security officer

front desk agent

manager

server

front desk receptionist

Wynn Resorts

Lets start with completely unrealistic expectations from upper management (Asst. Director and up) this is a group of people that have forgotten where they come from and has let a little bit of authority run to their heads, and refuse to listen to those that are doing the work without severe skepticism from their end. The lack of staffing is ridiculous there are several employees even now that are taking on the work of 3-4 other employees that are not accounted for and they are still expected to keep and maintain a 5 star rating. Now with the exception of the few; Management and the Asst Management can be described as back biting and un-knowledgeable about their position, the rules that apply to that position, and the over all department, company, and union policies that they are suppose to be upholding and enforcing. The products that are supplied to the employees are in fact , for lack of a better word, CHEAP and scarce, the employees are so paranoid about NOT having supplies that they will DISMANTLE machines and hide the parts and other supplies in some very creative places, like in the ceiling that's in a closet in a high end restaurant. Now lets move to the pay and salary, for the time spent at the Wynn the pay is far from fair for the amount of stress the lack of communication, and the over all redundancies surrounding the job at hand. 

            90 hrs a week starting, but you will only be paid for 80 hrs, then you will have emergencies on property that you will have to stay for until it is complete, meetings with HR or Employee Relations concerning other employees, and their behavior and then Monthly training that you will not be compensated for along with meetings with the directors of the department about how to make things run smoother and better for everyone which they will promptly ignore and do what they and planned to, to begin with.
           
           All that being said there are a few perks. There are a few employees and co-workers that make it worth while to come in. They know their job better then anyone and they wont take a whole lot of guff from those around them and a ruff cut form of team work is established. By the end of the day if everyone dose their part to the best of their ability then everything looks pretty good by the end of the shift.

My biggest complaint is financial. 

We (employees) receive emails every week about how the company made so much money, and how everyone contributed to the financial successes, yet we see nothing from it. No bonus on our checks. No added PTO. We deal with the mobs of rude people for events, work ourselves down, get told not to drink water in front of guests because it's rude, yet have few moments to actually take a breath between guests while management hides in their offices, and we're given a mass produced 'thank you'. Nothing feels sincere, yet the first thing you see when you enter the employee halls is a big sign that reads 'Welcome to the Family!' (of course) 

The compensation is low enough for being the 'best' in Las Vegas. My department's stress level does not match the pay. Not only is the posture and environment in which we work uncomfortable, but we have very little work space we're usually share with three or four other people. I don't mind working for this company; however, the wages are so low in my department that I am losing my hair from financial stress. We have short periods where we are not scheduled for work, missing 4-10 days at a time once every quarter. This can be great for a mental break, but this means we are without pay during this period, which I will say is something we are told during the hiring process. We have the option to file for unemployment during these periods, but it is a strenuous process and very complicated as we are not without a job, just on a short hiatus. 

The free lunch is a huge plus, because I also can't afford sustainable groceries, so having at least one solid meal a day provided by the company is a huge deal for me. 

Biggest con beside the wages in my department is management is extremely unprofessional and immature most of the time, and there is almost no way to advance to a supervisory position etc. 

This place is a joke. I was so excited to become a part of a well known brand, expecting to learn and grow from my managers and one day grow within the company. In my mind, you had to be the best of the best to work at Wynn Las Vegas. However, i can say that my experience was the complete opposite. I loved the girls I worked with. But management is a complete joke. I have never been treated with such disrespect in my life, like i was not on their level so i was treated like a dog. I would greet management when they walked in and would get COMPLETELY ignored!! Who treats others that way? There are no raises, no advancements. The girls i worked with (who had been there for years) warned me that this is the norm and i just need to get used to it. One manager in particular is known for being awful. She had mood swings and every day we would have to guess which mood she would be in, and that would determine how your day would go. You have to walk on eggshells around her. Others are afraid to even speak to her. I mean is this real life??? lol. My peers would complain and cry constantly when they would get passed up for a promotion that they most definitely deserved. I literally felt like i was being depressed and got out as soon as i could. I wish the best for the girls i worked with. They deserve better. Shame on Wynn Las Vegas for allowing people to treat others that way. Its disgusting.

The pay in my department is fairly adequate and you will learn high end customer service but those are the only pros about working here. 

As an employee you are clearly just a number. When problems arise management claims they care and will fix them but they really don't/wont. You will get frustrated with your unending effort of trying to be an exceptional employee (based on THEIR policies and standards) while always running into roadblocks on the part of your coworkers and management. Some days they might be your friend (professional) other days, you're bullied into silence (because speaking up will only put a target on your own back).

You will be frustrated with management for talking out of both sides of their mouth. They pride themselves on being 5-star but behind the scenes they are anything but that. They claim to be all about policy and procedure but then adhere to the exact opposite. 

Lazy, insubordinate employees are praised and awarded, doing things their own way, but the employees who try to abide by the rules/policies get gaslighted and stonewalled for speaking up, trying to make things better (the way the COMPANY says they want things to be). 

They are quick to criticize but slow to praise. They will expect you to bend over backwards for them with nothing in return. You can't trust management or coworkers. It is NOT a team or family atmosphere. There are alot of politics and an overall toxic vibe. I only wish I didn't HAVE to work here.

DO NOT accept any job from this place. In wasted 7 1/2 years of my life working in this hotel. I will list reasons not to accept a job with this company....

* Pay reductions - I had 4 pay reductions during my 7 1/2 years working here. When I left this company I was making $1.00 less an hour than when I started!

* NO Cost of living adjustments- 2008 was the last company wide raise offered. Unless your "union" hourly employees will not receive any yearly raise.

* MANAGEMENT- treats you like children. Unless you fancy an environment where you have to raise your hand to use the restroom , go to the printer or get a glass of water I suggest not working here. (call center ) Management DOES NOT care about staff. I had a co - worker who miscarried in the bathroom at work and they gave her a point for leaving work early that day !

* Healthcare- Jan 2011 the director of benefits was fired for speaking out and standing up for the employees because that year they tripled our cost of benefits. I was so embarrased when I went to the doctors and the receptionist said "what happened to your benefits plan? You guys have the worst benefits available do not tell people the name of your benefits when making doctors appointments, alot of doctors do not like to deal with this company"

This hotel is "5 stars" only on the outside. The internal customer is treated like dirt! I attest that everything stated is true!

Overseeing and coordination paperwork for the Executive Director of Marketing to present to president of Wynn for all future negotiations
•	Taking calls for director of marketing dealing with legal matters of billboards, ads, new tasks to be taken care of, and any outstanding matters
•	Dealing with high level management teams and CEO’s to resolve situations with payments, hotel rooms, and transportation needs
•	Coordinating and planning travel reservations for clients and my Directors
•	Responsible for setting up wire payments to all clients and ensuring the correct payment are sent out in a timely manner
•	Reviewing internal hotel reservation system and that all rooms are input/ overseeing everything is routed correctly
•	Dealing directly with general counsel at Wynn Resorts to assist with contracts and gathering necessary information (W9-W8, insurance requirements, etc.)
•	Responsible for overseeing the Director’s calendar in Outlook and updating meetings
•	Responsible for gathering information from client’s about artist information, the negotiation for price of performance, how many rooms will be booked, and how much money is distributed for club venue/food and beverage comp
•	Executing contracts on a daily basis to take to the President of Wynn
•	Obtaining a filing system consistent and organized with artist contracts and invoices for easy access

Greet each guest and have a consultation on what their expectation is on the service they are there for.  If they are getting a haircut I needed to see what their desired look was and make suggestions based on their hair type what would look good.  In the consultation for a straight razor shave I needed to know any type of discomfort they have when shaving at home and proceed with caution to not cause any discomfort while providing a clean close shave.

I learned how to talk to a upper business class clientele and provide them with a 5 star experience.

Miss. Wynn over saw the salon and barbershop operations herself and took pride in assuring the staff have a happy environment to work in by seeking a manager who fit the needs of the staff.  My manager treated everyone fair and with respect.

My co-workers were from all over the country and had years of experience in the salon industry and were able and willing to share the things they learned with one another.

The most difficult part of my job was the long hours spent standing in 4inch heels.  This just made for some extremely tired feet but I needed to adhere to uniform policies.

I loved being someone that men from all over trusted to make them presentable for their trip away from home.

Wynn Resorts has established itself as a reputable and respected company in the hospitality and entertainment industry. With its luxurious resorts, world-class amenities, and commitment to exceptional customer service, Wynn offers a unique and upscale work environment.

Working at Wynn provides numerous benefits and opportunities for professional growth. The company's commitment to employee development and training programs ensures that employees have access to the resources they need to succeed. Wynn also emphasizes a positive work culture, fostering a sense of teamwork, collaboration, and recognition among its staff members.

Moreover, Wynn Resorts is known for its competitive compensation packages and comprehensive employee benefits, including healthcare, retirement plans, and employee discounts. The company values diversity and inclusivity and is committed to providing equal employment opportunities to its workforce.

Overall, Wynn is a good place to work because it combines a prestigious brand with a commitment to employee satisfaction and growth. It offers a rewarding work environment, competitive compensation, and opportunities for advancement, making it an attractive choice for individuals seeking employment in the hospitality industry.

The security department has an extremely high turnover. They contract their directors for 1 year, fire them, and hire on a new one. There are so many problems within the department that it's hard for employees to feel like they can do anything positive. Management sits in the control room and watches employees for any minor slip up, then gives write ups, suspensions, or terminations. Only one person remains of 12 from my hiring class. That was in August 2012. Not a good statistic to have. There is no leadership and employees are always looking over their shoulders. One hour paid lunches are nothing abnormal for strip jobs and other resorts offer better pay/benefits. I did not receive my "annual increase" until my 15th month; that was after I sent multiple complaints to management and then above their head to payroll when no progress was made. I left the company before I got the raise, but eventually got a check in the mail for back pay. Union members are the only ones who have any benefits working here. The "nice resort" aspect is a facade. Many resorts on the strip are nicer than Wynn. Wouldn't recommend working here unless you absolutely need the job.

The Wynn is a great company. However working as a lifeguard was a horrible experience. We weren’t just lifeguards, we’d be forced to do others jobs like clean the food trays, kick people off chairs, and yell at guest if they moved there chair just an inch. It’s a little concerning how they didn’t care about their guests safety when we’d have to do these additional things while we were supposed to be supervising the water. Not to mention the whole season we had a maximum of 3 umbrellas on only 8 of our stands. I mean come on when it’s over 100 degrees out that’s just wrong. This company has millions of dollars yet couldn’t give their employees protection from the sun? Also the management is ridiculous if they didn’t like you forget it. The supervisors would constantly pull their favorite lifeguards off stand to do random unnecessary things. You barely could talk to your coworker without the managers jumping down your throats, like do you really expect us to go all day and not say a single word? Especially when communication was super important in this work setting. However the managers would always “group”. Way to set and example for everyone else. The Wynn is a great place but my department ruined it for me. Lunches were good though!! 1hr paid

Top Job Titles	Average Salary
Security officer 6 salaries reported	$19.83 per hour
Front desk agent 4 salaries reported	$20.00 per hour
Manager 3 salaries reported	$65,000 per year
Server 4 salaries reported	$14.25 per hour
Front desk receptionist 3 salaries reported	$19.67 per hour

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