, pick who you want to work for and you get to meet a lot of employers who could potentially hire you permanently. Also there's a good variety of jobs depending on the location and time. As well there might be employers who pay more, treat you better and dont work you to death.  If you need extra money fast, this can hardly be beat, but Wonolo does have its issues

Wonolo sends contractors to these jobs working as a W2 employee. We are contractors and in the state of Texas, there are rules and regulations but they're NOT following them and when you try and get answers, they release you from the job. This is an unfair and unlawful process! They promised me they would help me find permanent work with the company but they did not. I worked very hard for this company and they know it. But when my Lead came to me and informed me of my status of being a contractor instead of a W2 employee  and immediately started treating me as such. I was told NOT to clock in or out because contractors don't have set hours. Mind you, he's doin all of this while the manager is out of town on a business trip. He pretty much set me up to fail because he knew they wouldn't allow me to work as a contractor and will say they weren't aware of the rules and regulations.

What is the best part of working at the company?
I love the flexibility that you can pick your jobs where you want when you want them. Have been working here since before covid and continue to take advantage of all jobs available in my area.

What is the most stressful part about working at the company?
It's just not as many jobs as it used to be and it's very unfortunate cuz I would love the opportunity to work as much as I can around me

What is the work environment and culture like at the company?
It depends on the company you work for I learned a lot of different skills as well through the company's they work with which was great

What is a typical day like for you at the company?
Depends on the company you just follow the rules and you'll be okay

Top Job Titles	Average Salary
Forklift operator 53 salaries reported	$19.57 per hour
Warehouse associate 44 salaries reported	$18.27 per hour
Retail merchandiser 49 salaries reported	$18.35 per hour
Packer 37 salaries reported	$18.43 per hour
Replenishment associate 32 salaries reported	$18.28 per hour

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