sales associate

sales executive

senior software engineer

sales representative

senior customer service representative

Worldpay

What is the best part of working at the company?
The people I worked with. The management and the company structure were horrible. But my team was amazing. 

What is the most stressful part about working at the company?
Management. Hands down. You either had a manager who didn't care and would never give you feedback, or you had a micromanager who was in your face from the second you walked in the door telling you everything you were doing wrong, but never provided tools to improve. 

What is the work environment and culture like at the company?
Toxic. 100% toxic. DO NOT RECOMMEND 

What is a typical day like for you at the company?
You have to arrive at least 20 minutes early because that's how long it will take for your equipment to load up. Don't expect any assistance from leadership for technical issues. And certainly don't call the help desk. They have contracted an international company who is completely unfamiliar with the programs and products we use. The leadership team will either leave you to figure stuff out on your own or will be in your face your entire shift telling you all the things you are doing wrong, but never give you feedback or tools to improve. And if you aren't kissing the right butt you will NEVER ADVANCE.

What is the best part of working at the company?
Meeting the other co-workers and there were fun activities 

What is the most stressful part about working at the company?
Everything was stressful. From not being given the correct hours, to the training style and lack thereof.  It was a struggle to gain access to all of the systems utilized. There was one trainer that was truly  amazing but we only had her for one part of the training. Our whole class didn’t feel properly trained nor mentored and thrust into working without being confident and knowledgeable enough to do so. 

What is the work environment and culture like at the company?
It’s a stressful work environment and only some of the managers were kind and supportive. The culture was diverse and that might be the best part, meeting new people. 

What is a typical day like for you at the company?
Starting the day we had to log into the systems and that was a struggle sometimes. The rest of the day was just speaking with business to find out their needs and help them with tech and or services they needed.

Do not waste your time. 
Everything was stressful. From not being given the correct hours, to the training style and lack thereof. It was a struggle to gain access to all of the systems utilized. There was one trainer that was truly amazing but we only had her for one part of the training. Our whole class didn’t feel properly trained nor mentored and thrust into working without being confident and knowledgeable enough to do so.

What is the work environment and culture like at the company?
It’s a stressful work environment and only some of the managers were kind and supportive. The culture was diverse and that might be the best part, meeting new people.

What is a typical day like for you at the company?
Starting the day we had to log into the systems and that was a struggle sometimes. The rest of the day was just speaking with business to find out their needs and help them with tech and or services they needed

For me, working at Worldpay has been low-stress and rewarding.  There's always lots of work to do, but there's never any extreme pressure from leadership.  

However, while the leadership doesn't put unrealistic demands on developers, it also doesn't communicate well.  We get lots of projects, but it seems like almost half of them fall through because of poor requirements or the leadership forgetting about things.  There seem to be lots of people that have moved up the career ladder at Worldpay, but I've never been able to figure out from my managers how that's achievable.  We are constantly pestered about not meeting agile metrics, but, again, you will be hard-pressed to figure out where these metrics are coming from.  

Overall, I think Worldpay is a stable and engaging place to work.  But poor leadership and career mobility have made me jaded.  

Worldpay overall is a great company to work for however avoid US Direct, one of the worst sales teams I've ever worked under in my professional career.

The micromanagement is insane & it is a team where the management is very finicky and you have an opportunity to see what it's like to have someone in your face at all times trying to milk every ounce of production as possible. Everyone is either looking for new roles internally or searching externally. Zero positive team culture, and team enthusiasm is forced to the point where the VP will write emails about SPIFs to the team then message reps to reply all to his email to generate enthusiasm.  

The role is an hourly role that requires you to be in office three days a week while other sales teams are either working fully remote or two days a week in office.


What is the best part of working at the company?
Interesting work and lots of freedom to do your work without interference.

What is the most stressful part about working at the company?
some of the projects are not clearly or logically defined.

What is the work environment and culture like at the company?
Fairly friendly people.  Many of the technical staff have language problems and are difficult to understand.

What is a typical day like for you at the company?
They are an agile based company so there is a daily scrum, then you work on some project, have lunch then return to work.

1-4 Conference calls to micro-manage everyday you worked there.  Finding the answers to customer questions was like trying to find plutonium- nearly impossible.
The customer experience was awful, and normally ended in the cancelation of the account- this was due to the rate policy in place. I would quote and the client would sign the contract based on the agreed rate. 31 Days later those rates expired and full rate pricing took its place.

What is the best part of working at the company?
The day that I quit. I had no good experiences working at Worldpay 

What is the most stressful part about working at the company?
No management support and very very low compensation.

What is the work environment and culture like at the company?
Call center which is super stressful and constantly being monitored and told that what you were doing wasn’t enough.

What is a typical day like for you at the company?
Filled with anxiety and compiled with stress.

My department management was not the best. But I will not let this reflect on the company as a whole. There was not a lot of guidance during training. I was put under a microscope quickly when I had minor mistakes that were not guided into a correction.
Company culture was very lacking. I never felt welcomed by my management. Many of my one on one meetings were cancelled not allowing the discussion of how I can succeed within my role.

No incentives, no bonuses, and no raises every year—no promotions or career growth. Managers are the worst. They dont care about employees. They dont allow learning or developing new skills. The 401K match is impressively low. Most of the time, you will find out significant changes that will impact your job on the new paper way before a manager does. 

Top Job Titles	Average Salary
Sales associate 64 salaries reported	$45,000 per year
Sales executive 27 salaries reported	$69,076 per year
Senior software engineer 7 salaries reported	$116,000 per year
Sales representative 4 salaries reported	$45,000 per year
Senior customer service representative 5 salaries reported	$19.00 per hour

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