sales associate

salon manager

store manager

sales representative

maintenance technician

Zoom Tan

I worked at zoom tan for little over a year. It had its ups and downs. My location had some of the sweetest clients and is close to my home. I stayed as long as I did because I had the best district manager. She really cares about her staff and goes above and beyond and that is what made me stick it out. 
One major issue with zoom tan is there turn over rate. At this point everyone in town has pretty much worked at zoom tan and a majority of the applicants we get are pretty awful (there are a few good ones every now and then). Now a days people rarely do 2 week notice, the new generation in the work force just doesn't care. And with single coverage it creates alot of problems. There needs to be better screening with the hiring process... there are so many complaints because they wont allow managers to fire associates that are rude and disrespectful (to management, co workers and clients), don't clean , and constantly call in/drop shifts, refuse to take out the garbage, leave the salon filthy. What made me leave was the little pay, no raise, and being forced to work with rude associates that don't clean and are an absolute nightmare to be around. The good employees end up leaving due to very little pay. We also don't get breaks, in the slow season we have time to sit down but it is usually too busy. You aren't allowed to leave the building so always plan on bringing food that you probably won't have time to eat. Sales goals are pretty unrealistic for the upstate New York market. Only the Florida associates regularly make their goals. You will rarely see a penny of commission. Equipments always breaking takes forever to get it fixed. Maintenance does less and less, now they expect salon managers to do bulb changes which take alot of time and booths fill up quick. 
Lastly, when a loyal manager has stuck by a company for a year, is one of the employees that had been there the longest, would week after week train new managers and new employees for other stores, countless opens to closes , countless shifts at other stores to help out, and yet no raise? When the new managers with mostly little to no retail management or sales experience are making $3 more an hour than the managers that have been here the longest that do the most work that is just ridiculous (I have years of retail management experience). I will not waste anymore time working here.

When I worked at Zoom Tan I had to constantly deal with angry clients because their customer service is terrible, their policies are inconsistent, and the head boss would often get involved and insult clients. They also had a strict no refund policy even if the client had a real reason for getting a refund. But, really the CEO is the number one problem with working at Zoom Tan. He is an arrogant, mean, and opinionated man. He has to win every argument and can never admit that he is wrong about anything. Despite what they say on other websites like Glassdoor, you will very likely deal with the CEO. He is a micromanaging lunatic. Especially if you work in Naples, where the headquarters is,  you can expect to see him personally. He would often pop into stores and berate and belittle the store employees. On several occasions he made the girls cry by being so mean to them. If you work at one of the other locations in Florida or in New York you probably won't see him that often. But, because they watch you constantly on camera like a bunch of creepy stalkers, he will be seeing what you do. The moment you do anything that he thinks is wrong or gets around any of his crazy rules he will call or email you and either fire you or at least threaten to fire you. He will at least insult and belittle you for not doing what he thought you should do. It really is a sad and terrible place to work. You are usually alone and are constantly confronted by angry customers. A lot of times when you're alone creepy guys will hang out and try to flirt with you. You have to eat lunch in a closet with the cleaning chemicals. But, you usually don't get a break because you are alone and constantly have to deal with people coming into the store.

I worked at Zoom Tan all through college and for about a year post grad. There are some benefits for part time employees if you do work over 30 hours a week (dental insurance, not sure about medical) but for the most part, it was just a job to get me through school and then a second job until I was financially stable enough in my career. I don’t think the average person could live on the pay without having additional income. Sure, there are bonuses but it really depends on which salon you’re working at. It helps to be knowledgeable about the products and if you’re the type of person who isn’t afraid to pitch a sale, however, if your client base just doesn’t have the money, it’s going to be difficult making your sales average to get that bonus. Also, calling out isn’t really a thing. If an emergency comes up the day of your shift or after you’re already there, you need to find coverage which can be really difficult if you’re currently dealing with an emergency. As for positive things, it’s a fun place to work. If you like talking to regular customers and you like tanning products, you’ll enjoy that aspect. You also can UV and spray tan for free and the products are half off which is nice. I also had a lot of luck with managers and coworkers and worked with some really awesome people who made it fun. Most of the time you work alone, but during busy season (usually mid-February to late May) you’ll need double coverage and you get to actually work with your coworkers. There’s a lot of freedom at the job too. If it’s slow you can pick what you want to clean or if you need a break it’s no big deal. 

I had managed a ZoomTan salon for 2.5 years. It is very sad to say that the corporate looks at you as a number no matter how hard of a worker you are and what you did for the company. I had worked many hours overtime, when I was sick, on my days off ect. just to be let go for being sick and having a surgery. They have no training for management so it's up to you ti figure it out. The company does not listen to health inspectors with their cleaning supplies. It is very stressful to know that no matter how well you do your job they simply do not care about you as a worker. I will say my team and clients at my salon were great but the company is horrible to work for. They say you will make commission but put the goal out of reach for the area you are in and when you try to make suggestions they ignore you. Do NOT waste your time. DO NOT BE A NUMBER TO A COMPANY. 

You are ALWAYS by yourself no matter the busyness of the salon, so no break! Deal with rude clients due to CORPORATE mistakes! NO IDEA OF SALE DAYS! (you know when clients know) as well as working in an overheated space due to not having proper AC working/flow.

If being underpaid, being told not to leave town on your scheduled day off, and not appreciated for your work is something you look forward to then this job is for you! BUT if you value yourself as a human DO NOT WORK HERE!

It makes ends meet. Like any job that pays less than what you can actually make a living off of, it's what you would expect. Daily responsibilities aren't difficult unless you have physical setbacks in any capacity, as you aren't allowed to sit and you do not receive a break (no matter how long the shift). You are required to work one Thursday or Friday open-close every week (roughly 11-12 hour shift) and one Saturday a month. You are also on call as a manager, it is required, but because of limited staffing this can be daunting depending on your personal life. If you're young and just figuring things out, this would be a good fit for you. Other employees are typically supportive and easy to get along with, and upper management is typically well available, however they do have a tendency to get overwhelmed with their own position and may take a while to get back to you on things. I would never recommend it as a long term job, but like I said, it makes ends meet. You do get PTO but you can't take days off during busy season (normally April-July). Minor things to complain about, just keep your head down and do the job and you'll be fine. 

As a part-time employee, you don't see the chaos, drama, and toxic upper management culture. When you get to management, you think everything is great until you realize they're watching every single thing you do. If there is no one in the salon, you can't sit down, or you're lazy. You think you're doing your job right, but if you're slightly behind on sales, be prepared to feel guilty.  If one of your employees can't work or doesn't show up on weekends, you have to drop everything and go in to work and somehow figure out how not to go into overtime. Upper management will change the rules, policies, and tasks at any time without warning or notice. Sometimes clients are aware of it before you are. This company treats its employees like they're robots and has to do everything absolutely perfect, god forbid you make a mistake. If you want stability, positivity, and room to grow, look somewhere else because it is not at Zoom Tan.

absolutely the most horrible job that I have ever had the way that they run their business and policy is insane. They are extremely competitive with sales and commission not every single person that comes into the salon wants to buy $100 or $200 bottle of lotion, you can kiss on getting out or anything for any kind of emergency goodbye you do not get a lunch break. You do not get a 15 minute break. You're not allowed to leave the salon. You have to request one day off about three months in advance if you have an emergency and cannot make it into work, you have to find coverage that morning. You were always on call. you are not allowed to go out of town on your days off as if they have some kind of say in it because in case one of your employees calls out, they expect you to be there. You will never get over 40 hours. You will never even get 40 hours as a full-time employee because they are not willing to pay any kind of overtime to any single employee whatsoever.

I worked at Zoom Tan and unfortunately my experience was extremely disappointing. The company policies often caused frustration for customers, and as front desk employees, we were the ones who had to deal with the backlash. Customers would regularly yell at us over rules and pricing structures that we had no control over, which created a very stressful and uncomfortable work environment. What made it worse was the lack of real support from customer service. When we reached out for help in difficult situations, we were often met with the same dismissive attitude that customers were giving us. Instead of feeling supported by the company, it felt like we were left to handle intense situations alone. Overall, the environment felt negative and draining. Employees deserve better communication, stronger support systems, and policies that don’t constantly put them in the line of fire. I would not recommend working here based on my personal experience.

As a military spouse and mom working here was difficult. At least at the time. My husband was overseas and I just had our daughter. Zoom tan required that managers (as I was) need to work a closing shift (till 10 pm) and weekend shift every week. Well child care is not open till 10 pm, and not open on the weekends. I feel they should have been a little more lenient due to the situation and that was not the case. It is not a common situation so should they have been willing to help and other employees get upset, they would have adequate reason for allowing me to work regular shifts. As a manager I did take evening shifts and weekend shifts when necessary so my employees could take leave. It was not something I could do regularly. Culture was fun. Management team meant the best but were only focused on business instead of employees. No lunch breaks. They allowed you to eat while on duty because there were no overlapping schedules

Working at Zoom requires you to have good self time management. It is truly a job best suited for college students or those who are looking for just part time/light hours.
The job itself is simple, you check in clients, clean the rooms, and keep the salon going while pushing sales.
But the downfall of the job is you work alone a lot. You don’t get a break, so if you’re there for a longer day, you need to bring food because you can’t leave. If you are the manager, it’s even worse. You are on call, all the time, in case someone else can’t work. If you’re sick, and no one can cover, you still have to deal and work. Higher management don’t always communicate the best and it can often feel like you’re “thrown to the wolves” in the job.  I wouldn’t recommend the management position to someone with children unless you have reliable care.
The regulars are the best part of the job 

Top Job Titles	Average Salary
Sales associate 412 salaries reported	$16.24 per hour
Salon manager 41 salaries reported	$19.35 per hour
Store manager 42 salaries reported	$23.31 per hour
Sales representative 3 salaries reported	$17.83 per hour
Maintenance technician 2 salaries reported	$35.00 per hour

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