account executive

customer service representative

senior account executive

account supervisor

intern

ZENO Group

I've been with Zeno for ~three years now and it was a great career move. I love the culture at Zeno, there are incredibly smart people working here who are willing to help you learn and grow, plus nearly everyone is genuinely a nice person. Zeno has some of the biggest companies and brands on their client list, so you can really boost your experience and resume. 
Working in any type of client service can be tough at times -- long hours and sometimes dealing with challenging personalities -- but in general I think the leaders do a good job at helping the teams navigate those situations. They are good about recognizing strong performers, helping employees manage their workload, and having difficult client convos when needed. 

Overall, I have absolutely LOVED working here.  

In reviewing the benefits and flex time for the company prior to joining i felt really good about what the work/life balance would be.  Boy was I wrong!  While I can say that the teams know how to pitch media and get some great results, the overall creative strategy is lacking and hours worked are insane- legitimately not sustainable.

Zeno Group is a great company to work for. The office is in a beautiful location downtown and most of the people are laid back and easy to work with. The workload is definitley challenging at times, but you are working with high-profile clients, so it's expected. The culture has been declining it seems and the company needs to give back more to its employees vs. clients at times.

Overall, an amazing place to work that really supports junior employees choosing their own path. If you have ambition, you will do well. That being said, the work life balance is nonexistent... but probably better than most other agencies out there. If you're going to do an agency, Zeno is the best of the best.

Zeno group is truly a great place to work. You'll find many opportunities here to work with world-class clients and most of the people you work with are nice. However, most emphasis is placed on clients. They need to do more internally to support their employees (better pay, better benefits, etc.) 

Possibly could be cool working there as a full time hire, but their internship program was neglectful. None of my co-interns seemed remotely happy or satisfied with their tasks and were highly ignored and underutilized. It all depended on who you were assigned to.

One of the great things about Zeno is the amazing people I’ve had the opportunity of working with. The team’s are made up of smart, friendly and collaborative team members who are willing to help you learn and grow and provide support along the way. 

As someone who started their career at Zeno, I have to say I have no regrets. There is no better agency right now, especially when it comes to culture and growth. I have been given countless opportunities while at Zeno Group.

My team was extremely supportive and great to work with! I learned a lot about PR, marketing, research, and social media, in addition to marketing analytics.  No complaints at all and couldn't have asked for a better experience. 

The agency culture at Zeno Group is great and the CEO tries very hard to ensure that employees live a balanced life - providing the flexibility to work from home and taking advantage of many company sponsored events.

Top Job Titles	Average Salary
Account executive 4 salaries reported	$54,625 per year
Customer service representative 40 salaries reported	$17.54 per hour
Senior account executive 12 salaries reported	$72,042 per year
Account supervisor 3 salaries reported	$86,067 per year
Intern 5 salaries reported	$17.80 per hour

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