local driver

truck driver

forklift operator

dock worker

operations supervisor

Xpress Global Systems, LLC.

If you are thinking of working for this company, please do yourself a huge favor and reconsider the thought. Its an Awful place of employment. Management treats you as if your just a number. It is very unorganized and chaotic. Your hours will keep changing from day to day or week to week. Management plays favoritism with certain employees while the rest of you are treated like the ground they walk upon. Management will tell you one thing and completely do another. They will blame you for things that they are doing just to cover there butts. CUSTOMERS ARE NOT PUT FIRST. When they heard that customers may leave, the comment of We will just get new ones is mentioned. When told that employees are gonna walk, comments of we have worked with no employees before or we will just get new ones. The turn over rate I have seen personally with the one I formerly worked at was absolutely ridiculous. Management makes promises that never happens, they are full of empty promises. They will tell you that your opinion matters, but I can guarantee you it doesn't they don't listen to you at all. Management will micro-manage everything you do. If you want to have a thought process, forget about it. If you want to suggest a better way, forget about it. You will not be able to take PTO time if another person is on PTO. If you and your significant other work at the same place you will not be able to advance within the company. You only get raises once a year if your manager gives you a good review. You will not have an exact set schedule. If you go above and beyond for the company you will not receive credit for doing so. I highly advise that you DO NOT WORK FOR XGS.

This has been one of the easiest yet most stressful and toxic jobs I have ever worked at. There’s a lot of favoritism and no incentive to stay at the company other than the PTO. Most people get paid the same yet there is such an imbalance of the amount of work that gets put on certain employees; some work harder and others get to cruise throughout the shift. There is a slight pay increase when you’ve been at the company for several years, but it’s still barely a dollar. When applying for the job it says that there is no work on the weekends, but every day we have been told to expect to work Saturday yet are only told for sure late Saturday morning/early afternoon. There are constantly issues going on with the equipment and the place is always understaffed. We were told that they are hiring more people but they have yet to do so. A man from upper management told the whole dock that they are ALL replaceable as workers, but also stated in the same meeting that it is important that we get home to our families safely. Management as a whole is inconsiderate, hypocritical, and doesn’t know how to do their job properly. They occasionally step out on the dock to micromanage and to put more responsibility on the dockworkers than what is necessary. They “ask” for our input from a dockworker’s perspective but they have hardly listened to what we have said and only strive to make our jobs more difficult. Anyone who stands up for the dock gets turned down, punished, or fired. There are other companies that pay and treat their dockworkers far more fairly than Xpress Global.

I was promised in writing a $2500 sign on bonus upon my hire 3 years ago. I still have not received it. I get a variety of excuses from "it was an oversight" to somehow I was disqualified from receiving it even though I have not missed a single day of work since my hire. Upper management is absolutely the worst I've ever worked for. Director level folks are the most dishonest and shady that I ever met, they totally harass the employees. Regional trainers are nothing short of a nightmarish joke a complete loud mouthed idiot. My driving record was spotless for 23 years prior to being employed here but over the past 3 years I have 35 CSA point ALL due to faulty equipment.  When trying to refuse driving this junky equipment you are threatened with your job. The first decent job I can find I'm outta here but I am now having a hard time finding another job due to the  CSA points.
They use paper logs and routinely work you more than 14 hours but drivers are asked to "fix" their logs to make them legal.
This place is a OSHA nightmare and I wonder how it has not been inspected by DOT or OSHA.  
My advise, go somewhere else for lessor pay and be treated as a professional.

I loved my job! I loved every aspect of it because it was a challenge and I liked that. I got to communicate with 40plus terminals and help them better when it came to the company procedures. I got to investigate lost and damaged freight and deal with customers on a regular basis. At the beginning I didn't think I would be that good at the job because I never talked on the phone in a business setting but I learned that I actually enjoyed it. It kind of gave me a personal high when I got to help people. When it came to the management I felt that I could go to them for anything but I didn't feel like they didn't have my back like they should have been when it came to certain situations. In the end I was very disappointed. I liked my co workers we worked as a team, but there was an occasional head butting which is normal, but there was someone who stuck out the most because they always acted like they hated coming to work and they were always saying they hated their job and they were never up for the changes that occurred in our department and it changed a lot. Hardest part of my job was not being able to make everyone happy. I am a peace maker so when a customer would call upset I did everything in my power to make their situation better , but in some instances that wasn't always possible.

A typical day will be scheduling residential deliveries of large freight. Most of the time, the customer is not told by the salesperson what to expect, so be prepared to deal with pushback. XGS is a curbside delivery. Someone must sign for delivery, and the driver may need help to deliver the freight.
You also deal with delivery issues. For example, Home Depot not accepting delivery in a timely manner. Many times, drivers are calling to report that they’re stuck at Home Depot for 30 minutes and no one has arrived.
You may need to call customers to reschedule delivery because management has absolutely no idea the dimensions of the customer’s order. Sometimes, it won’t fit on the truck.
Management does not provide adequate training for warehouse workers, which makes it difficult for the driver to deliver, and increase the risk of damaging freight.
Additionally, no one is motivated to go above and beyond. Everyone will only do bare minimum.
Do not expect any kind of pay increase.

The equipment was poor to include the tractor and trailers that we are to use to deliver and drive safely on a daily basis.  There was hardly a maintenance program to have the equipment serviced.  

Each day would start out at around 4 am and I would average about 400 miles and approx. 15 stops a day.  The hardest part was delivering 600+ pound rolls of carpet to customer who had no equipment to off load them.  According to my job description all I was to do is get the merchandise to the end of the trailer and it was up to the customer to get them off.  Well I never stopped there for a couple reasons, I was always trying to keep the customer happy and felt that in some way it was my duty to assist the customer get the merchandise off the trailer.  

My direct management was great,.  He was always there to provide advice or some assistance if needed.  Had the employees back and would stand up for us more often than not.  Upper management was lack luster and very poor.  That is all I have to say about the upper management without going on a rant.

What is the best part of working at the company?
Lots of home time and decent benefits. Average pay. Not the worst but not the best. Everyone seems to be very easy to get along with.

What is the most stressful part about working at the company?
Trying to get a full paycheck. I've never seen a successful trucking company so worried about paying a driver more than 40 hours. They WILL lay you off a full day to keep you at 40 hours even when there is work to do.

What is the work environment and culture like at the company?
Lots and lots and lots of management. The job is a decent job with good people. It's just not a big money maker. Dispatch will work with you on your personal affairs and time needed away from work. If you only want a 40 hour week then this is the job for you. 

What is a typical day like for you at the company?
Drops and hooks at carpet mills. Delivering backhauls to Atlanta and working your way back to Tunnel Hill. Mostly no touch freight. Most days I'm off by 5pm with about 9hrs

Company is a typical transportation and warehousing company. In my experience they were more concerned with saving a few dollars than helping their employees succeed. Out dated technology, Poor overall management (my direct manager was great), serious lack of communication and policy enforcement. Hostile customer service calls were a constant. Not a pleasant work environment. Pay was more than minimum wage, but less than a living wage. No bonuses, raises, or growth opportunities. They do offer out of pocket benefits packages to choose from, and earned vacation/personal time (must have approval to get paid). Found it a constant battle to keep clients/accounts happy when Sales reps would promise clients services that terminals could not deliver on. Office/Terminal located near freeway, however commute to and from was long in traffic.

I really like when I have situations arise that I am able to balance work and real life.  When I need to work from home that is often an option.  I learn something daily...often just how to deal with people when things are getting pushed.  I appreciate my manager that I don't have to deal with other managers that don't want to take the time to see your side of things. She will deal with side issues on our behalf. I like that I know what our target is and I always appreciate feedback so I know if we are heading in the right direction. Workplace culture is mellow for the most part. The hardest part of my job is trying to balance everyone's needs to the expectations of what can be done with what we have to work with. The most enjoyable is helping people get a job.  It is so cool to hear the excitement and gratitude in their voices.  Also, knowing we are helping the different terminals keep running and being a huge part of the success of the company. There is a peace when we know we did our job well!

Simply put, don’t waste your time and effort here. There is much better out there. Promising in writing a certain pay and then retracting their end of the commitment after one has already fulfilled theirs is a common practice. Rude, entitled customers who treat drivers and employees like scum. Zero work life balance (expect to answer and deal with calls any time of day, any day of the week even on PTO). Revolving door for managers who come in looking to make a positive impact and get suckered in with lies on what the job is like but when they try to implement change, they are shot down by corporate. Expect to work on average 80+ hr work weeks. No exaggeration. HR is a joke and will back track any statements (again in writing) to cover their behinds. People get written up and terminated over faulty systems that are out of the control of the drivers, trucks are old and unreliable. Just stay away. Do yourself that favor. 

Top Job Titles	Average Salary
Local driver 724 salaries reported	$26.41 per hour
Truck driver 96 salaries reported	$90.00 per day
Forklift operator 110 salaries reported	$19.31 per hour
Dock worker 56 salaries reported	$19.14 per hour
Operations supervisor 9 salaries reported	$64,256 per year

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