production technician

shipping and receiving clerk

warehouse manager

inventory associate

production lead

Zenni-Optical

This company has serious leadership and workplace culture issues that make it an exhausting and frustrating place to work. Favoritism is obvious and affects everything from accountability to how employees are treated on a daily basis. Standards are not applied fairly, and certain employees are clearly given special treatment while others are held to completely different expectations.

The leadership team often appears unprepared and lacks the knowledge and professionalism needed to manage effectively. There is constant inconsistency, poor communication, and little accountability when problems arise. Instead of offering support or solutions, leadership often creates more confusion and unnecessary stress for employees.

Bullying and harassment are either ignored or quietly accepted, which has created a deeply unprofessional workplace culture. Management openly gossips about employees and makes negative comments within earshot of staff, showing a complete lack of respect and professionalism. It creates an uncomfortable atmosphere where employees feel undervalued, disrespected, and constantly aware that leadership may be speaking negatively about them as well.

Morale is low because fairness, respect, and accountability are clearly not priorities here. Employees are expected to perform and remain professional while leadership contributes to the dysfunction instead of correcting it.

This company will continue losing good employees until leadership is held accountable and meaningful changes are made to fix the toxic environment they have allowed to grow

If you are a temp, Zenni does not care for you. DO NOT APPLY HERE, yes the money is good but its not worth if you are a temp because they will get rid of you first if anything. The management is known lie any chance they can get and they say that they care for their employees...no they do not. I was working very hard and they praised me every time i asked if i was doing good but ended up firing me for something very petty because I left the building on my break without letting anyone know but I came back on the appropriate time but told the temp agency that hired me through for "quality control" which are two very different things. If you are looking for a long term job don't come here. Look elsewhere, these people treat you like you are nothing here. 

Got fired on my day off because management can't have a grownup conversation. You get three points as a temp but I only missed 2 days. I was a good worker and they used me for numbers the day before they called my temp service to fire me. They desperately need people but letting folks go. They don't like people who aren't afraid to speak up and say something. Management are clowns . My supervisor is confused and employees are messy. They try to know everyone's business instead of work . Take it from me and don't waste your life here. It's very hot in this building also. You'll definitely regret working here . Oh yeah confused supervisor loves doing trivia questions every start up meeting. Lame and waste of time. Zenni makes your lens but have no vision .😎

If you can deal with terrible leadership for above average pay this may be the place for you. Management will ignore your questions, asks for help, and asks clarification then get frustrated with you when you didn't complete a project exactly how you wanted it. Management will assign you tasks you do not have the access or ability to get done and still expect you to get it done while ignoring your requests to get the access to do the project. The job itself is very easy just don't have any ideas or experience higher than a tier 1 admin because while they say they want you to develop they will make sure you only have enough access to do basic troubleshooting no matter your experience level. 

New senior leadership plus founder who doesn’t understand how to run a company or basic marketing and brand have led to chaos, managers quitting, and lots of more junior left to jobs that they didn’t sign up for and aren’t qualified to do. The new key word is “profits.” Not quality, but not spending money. The new leader came from tech/it but believes they know everything about everything. Which means they control and must approve things on the most mundane levels. There are endless “alignment” meetings and junior people having to justify their actions. Now is not the time to work here. 

Zenni Optical provides me with a stable job and great work environment. The company provides you with the opportunity to become a licensed optician, at no cost to the employee, but you must study on your own time, which is a small sacrifice considering the reward is becoming ABO certified. My favorite part about the job is that it's never boring. I always have something to do or new things to learn about the optical industry.

feel it is important to share that I found the work environment to be unfair. Specifically, I observed a lack of consistent treatment among staff and noted that necessary training was only offered after management had already built a case against an employee for mistakes. I believe that providing training after the fact, rather than as a preventative measure, sets employees up for failure.

I remained in the position for as long as I could, but I can no longer accept this type of treatment. I hope this feedback is taken into consideration to help improve the experience for future employees.

Management changed and most seasoned employees  were terminated within months of them taking over executive management positions.   Employees were assured that they would be part of Zenni going forward, helping to further build the company and then with no warning, people started to be let go. There are almost no seasoned employees at the company now Morale is beyond low for the few that still remain, as they see what the company once was -great - and where it is now, a heartless machine 

What is the best part of working at the company?
It was ok at first, cant trust people, human resources only see what they want to see. 

What is the most stressful part about working at the company?
communication,  cant trust people , temps take you wrong way, management puts on a face like nothing is wrong, then all of a sudden you get pulled in to the conference room and get terminated 

What is a typical day like for you at the company?
morning meeting, then get to work, unbox lenses and frames into trays for production machines via conveyors 10 hour shifts, clean up and go home

For learning optics it is one of thr best labs for knowledge going in as it just started and is expanding, the main problem is that leadership is still figuring out how to bring a optics lab off the ground from scratch have bitten off more than they can chew in some cases. They had to close a shift out right less than 90 days of it starting.  Pay is less than average but benifts and culture are really amazing.

Top Job Titles	Average Salary
Production technician 2 salaries reported	$18.00 per hour
Shipping and receiving clerk 8 salaries reported	$18.94 per hour
Warehouse manager 5 salaries reported	$63,000 per year
Inventory associate 6 salaries reported	$17.67 per hour
Production lead 8 salaries reported	$27.50 per hour

Working at Zenni Optical: Company Overview and Reviews

Zenni Optical

Zenni Optical Ratings

Popular jobs at Zenni Optical

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected