field service technician

warehouse worker

pharmacy technician intern

technician

rental manager

Ziegler CAT

If I could give this place zero stars, I would. Working here was one of the most confusing and frustrating job experiences I’ve ever had. To start, the boss barely spoke to me—actually, they barely acknowledged my existence at all. There was no onboarding, no direction, and absolutely no communication from leadership. It felt like they expected me to magically know everything on day one.
The team culture made things even worse. Everyone gatekept information to the point where it became impossible to do anything effectively. Simple questions were treated like classified secrets, and no one ever seemed to be on the same page about anything. Every department was operating in its own little bubble, and I constantly had to chase people down just to get the most basic answers.
As for job duties… there basically weren’t any. I was given no role definition whatsoever and had to create my own work just to stay productive. And when I finally managed that, I was constantly pulled to do random tasks that had nothing to do with my job—usually to cover for people who had been laid off or abruptly fired. It felt like I was being used as a catch-all, patch-up worker rather than someone hired for a specific purpose.
Overall, the lack of communication, the disorganization, and the constant chaos made this job a complete mess. I walked away more stressed and confused than when I started. I would never recommend this place to anyone looking for a functional or healthy work environment.

Ziegler has been a great place for me and my career. It's a privately held business, and the owners seem very invested in the long-term success of the company. People are very down-to-earth, genuine, and hard working. I have a family, and I've found it's a very good environment for work/life balance. 

Ziegler is involved with philanthropic work - I have opportunities to participate in different volunteer opportunities in the area which is something important to me.

I always tell people the best part about working here is the people. I've worked a few other places and couldn't believe what a difference it was working here. People are honestly really helpful and really dedicated and very friendly.

For me, the best thing is that the company is small enough I can have an impact. I've worked for Fortune 500 companies before, and it's impossible to make your mark or have influence with a publicly traded company with tens of thousands of people. Working for a mid-size company has allowed me to take ownership in my career and have a big impact. I have no interest in going back to a huge company after working in an environment like this. Is it perfect here? No. But I've worked for enough other types of companies to know this is a good place to land for a long-term career, which is why there are so many long-term employees here.

Its an ok place to work, but upper management is very removed from the lower echelon and what the day-to-day duties truly are. HR Dept is extremely slow at hiring, including from within, and demands that "paper ceiling" even if it has nothing to do with the position or industry. They just demand you have it. Constant change and restructuring thru out organization which has hurt their brand & reputation in many areas. Some people feel they can do what they want and not follow company rules and policies, including those who set the rules and policies. Other's worry too much about different departments they have nothing to do with. Too much socializing, gossip, and drama in the office environments to actually be productive. If you're not part of certain clicky groups, its even harder to be happy with your employment.  Lots of "tough guy" shop talk from techs. Smaller customers are whiny, bigger customers are demanding, and both have been coddled too much because of the culture. Pay is average in many positions, but benefits are decent. Lots to leave desired though and overall, there's better places out there.


Every specialty shop (General Line, Industrial, Rental, Truck, ETC) is like a smaller company and may have differing challenges, benefits, and structure.



I love doing my job and working on equipment. The flexibility with time off is very good too. That's about where it ends.

Management is extremely frustrating. Most things we do are never fast enough, good enough, clean enough, or safe enough. It seems like we are always doing something wrong. And the policies will change on a whim, with most people scratching their heads, like where did this come from? 

Ziegler used to be the best company in the area for technicians to work for. Now they are average. 

They are highly motivated to hire new people, throwing tools and money their way, but they do absolutely nothing to retain people with experience.

The company as a whole is a good company to work for. When it comes to management less than desirable. There is favoritism. Ive seen where someone gets hired on and and is gone before there 90 days because the service manager did like them. If you’re good at what you do there is no chance of promotion. 

In my 10 years of working here i enjoyed doing what i did working on new engines for my customers. Working along side with the project engineers to get the product right the first time. You are never working on the same thing day in and day out. You are always learning something new and they will send you out to get certified via the ziegler university and factory training. 

What is the best part of working at the company?
Working with a company with your safety in mind, great group of people. I would say that it was the best job I ever had .  (Retired) 

What is the most stressful part about working at the company?
For me mostly zero stress except some traveling. 

What is the work environment and culture like at the company?
Fast-paced customer care. I traveled to different branches working on the facilities maintenance .
Worked mostly all positive great grope of course worker's. 

What is a typical day like for you at the company?
Great working environment day to  day Different projects

Worked at Ziegler for 6 years.  When I started I had a great, supportive supervisor who was wonderful!  But things soured terribly through the years.  I ended with a supervisor who had NO business in that position!  She was great at the product support part of her job, but had no leadership skills to speak of.  We were treated like trash and it killed morale.  When this issue was brought up to her she blamed everyone but herself.  Ziegler has FAR too many people in managment positions, furthermore they have far too many who are incredibly unqualified!!!  Job seekers beware!

Management holds you back at some locations. They block you from advancing into better positions. Lots of BS for the technicians. More paperwork for the techs and they are suppose to charge customers time for morning meetings that turn into them getting told they cant do anything right. Very poor morale at a lot of locations. Very high turn over in a lot of positions. Dont get hurt it is always your fault. Disatchers are on call 24/7 with no breaks. expected to answer all calls.Over all I believe there are better jobs out there.

The company culture is very traditional, which isn’t necessarily a bad thing but becomes detrimental when there is a lack of willingness to try new things. It’s a bit of a boys club and females have to prove themselves to earn the same respect and treatment as male employees. In some departments they allow poor performing and unmotivated employees to continue working there, which negatively affects morale and adds more work onto the plates of employees that do work hard. 

Top Job Titles	Average Salary
Field service technician 29 salaries reported	$44.14 per hour
Warehouse worker 30 salaries reported	$23.16 per hour
Pharmacy technician intern 17 salaries reported	$21.00 per hour
Technician 17 salaries reported	$35.41 per hour
Rental manager 13 salaries reported	$71,585 per year

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