maintenance technician

health coordinator

facilities maintenance technician

Woodlands Senior Living

The management of this facility has very poor communication skills, particularly among one another (which is odd, as they will all sit in long meetings spanning multiple hours several times a week). Any grievance, issue, or scheduling agreement you make with one manager is unlikely to get passed on to proper parties, and any suggestions or needs the personal care attendants (PCAs) have are dismissed until a preventable safety incident occurs. I have been left to run a floor by myself despite reassurances that management would help me; in that instance, the management in question stayed in closed-door offices with no radios and no reliable way to contact them (save for physically going to the office) in case of emergency. Management have asked a pregnant co-worker to skip as much maternity leave as possible, have disciplined workers in front of the residents, and have forced sick workers (who were vomiting) to come in with a simple "Just wash your hands a lot." They have ignored doctor's notes for physically-impaired PCAs and made those workers do jobs they couldn't physically handle without risk of injury. I personally was promised rewards, or given incentives, to work extra shifts and 9/10 times had those incentives yanked out from under me at the last minute, or the rewards never given. I also signed a contract when I was hired saying that I consented to the company-paid Hepatitis B vaccine. I never got the vaccine, and when I brought it up to HR (more than once) I was always told "Oh, I'll look into that for you." I never heard anything about it afterwards.

Most mandatory meetings are filled with what the PCAs need to fix and what extra work they need to do, and rarely are they given praise for the hard work they already do. It is, overall, a very stressful and frustrating place to work, especially for the low pay that job has. Workers are treated like cheap labor more than valuable team members with important jobs.

While it's true that you can advance in the facility, it's only because there's such a high turnover for CRMAs (who deliver the medications) that they always need someone to fill those spots, and even then the pay raise is not very high. One CRMA mentioned that her boyfriend worked at a gas station and not only made more money than she did but had better benefits. Woodlands makes millions every year and can afford to open brand-new facilities across the state, yet it can't seem to afford to pay the workers a decent wage for the type of stress and work the jobs yield.

The only bright side was the co-workers and residents. Most PCAs feel the same frustration and will therefore help each other out a lot during the day, so they actually form a rather cohesive team. The residents were mostly fun to work with and many of them made frustrating days brighter simply with a spot of humor. On quiet days, the facility could actually be a pretty nice place to be, and even with a management team that 90% of the staff hated, it was reassuring to know that my co-workers had my back.

The resident to staff ratio is sometimes 23:1 and sometimes 35:1. Maybe industry standard but is by no means sustainable.  Caretakers have too many responsibilities; resident personal care, laundry attendants, dining room servers, bussing dining room, setting dining room, executing group activities, and daily docs on an inefficient disorganized documentation system which they claim to be proud of.

Leadership is not concerned with poor workflow structure at all and like an admin once told me;"Woodland's has been doing everything the same way and does not like change even though it needs it. If you want to work survive do not rock that boat." They do not accept feedback in any way shape or form.


This company hires inexperienced young adults ages 18-30 with little desire to perform and puts them on shifts with no authoritative influence. They constantly conducting new hire orientations.  New hires either lack the skills necessary to be independent in such a demanding work place or see how inefficient the workplace is and don't return. They pay evening and overnight staff higher rates as incentive but the responsibility and hustle is put on the day shift.


People who habitually violate attendance policies are allowed to work without disciplinary action while those who do not call out and always stay late and pick up shifts when asked are held to an unachievable standard.

The company PROVIDES ZERO PAID TIME OFF ACCRURAL for non-management staff. You DO NOT get paid vacation time. The healthcare offerings are standard ($190 premiums /two weeks). Medical absences and immediate family deaths are not excused absences.

The company often demands more from the care staff citing the need for increased revenue.

The residents sometimes suffer due to the high demands on the caretakers; missed baths, late toileting, skipped activities, missing laundry, dirty laundry still waiting processing.

Employees do sometimes burn them but they get their pound of flesh by retaliating on the good staff. They foster an atmosphere of apathy.

They do not give raises and they do not give references.

This job is not worth it! Management is the worst. They put on a good show but they talk down to you like you are nothing. Wont work with you if you need days off, you complain to them about residents not being taking care of and they just overlook your complaint. All management is too buddy buddy. They give promotions to people who are their favorites.
Residential care is absolutely horrible. They go without baths for days, some who are on toileting plans go hours without being toilet. Some are left with fecises crusted on them because people are too lazy to clean them properly. There are so many UTIs, yeast infections and opens soars at this place its unbelieveable. Resident get disrespected by staff. Medication are said to have been given but yet are found in pouches on the medicine cart. Some residents fall at night and left there for hours because the overnight staff is too lazy to do their 2 hour checks. Laundry doesnt get done and residents have to wait days to get their clothes back. Call bells dont get answered. When they do get answered the residents have waited more than 15 minutes. Some residents go all day without eating because people forget to go get them for their meals. The residents get made fun of their behaviors BY MANAGEMENT!! 
When famlies suspect something, its management that lie to them and tells them that their loved one is being taking care of properly. They put on a good show, but they dont see what happens on the floor day to day, and when told about it they dont care, they go into their office and play on their phones most of they day.
This is the most unprofessional neglectful place that I've ever worked for. I dont recommend working here or putting your loved one to live here.

I worked at Woodlands for over a year.  I did not feel that the director at the time knew what the heck nurses actually do.  They had a listed job description but there is a lot more in nursing than a check list. I have read some of these reviews for the Brewer location and a lot of them are spot-on as far as management being clicky. At the time, management was comprised of very young, inexperienced folks with no training in the skills needed for staff retention and leadership in general. I was evaluated according to my job description, which is fine, but never received the training I needed to perform my job correctly.  The nurse training me spent my orientation putting out fires instead of making sure I knew what was expected. Also, I felt that I was not able to use nursing judgement enough. Eg: resident on memory care had a very low blood sugar but I was yelled at by the ED for giving glucose gel without an order. Even the MD said that I did the right thing, but the ED stormed into my office ready for a take-down.  Many activities going on thru the year that are fun.

Our place has been thru at least 7 administrators in 3 years.  She did a great job and tried to hold people accountable (late, call outs, attitudes, disrespect) We all worked so hard to get joint commision certified, we all showed up super early in the morning including the administrator, she showed us how greatful she was and wasnt afraid to help.  the residents were well cared for and the place looks better than eveer.  Not sure who my boss was since they always staffed a second administrator who seemed to be her boss .   I was going to resign but decided to stay because I felt valued, but out of the blue our administrator resigned.   So I will be leaving too. The hardest part of the job was being short staffed, and the agency cnas did the least amount of work possible and even tho management tried to get more agency cnas in,  it didnt happen.  Now they are staffing us with people from another wsl community who are toxic and it seems like we have 2 bosses all over again.  everyone is leaving and I may have stayed if they had stayed.  I will be leaving soon

This facility is clean and appears to be professional although the management is very unfriendly and unwelcoming. It is ALWAYS short staffed at this facility and the management does not care and does nothing about it for their employees leaving 1-2 people on the floor for a job requiring 3-4 people. If shifts need coverage, and if management is on call they will refuse to come in and help out. Very unflexible with schedules and not understanding of their employees. Employees have had family deaths and personal emergencies yet at Woodland's they will put you on probation for calling out in situations like these. It makes me sad because all of the residents at Woodlands are so amazing and so fun to care for, but they are not getting the care they deserve due to the management not ensuring safe and well trained employees.

I only worked for woodlands under a year, and administration does not care about their employees. Their residents are greatly cared for and loved but they could care less about the staff. Constantly understaffed and you're forced to stay, even though they have administration on call for that reason. They expect way too much out of their employees. You're expected to get the residents up, to breakfast, serve breakfast, cleanup, chart, do laundry, shower these people, toilet them, bring them to lunch, serve, cleanup, do more laundry, put laundry away and many more. Administration can say what's their job and what's not, but God forbid a PCA says something isn't their job. They claim everything and anything is everyone's job. They will pull you away from what you were hired to do to do housekeeping, activities or cooking regardless. It's their way or the highway. 

at first they are nice. Then they work you to death with long hours. If you dont do what they want you to do, they make up lies to write you up. If you speak up and defend yourself/call them on their bullcrap and put in your notice, they find a stupid reason to fire you... like "we saw you shred a paper."...umm really? that is part of every CRMAs job. Shred cover letters, notes and med pouches that identify the resident. The crooked ones who will do anything (legal or not) get promoted. The good employees get dumped on and if they are lucky and really work hard, they just might get a 10 cent raise. To management it is all about the buck. Staff and residents dont matter. If you do what's right for the resident, you will find yourself without a job. 

As an employee of Woodlands Senior Living of Brewer, I take pride in taking exceptional care of the residents we serve. The company allows for you to spend extra time with each person to ensure they have a great experience. The on-boarding process was solid! Woodlands has a classroom and hands on component for orientation. I was assigned a peer mentor for my entire orientation period. In addition to my supervisor, my peer mentor checked in on me at least weekly. The company provided me with tuition assistance to get my PSS and CRMA certifications AND gave me a raise after completion of each! I couldn't recommend this company more...especially for people that have never worked in healthcare, like myself.

I worked nights. They have one aid per side and maybe a CRMA. You are responsible for up to 32 residents with dementia, who wander most of the night. The residents can be combative and you are alone. You are also responsible for doing all the laundry and heavy cleaning every night. You also have to set up the dining room for breakfast. You also have to get up a certain number of residents each morning. If you are alone, you don't get any breaks and residents are left alone when you need to do laundry or go to the rest room. They say residents come before "chores" but if "chores" are not done, you will hear about it from other staff. Being so short staffed, if there is ever a fire there, no one is getting out. The administrator is frequently gone, due to health issues.

Top Job Titles	Average Salary
Maintenance technician 3 salaries reported	$17.00 per hour
Health coordinator 1 salary reported	$31.50 per hour
Facilities maintenance technician 1 salary reported	$17.00 per hour

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