car sales executive

automotive technician

automotive service advisor

business development center representative

internet sales

Zeigler Auto Group

•Achieving High Standards focuses on ensuring customer satisfaction, accomplishing results, getting details right, and displaying professionalism and integrity.  This involves anticipating customer needs and seeking solutions to satisfy customers, achieving or exceeding sales and service goals, showing concern for all aspects of the job no matter how big or small, following ethical standards set by the company, and acting in a professional manner.
•Working Effectively with Others focuses on teamwork, listening, speaking, and writing effectively, and using these communication skills to influence customers to ask probing questions about potential problems and needs.  This includes being aware of the impact of one’s own behavior on others and subsequently using appropriate communication styles.
•Handling Pressure focuses on adapting to change, maintaining composure, resolving conflicts and multi-tasking.  This includes changing work priorities or procedures in response to changing conditions and multiple work demands, maintaining performance under stress or opposition, remaining sensitive to time deadlines, keeping a positive and professional demeanor, analyzing all viewpoints objectively, and shifting between two or more activities while maintaining high levels of quality.
•Managing Complexity focuses on planning and prioritizing, analyzing problems, and making decisions.  This includes accomplishing goals and meeting deadlines that support delivery of vehicles, customer handling, and business growth; recognizing problems; and determining relationships between “cause” and “effect.”
•Applying the Basics focuses on referencing written information, applying basic language and math skills, using computer and technical systems, tablet applications, completing forms, and learning new procedures.  This includes using computer and tablet application systems to access and input information, learning new information, and completing repair orders or other forms according to the specifications of the dealership.
•Understanding and Using Business Knowledge focuses on applying general sales knowledge and using knowledge of dealership operations.  This includes understanding general non-technical areas associated with automotive selling/leasing/financing, willingness to increase knowledge in order to ensure customer satisfaction and owner loyalty, and using skills to carry out company policies and build customer loyalty.

Working at Zeigler Auto Group has been a solid overall experience. It’s a well-known company with a strong reputation, which helps build customer trust and keeps traffic consistent. Having access to a wide range of inventory across multiple brands and locations makes it easier to help customers find the right fit. There is real earning potential here for motivated individuals, and the structure and training provided help keep things organized and efficient.

The team environment is generally supportive, and coworkers are willing to help, especially during busy times. Management is present and involved on the sales floor, which can be helpful when working through deals or customer situations. There are also opportunities for growth within the organization if you’re willing to put in the effort and stay consistent.

That said, the job does come with challenges. The hours can be long, including nights and weekends, and the fast-paced, sales-driven environment can be high pressure. Work-life balance can be difficult at times, especially during peak seasons. Income can fluctuate since it’s commission-based, and some policies and processes can feel rigid depending on the situation.

Overall, Zeigler Auto Group is a good fit for someone who is motivated, resilient, and comfortable working in a demanding sales environment. It may not be for everyone, but for the right person, it offers strong opportunity for growth and success.

A typical day at work is assessing our bank situation from the day before. I match Repair orders to how they were paid and write a receipt for the daily cash out. After that I start prepping the deals that I have received from the managers and getting them ready to run in our system and get them off of our inventory by doing the accounting for each deal. I tried to help out the title clerks as much as possible so that way they can just process each deal in a timely fashion. I help the receptionist whenever needed by answering the phones or helping out with paying customers for service/quick-lube. 

I've learned from working here at an automotive dealership is to have a lot of patience especially in the office setting. We are the true back bone to the dealership. We solve so many problems and help customers get their titles/vehicles to them  as fast as we can and help make the process smooth for everyone. 

The management here has gotten better. More managers are involved on the daily things than in previous years. 

I enjoy coming to work everyday because of the people I work with. I work with some weird people but they make it worth it when they have me laughing on a stressful day. They help keep me grounded and focused on the daily tasks. 

The hardest part of my job is having to hurry up and running deals for commission or end of month when sales managers hold the deals too long. It is a struggle trying to make sure I do the accounting correctly when I am under a tight dead line.  

While the Zeigler group does offer many good benefits in their highly competitive pay, PTO, insurance, and discounts packages these were strongly outweighed by the cons of working here. While up front Zeigler claims to be very focused on integrity, trust, and quality service, that is not what I saw while working there. From the top down management and employees were mainly focused on making money off the easy customers and not wanting to work with the "difficult" customers. While customers truly are wheat make a business Zeigler seems to think it has enough of them to not care well for each and every customer that comes through the doors. 
As far as taking care of employees, there is a very high turnover rate. At the store I worked in there was at least one employee leaving or starting almost every week. Also, "issues" with paychecks not being run correctly often caused me to spend weeks tracking people down to get the remainder of the money I earned. Zeigler also not maintain a good work/life balance. Employees are often required to work long days, late evenings, and weekends. Mid-level management positions often required working 6 days a week for 12+ hours a day while high-level management like general managers were frequently off on vacation, social functions, golf outings, etc
If all that matters in an employer is the possibility of climbing the ladder to making lots of money this is the place for you. If you are also concerned with an employer who genuinely cares for their employees personally, and you are interested in providing high quality customer service, this is not the place for you.


I worked at Ziegler Subaru ( Fort Wayne Automotive), and my experience there was overall very disappointing. The work environment lacked structure, and communication between departments—especially between service and sales—was extremely poor. This often led to confusion, inefficiency, and unnecessary stress for employees trying to do their jobs effectively.

Management was inconsistent and, at times, unprofessional. There appeared to be clear favoritism toward certain employees, particularly within sales, while other departments such as porters were frequently overlooked despite their workload. Recognition for hard work was minimal unless you were in a visible role.

Leadership was also largely absent from the day-to-day workflow. Managers were rarely present on the floor to provide support, guidance, or accountability. Concerns raised by employees often went unaddressed, and while there were discussions about improving workplace culture, meaningful changes were never implemented during my time there.

The overall atmosphere felt tense and, at times, toxic due to ongoing workplace drama and lack of professionalism. It did not feel like a supportive or team-oriented environment.

I would not recommend this workplace to anyone seeking stability, respect, or strong leadership.

This place is just bad. The management is just horrible, moral is so low its depressing. Most of us are underpaid for what we do we ask for raises and try to at least talk about compensation and they just blow us off. There's not enough technicians because they just keep leaving either due to pay or the way they're treated. None of the shop tools are in working condition which makes the job hard. They provide absolutely nothing. The training is decent at best. They promise they're going to help you train and shadow technicians however every time I try to shadow a technician it's considered a distraction and I'm told not to stand near them. The pay is just horrible You can go work at Chick-fil-A or Subway and make more money. I have worked there for 3 years now thinking that it's going to get better however it just progressively gets worse. I was hired with about 12 to 15 people none which are there still to this day. This place has a vicious cycle of treating people bad. I'm not just some disgruntled employee just a man who's tired of being treated  bad no matter how hard I try. They also violate numerous labor laws when it's convenient for them And then want to fine you whenever you violate them. 

I’m not in upper management. I’m not closing huge deals or running the show. I’m one of the many people working hard behind the scenes — learning, hustling, and doing everything I can to grow. And let me tell you, this is the best place I’ve ever worked.

Why? Because even when you’re just starting out, they treat you like you matter. You’re not invisible here.

There’s real opportunity — it doesn’t just fall in your lap, but it’s there if you’re willing to work for it. Whether it’s sales, service, BDC — whatever direction you want to grow in — the people above you will actually help you get there.

We’ve got customers coming in from all over the country, which keeps things fast-paced, busy, and yeah — sometimes a little chaotic. But it’s also exciting, and you’re never stuck in neutral.

I’d be lying if I said there aren’t frustrating moments. Every job has them. But here’s the difference: our management team listens. Got an issue? Speak up. They won’t just brush it off. They’ll reflect, adjust, and actually work to make things better — not just for customers, but for us, the people who show up every day.

So yeah, I might be at the bottom now — but this place makes me believe I won’t be for long.

I’m grateful to be here. I’m learning. I’m growing. And if you’re looking for a job that can actually become a career, this is the one.

Treated unfairly where training is concerned.  I was there for five weeks, meaning two to three days a week.  I had four different trainers that did EVERYTHING in their own way...the old screen, the new screen, use a cheat sheet, count the drawer.  Two trainers made a bunch of mistakes during closing and apparently told my manager that I was the idiot!  The phone system is an antiquated joke!  At my current job, I can help a customer, answer phone calls and juggle if I wanted to, but I was told that I was not smart enough to handle their junky phone!  All four trainers gave me different directions on answering, paging and routing phone calls, but it was still my fault.  I thought that most of the employees were nice and even generous, but my former manager made it quite clear that he spoke to several people and apparently, they told him my advancement and skills were poor.  The reason why I was working there in the first Place was that we need money in our household.  I made the mistake of working a second job as a cashier.  I was fired for that, but my manager did not hold back on pointing out my bad health and disabilities, along with all of the rude statements of my co-workers.  He also made a HUGE mistake by not having an HR rep, another manager or a witness in the room to present termination.  I used to be a corporate manager.  I know how that works.....and I’m not so dumb.  I wouldn’t recommend working there without a sizable raise from $11.00 to about $16.00.

I absolutely love Zeigler dealership service departments! It's a rewarding and fulfilling experience that allows me to develop and use my skills in empathetic leadership. Over time, I've come to appreciate the significance of fostering a culture of Passion, Reputation, Integrity, Drive, and Execution within my team.

One of the most challenging aspects of my job is staying ahead of the competition. However, this constant drive to excel keeps me on my toes and motivates me to continually explore innovative strategies. It's an exhilarating challenge that pushes me to think creatively and adapt swiftly.

In the middle of this competitive environment, what truly makes my workday remarkable is the support I receive from people at every level within the company. Knowing that I have the backing and trust of my colleagues and superiors instills a sense of confidence and reassurance. It allows me to tackle obstacles head-on, knowing that I am part of a team that values and supports my efforts.

Overall, managing service departments has taught me the value of empathetic leadership, the importance of cultivating a strong company culture, and the rewards of having a support network at every level. It's a profession that constantly challenges me yet fills me with a sense of purpose and satisfaction.

In the shop, the dispatcher and service director play a game of favorites. They do not evenly spread work out, and have specific technicians that get extremely easy work, every single day. These are the techs that couldn’t fix a sandwich, yet make the most money because they can book the most hours with the work they are given. The jobs that require actual diagnosis of failed parts are given to the techs that are intelligent. In this work place, the more you know the less you make. The best techs are always disgruntled due to the fact that they struggle to hit their hours for the week, but are always entrusted with the cars with the most obscure problems. The favorites get to decide what work they receive and don’t, and if they get a job they don’t want to do, they don’t have to do it. Three new techs came in from a different dealer, and almost immediately are given royal treatment. The service department is ridiculously unfair, and always having to look for techs because all the good ones walk away once they see how the favorites are fed easy work. If you can fix a car, stay away from zeigler ford. You’ll be taken advantage of, and treated poorly until you figure out that you’re better off elsewhere. 

Top Job Titles	Average Salary
Car sales executive 43 salaries reported	$112,788 per year
Automotive technician 20 salaries reported	$122,000 per year
Automotive service advisor 21 salaries reported	$95,712 per year
Business development center representative 12 salaries reported	$56,625 per year
Internet sales 2 salaries reported	$57,500 per year

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