equipment operator

material handler

warehouse coordinator

writer

delivery driver

Yusen Logistics

Definitely not an ideal workplace for anyone who has little to no background in logistics. There is no formal training; it's more of a trial and error/learn as you go type of environment, at least for the job position I was in. Also, it's frustrating as there does not seem to be much opportunities for growth/advancement; probably would have to work for the company at least 10+ years for some type of promotion. Pay & benefits are decent, but can be better; barely any pay raises. The company seems to be going in a backwards trend, when their entire motto is efficiency - reduce all unnecessary things & finding solutions that work. There's excessive micromanaging & unnecessary group meetings happening in the middle of the work day when you probably have millions of other things to work on. Ever since the new CEO was put in place, the entire company vision seems to have shifted. Little to no acknowledgement of how operations are actually or should be handled, only values driving profit & positive KPI measurements. Also, there's way too much comparison between branches on their work performance - this is a recipe for disaster & an hostile work environment for employees since everyone feel's like they're competing one another. Upper management is terrible & incompetent; I simply do not understand how they were placed as managers, supervisors, or team leader. I witnessed many instances where they do not know our own clients we work with so they're having to rely our team to make sure everything runs smooth in the operations aspect. The workload is just excessive & unfair - unrealistic deadlines you have to meet to drive up positive KPI measurements every week just to make our branch look good. Voicing your own concerns/opinions does absolutely nothing it seems like as supervisor/manager only tells you that they understand but does nothing to better the situation. Overall, the company seems like they need to regroup & reorganize from the bottom up by putting better procedures in place. Perhaps maybe start putting people that  actually ARE knowledgeable BOTH in the logistics business & logistics operations in management positions?!? 

Provide support and coordination of RFQ’s and RFI’s for the Corporate Sales Department.
•         Act as liaison between Corporate Sales department and Region/Branch and Overseas offices.
•         Coordination of Global RFI’s and RFQ’s. Identify the opportunities and consult with management for strategy. Distribute RFI/RFQ materials to related regions and/or offices overseas and within the US Region.
•         Support Regional and Branch sales for potential product marketing. Collect information on potential market and companies and distribute findings as necessary.
•         Support Regional and Branch sales for target lane marketing (China/USA,USA/Europe)
•         Solve Problems including operation, accounting, and air cargo space.
•         Plan and promote sales campaign/projects. Overall support to achieve successful sales campaigns including monitoring target progress and gathering monthly updates.
•         Respond to inquiries/questionnaires from other Regional offices.
•         Plan and implement sales tools/materials for Regional and Branch sales.
•         Monitor email correspondence among region/branch sales and overseas companies/agents and advice or lead our sales team to avoid problems or issues.
•         CAP/Global Account Support. Provide Administrative support as necessary.
•         Provide monthly/quarterly/yearly reports with data from overseas agents/offices and/or from internal systems.
•         Support Account Manager for overall maintenance including creating and maintaining operational SOPs and conducting internal audit for selective accounts as necessary.
•         Act as National Customer Service window for select accounts. Resolve various issues by communicating with the customer and branch offices.

Talk the talk but always walked meaning your sense of urgency and continuous improvement idea's went unnoticed then forgotten. Sense of ownership was what you made of it weather right or wrong with no way to evaluate your attributes. Was to easy to allow someone to point the finger in the other direction without facts or trying to collaborate a true solution. No direction of companies expectations at least your job expectations and/or short falls being realized to would have been nice. Nice slogans but no true way to show accountability that those slogans and missions were going to be a way of continuous improvement that employees could be proud of. Where middle management takes pride in seeing upper management positions change like the weather but are afraid to advance there careers because the same may happen to them. No direction of trying to improve and develop expectations of the vision that company so desperately needs. Sink or swim and then like learning to swim yourself then being drown by new executive management that doesn't understand the jobs challenges or your accomplishments made. Where the only people that truly saw the difference you made positively in the company were the people that you coached, taught and trained in the trenches everyday. So many employees here get by with flying under the radar and being silent which equals to a company that ultimately will just continue its stagnate growth.

So much disrespect, laziness and unjustified conflict. I am a very hard worker, I respect hard ethical work, and I expect my coworkers including leadership to work with at least a minimum effort and respect both ways. I worked here for about a year and earned some respect in the beginning. Until some others decided to play favorites, others were lazy doing little to no work at all, and others behaving poorly and or unsafe. Not surprised more than one person got injured in my time there when so many act like children and are the left alone because they are favored. So naturally being in semi leadership position respectfully request for better to said employees and to supervisors. As a result I was threatened more than once (Should not be able to say that), falsely accused of wrong doing and wrongly let go. When I tried to come back after more than a year and they made me go through orientation and papers  as if I would come back before refusing a known good, hard worker that doesn't need to be told to work and needs work in these hard times. I will add I learned a lot... a lot about the type of work(unsafe/underappreciated), people and environment I don't want to be around. Not saying I'm perfect, I also learned about myself when dealing with situations like these and I am better for it. Hiring and leadership need to improve, stop letting things slide, we should all be striving to be better, not defending/encouraging poor behavior by doing so. 

-A typical day at work for me is spent running several high profile accounts as well as various small ones.  Providing all their transportation needs as well as handling pricing, cost management, process improvement and back office assistance.  On top of that, managing an office of people that are assigned other accounts providing transportation solutions as well.  Main modes of transportation we used and were proficient in were Intermodal, LTL and Over the Road.
-Anyone in transportation knows that it is an ever-changing industry so every day is a learning experience.
-The management at Yusen are highly visible people and very approachable.  They lead by example and are highly professional.
-The employees and co-workers are very skilled in transportation due to the on-the-job continuous training they receive.  
-The hardest part of the job is handling the inconsistencies the rails and carriers deliver.  The deliverance of those types of things to your customers in a professional and positive manner can be a challenge.
-The most enjoyable part of the job is when you can make a customer happy by solving either their simple or complex transportation needs.  I thrive on the success of a process and making people happy.

Overall it's a job not career. There's a inconstancy of hours, either too short and abruptly cut off for a week to even two weeks at a time. No guarantee of initially sold culture and daily job expectations and positive consequences supposedly to follow like bonuses and room to grow and rank up within the system. So rather due to both the shipping industries' unreliability to receive and thus reroute products to customer store sites timely and routinely as outlined as the main focus to the job requirements an added stress is poured on top in the form of unreliable communications from the direct warehouse management to aid in workflow assistance and relay important scheduling matters, innovations of conflict adversaries such as typical daily routine obstacles and clearly profound acceptance of leadership ownership and to guide and stay attentive and thus proudly adaptable to helping regulate and achieve regulatory obstacles to provide a seamless and effortless succession of all employees job mandates. So all in all a repeating failure of poor management abilities and poor culture as well as processing of simple and well outlined tasks aren't easily met as they can and should be if there were a higher emphasis of focus and accountability.

I worked for the organization for several years.  As a job I really enjoyed it.  It is what I wanted for myself in my current career path.  It is a large company and with this comes the good benefits package, a little higher salary, and a large group of people to work with on a day to day basis.  That is unfortunately where the better parts end.  The management changes every couple of years, constantly shifting initiatives, people, culture, and priorities.  Because of this the employees are left in a perpetual purgatory where jobs could be gained or lost depending on who is running the show.  To add a quote which I feel best fits this organization; "We trained hard, but it seemed that every time we were beginning to form up into teams we would be reorganized. Presumably the plans for our employment were being changed. I was to learn later in life that, perhaps because we are so good at organizing, we tend to meet any new situation by reorganizing; and a wonderful method it can be for creating the illusion of progress while producing confusion, inefficiency, and demoralization." Unknown source

What is the best part of working at the company?
Getting paid weekly because I’m hourly

What is the most stressful part about working at the company?
Upper management does not hold the next level of management or leadership accountable for anything. They pretty much get away with anything they want as long as they show up and complete production. It does not matter how poorly they treat others. Their job is never in jeopardy because the blind eye is, I’ve only been here for five months And have witnessed terrible terrible leadership 

What is the work environment and culture like at the company?
Work environment is toxic with middle management. There’s plenty of favoritism zero teamwork and the current leader ship lacks experience on many levels and is clearly identifiable but overlooked.

What is a typical day like for you at the company?
I try to come in do my job and go home at this point there’s no point in applying my skills they do not hold accountability so there’s no point in trying hard because people are in place and allowed to do terrible things and treat people terribly definitely looking for another job

Yusen was great when I started with them, but as they changed the way they did things, the culture became less enjoyable. By the time I left, the place was not a healthy work environment and many good people were practically fleeing.  My team's job descriptions changed from being Business Analysts to something else they created that incorporated Project Management, Quality Assurance, and Implementation without any additional compensation. In fact, they also changed the way they scored annual reviews and retroactively re-calculated everyone's scores.  Everyone's scores went down. I don't know what it's like now since just about everyone I worked with is no longer there. The last person I spoke to who is still there said, when asked how it was going there, "You know, about the same."  As a Japanese company, Japanese business practices are preferred, however either those do not translate well to the American worker or there wasn't enough training.  Either way, most of us did not think like a typical Japanese employee so it was awkward and frustrating.

I started in this company about 6 years ago. On first week working in this company one of the supervisor came screaming at me and threatening my job because I was busy doing something and didn't make a eye contact with him when he was taking to me. There was no job training at all. People who been working in this company for long time always make new hires doesn't matter if it's a temp, team lead or a supervisor always make them feel unwelcome, giving them a cold shoulder, constantly talking bad and making fun of them behind their backs. If you want people to like you, you have to buy them lot of lunches and gifts for them. Managers are huge joke don't care about their employees at all doesn't matter how hard you work for this company they don't appreciate at all, they always look at your mistakes only. There is a Sr. Supervisor working in Special handling department always trying to get people fired. This company lost lots of good hard working people because of their negligent. My advice to people who want to work for this company please stay away or get ready to suck it up to lot of people.

Top Job Titles	Average Salary
Equipment operator 28 salaries reported	$22.14 per hour
Material handler 19 salaries reported	$20.74 per hour
Warehouse coordinator 7 salaries reported	$22.86 per hour
Writer 24 salaries reported	$50,718 per year
Delivery driver 32 salaries reported	$30.50 per hour

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