diesel mechanic

software engineer

developer

technical support engineer

technician

Workforce-Opportunity-Services

In the beginning, WOS service desk with Parsons was a great place to enhance your skillsets. When they hired new management that didn't have a plan nor understood the job at hand, Techs started finding better jobs in a hurry. We were tasked to do other Teams work even though those teams do not answer the phones all day as we do. Behind close doors, WOS management vs Parsons Management always end up in a war and the Service Desk techs pay the price and their lives become miserable. All management cares about is the metrics, but when you have larger company like Parsons and only 20 service desks members trying to assist angry users that is easily gonna burn them out. Management doesn't even care. One of them sits in a glass office looking at youtube and facebook while the team is fighting the storm. That is not how to lead a team, but that person will tell you, "The door works both ways." Great motivation I guess.

We were continuously kept in the dark on many things, not all in part to WOS. But, the company they were partnering with. Told we would be mentors and managers who would help guide us to hone our skills and were ensured we would get hired if we did what we were told. I had been bounced around between different 'mentors" and left in the dark many times. The big push was for us to get hired and play the game. We did not have a good feeling about the company we were working for as contractors. the tuition reimbursement, free medical, and certifications they pay for are nice.  I do not plan on accepting a job offer at the company WOS partnered with for more reasons than described above. that is if we get offered jobs, many signs point towards us not getting job offers.

A typical day at Workforce Opportunity Services (W.O.S) consist of helping users with their computer issues. I learned that in the information technology (IT) field there are always new products and services that premier daily. In this field you will never stop learning. I had a great IT team with tremendous knowledge of hardware and software that are a pleasure to work with. The most difficult part of a help desk technician is telling the user you don't have an answer. When a tech doesn't have an answer, it is their responsibility to find it, and if the issue is to complex escalate it to a second or third-level 
tier teammate. The best part of the job is the satisfaction you feel when you helped some one seeking your knowledge.

The WOS mission is great; servicing underserved members of society to successful careers with Fortune 500 companies.  The management however is very weak, and work/life balance has a lot of challenges for the managers who do HR work with onboarding vs. having the HR folks do it, and are held accountable at times for people leaving the program which is unfortunate.  The also have no progression for promotions and even if you generate a lot of additional revenue, you're likely to receive nothing for it.  They will also let you go if the program has a lapse, and then just hire someone else in the future.  (El Paso, Nashville, Chicago i.e.).

For the amount of personal time you invest in your veteran consultants success in securing full time employment, you are held responsible for all issues good and bad and WOS will hold the bad issues against you.  In my opinion the company needs to stop being reactive to situations and more proactive. They are a young non-profit but have more to learn on how a true non-profit organization is run.  It is a good place to get client service experience and help veterans and young adults get acclimated back into the corporate environment.

Getting information from this company was more difficult than the job itself. The manager they put in charge of our contract only cared about his self growth and would micromanage tasks that he didn't understand the purpose of no matter how many times it was explained to him by both his staff and the customer requested. No matter how many times we brought the issues up to senior management with the onsite managers disrespect for both employees and the clients they ignored the issue and at times made the issue worse by blaming it on the client

This was a workstudy program. For six months we attended classes at a univeristy, learning valuable skills for the jobs we would be placed in. After the first six moths we worked for local companies in the Newark, NJ area. The management was very freindly and willing to help as much as possible. The hardest par tof the job for me was being away from family and friends and the most enjoyable part of the job was the experience. There was so much ot learn and experience for the first time.

Main reason I took the job was because it paid for school. Mentor flat out refused to give further instruction regarding paying for tuition, unprofessional work environment, supervisors found any reason to dock your pay. Offered little to no flexibility with balancing school and work. If you have a good mentor assigned to you, view this job as a stepping stone to get to where you need to be, and get out of there fast.

You will not find what you were promised once you're on board. This is a staffing agency under the guise of a non-profit and should be reported as fraudulent. They hire just about anyone and do not focus on veteran recruitment. 

Their main selling point of joining a company after some time and training is bogus. The pay does not match the work that you'll be doing and you are better off transferring elsewhere if you get the chance. 

I do not recommend joining this company if you want some real career advancement. 

The best part of WOS is they have a Manager assigned to you to guide you, advice you, help you adapt to the work you are assigned to. You would start as a consultant with the intention to be hired if the company likes you or if at the time your 6 months expire have the money to hire you and pay you the wages you really deserve. At the beginning you get paid not bad but not great either. It is a great place for entry level to gain experience and move up the latter.

Top Job Titles	Average Salary
Diesel mechanic 23 salaries reported	$20.04 per hour
Software engineer 16 salaries reported	$33.88 per hour
Developer 2 salaries reported	$30.00 per hour
Technical support engineer 8 salaries reported	$23.00 per hour
Technician 1 salary reported	$22.50 per hour

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