correspondent

facilitator

patient accounts representative

operations supervisor

human resources generalist

Zeiders Enterprises

The most enjoyable part of the job was meeting and working with military families, in order to increase their understanding of child development and age appropriate expectations of children.  

One of the most difficult aspects of the job was the travel required, in order to meet individual families in their own home environments. The time spent traveling from home to home limited the amount of time to complete mandatory paperwork and documentation of visits.  

A typical day at work included preparing lesson plans for visits with individual families, based on the needs of the family and ages of their children.  The documentation and entry of reports and statistical data required a great deal of time on a daily basis.  

I feel I learned a great deal about the military and the challenges faced by those serving and their families, especially when children are involved.  While my gratitude to those individuals knows few, if any  limits,  I am also aware of the challenges it places on every member of a family, regardless of age. 

While employed as a contractor, I found it somewhat difficult  reporting to not only civilian program management but also to military personnel and their requirements.

This company is a fraudulent company that steals from the government and steals from military. Zeiders abuses their staff. As a telework employee, we are often not able to get up to go to the bathroom, eat lunch. We are constantly berated, our jobs threatened. We are old that we must keep the partners "happy" and are not allowed to give military spouses accurate information regarding the "schools" that market to them - which are not schools at all - these "partners" are designed to take their scholarship giving them noting in return. It was a terrible experience. I was continually bullied by by supervisors and other staff who thought that by my speaking up I was going to ruin their cushy job - "certain" staff who would play the game were rewarded with less work. So if you are as corrupt as Zeiders is, it will be a perfect fit for you!

This organization is highly supportive of its staff and the mission of the organization you will be contracted to work for.  The climate is all about supporting our military and their families and I am literally bursting with joy and a sense of accomplishment each day I arrive and leave my work location.  Zeiders and my organization are engaged in the community and recognize that no one lives in a vacuum.  The outreach opportunities are so vast that you will be extremely connected with the community and support the immense concept of service with pride.  

From a management concept, it has been wonderful experience working with true professionals.  The team possesses both the credentials and the experience to manage a social service focused organization to the highest standards without crushing the spirit or innovative characteristics of the employees.

I highly recommend this organization.

On the contract that I supported, the management team was inept and had a race relations issue (I.e., white employees received higher wages than black employees, white employees were promoted even if they didn't have the credentials for the positions they were promoted into, large number of black employees were either forced out of the organization, because of being the victim of an increasingly hostile work environment, or because they were targeted by management and wrongfully terminated). Education and experience were not appreciated. Management team was threatened by personnel with advanced degrees and more experience than they had. I do not recommend anyone working for this company if you are a proponent of being in an ethical environment and with working with ethical people.

The financial consultant program can provide a very valuable service to the military, but opportunities to serve in this capacity are extremely limited.  
After going through hours and hours of training, monthly conference calls and continuing education, on demand Personal Financial Counselors are lucky if they get selected for even one assignment of a few days a year.
Management continues to solicit and hire more and more PFCs (check online) when the existing pool are seldom offered opportunities.  
Perhaps if a smaller group of dedicated full timers were employed both the PFCs and customers (our military service members) would be better served.  At one point there were full timers, but it seems that now only part timers are hired, perhaps because they do not qualify for any benefits.

The management is really bad there, too many chiefs. Calls are monitored & very picky & want to stick to the script. And get on you if you forget to say something or remind the spouse about certain services at the end of the call , they take off points for every little thing. Your breaks are only taken when the call center is slow, & you only get 15 minutes for working part time. You are stuck at your desk all day long with out taking off your head set. If you take breaks they get taken out of your 15 minute break. Many spouses complain that everyone sounds like they are reading from a script when they talk to some advisors. And taking time off is very difficult too ! If you don’t have enough PTO, you cannot take that time off with out pay . They won’t allow it. & will get written up for it too.  I loved working with the military spouses but working for this company is absolute miserable! 

If you are used to social services then you'll find working here an easy transition. In other words, expect low pay, zero appreciation from the company, even less thanks from your clients and very poor management.

If you can go into this expecting to move on to something else within 12 months (hopefully sooner) then it could be a stepping stone. But forget promotion or advancement. Every manager is looking out for number one (themselves). You'll need to be self sufficient, teach yourself what you need to know to survive (otherwise your mgr will show you the view under the bus) and hopefully you enjoy helping people learn personal finance. Otherwise, you'll be very disappointed with any decision to be part of this organization.

What is the best part of working at the company?
Employees are first priority! Work-Life balance is very important to the CEO and is enforced throughout the company.

What is the most stressful part about working at the company?
The program is global and working with employees and clients in every time zone. This becomes confusing for some employees. 

What is the work environment and culture like at the company?
Company is very invested in their values and customs. It is always in the forefront and injected into every meeting.  It is amazing to be part of a company so focused from the CEO down.

What is a typical day like for you at the company?
I work remotely so many meetings with employees and leadership.  Also direct messaging and email communication.

Zeiders was one of the best companies I worked for and my experience was very rewarding. No company is perfect, people are not always easy to get along with and there is always room for improvement; but management always strived to ensure the employees and customers were treated fairly and with respect. Having worked with the CNIC Management team, I must say it was a truly amazing experience and I have no regrets. No two days were the same and being flexible and ready to deal with challenges became easy because of the dedication, commitment and professionalism displayed by this awesome team. It was not easy leaving but due to the nature of the business some things cannot be avoided, but nevertheless I would say, the experience was wonderful!

As an employee at Zeiders you basically have no rights or management support in your role as financial adviser. You are employed to assist servicemen with their financial issues. 

However, your work environment is relatively toxic since as a contractor you are instantly seen as a threat by your government employee counterparts.

There is no opportunity to move up and career is uncertain since contract for employment is year by year. 

You have an office but you are not allowed to have keys to it or the building in which you work. I do enjoy working with servicemen and their families. But the disadvantages far outweigh the advantages.

Top Job Titles	Average Salary
Correspondent 24 salaries reported	$28.00 per hour
Facilitator 7 salaries reported	$50,714 per year
Patient accounts representative 3 salaries reported	$57,983 per year
Operations supervisor 3 salaries reported	$71,333 per year
Human resources generalist 3 salaries reported	$65,000 per year

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