Zwanger-Pesiri Radiology

When I first started for the company I really liked my job. There were only maybe 15-17 offices at that time. We used to get a uniform allowance, a "holiday gift", a bonus, holiday party, pizza and bagels monthly and a raise. Full time employees worked 40 hours, there was opportunities to pick up extra hours or shifts. Most people had steady hours and worked in one office. I liked working with the same people every day.

As of the end of 2018, the company began making cuts to save money first thing cut was our hours we now work 37.5 hours a week (which doesn't seem like much, but when you look at it over the course of a year can be a $2000 a year or more pay cut). 

I don't really care that the company did away with the holiday party, or the pizza/bagels or even the uniform allowance. But the employees that go above and beyond, staying late, coming in early, training new employees, picking up extra tasks around the office should be rewarded with a pay increase (even the employees that work in a different office EVERYDAY).

I also forgot to mention, now our schedules fluctuate SO MUCH. Many employees get shuffled between offices, varying hours and if you request to work a shift say during the day upper management will ask you if you have kids, and if you don't they say something like "well, if you don't have kids, why can't you work at night?". I have been sent to offices from as far as Plainview to Shirley even though I live in Mid-Suffolk county. When you complain they tell you how short staffed they are and need you to cover in that office. You also have to give a reason for requesting a day off or to swap shifts with another employee, if the reason isn't an acceptable your request is denied. If you have the time, why does it matter WHY you're asking off? It's none of their business?!  Especially if an employee complies and goes from office to office, working various shifts with no complaints. I get such bad anxiety every morning thinking I'm going to be late because my shifts vary so much or that  I'm headed to the wrong office because I am in a different one literally every.single.day! (also, none of the offices are consistent with the way they do things... if one office calls patients that don't show up for their appointment, you'll be in an office the next day that doesn't call those patients).

Another issue with the cuts ZP has made is they took away essential office supplies. No more highlighters, note pads, post-its, cups, coffee, etc. They took out the high speed printer/faxes and replaced them with old, slow, run down printers that never work. Speaking of never work, the computer system goes down company wide AT LEAST once a week. The ipads, phones, fax system and computers are so out of date and with all the offices that keep opening (even though they have no money??)  are way too much of a load for the system to handle. Management is aware of this and they say it would cost too much to update the computer system. So the front desk gets all the angry patients coming in and screaming in their faces even though it is all out of their control. 

Workers that kiss up to upper management get treated differently than people who just go to work and do their job. Manager's favorite employees get to order breakfast, leave the front desk to eat it (without punching out) and come back and take their normal break later, I've seen some employees actually leave the office while still on the clock to do a "coffee run", some employees are never at their desk always "in the bathroom" or "getting something out of their car", some employees ignore patients or pass a patient off to someone else if they don't feel like helping them, some employees sit on their phone instead of taking patients, or watch Netflix and nothing is said. There are employees that call out sick so much they ran out of time off that still work there.

You get nasty emails constantly about all the mistakes you've made (minor mistakes). You get interrogated why you did/didn't do something "why didn't you schedule that patient?", "why didn't you finish labeling faxes?", "why didn't you call that patient?". They waste their time on such mundane, irrelevant things, but yet if you help a patient with their paperwork, bring them to their modality, have a pleasant conversation, get a compliment, go ABOVE AND BEYOND to assist someone, make their day ……. NOTHING, good work, exceptional work, etc is not recognized, you do not get praised, it just gets brushed off like it never happened. I'm not saying you need a pat on the back to do your job but if you do something so extraordinary and your manager doesn't even compliment you, something is wrong there.... Okay, I think that's enough of my rant. If you apply here good luck... I've seen so many people come and go, the company is lucky if anyone stays longer than a year at this point.

This is by far the worst company seized to exist. I wouldn’t even know where to begin. So lets just start with the current issues of this lovely company. It is evident that the company is plummeting and there is no money. They cut our hours, theres not enough staff, they are firing for any little thing , theres no cleaning company, theres no overtime, theres no sanity, theres nothing. Sure you can put down that theres health care but its one of the worst but hey, its cheap for the company. Sick days? Don’t even try to call out or admin and the unqualified managers will certainly try to penalize you for use of ...uh you’re allowed time. Doctors note? Doesn’t matter. 
Managers are one of the biggest issues here...I mean aside from the company being broke. The level of pettiness and bullying is absurd and no one comes into defend the employee. An employee could be getting screamed at by a patient and imagine the employee defended themselves....they would surely be fired or written up. Someone always has to be in trouble. For anything. Human error? Whats that? You should’ve been perfect. And even when you do perform “perfectly” don’t worry, you’ll get a bunch of emails reminding you how much you aren’t appreciated. Managers tend to pick certain people and try to make their lives miserable and not realize that we are people too. The majority of them don’t manage...they simply audit. I didn’t realize auditing was another term for managing an office and the majority of mistakes are from the managers who can just cover it up.
Bullying is insane. Management form biased feelings towards certain employees in hopes of getting them in trouble. New employees beware, you’re not liked already and you will be targeted.
Short staff means you are over worked. You are overworked and paid so little for it. The starting pay is equivalent to those at a fast food establishment and they get a better deal. You are so stressed out that it isnt about the patients anymore. The company doesn’t care about the patient, the company cares about money. Money that we don’t have. 
Techs are pushed around like cattle. No breaks.....operating 2-3 machines at the same time (uh illegal) . Yes? Patients are left unmonitored on machines so we can get another patient on another machine. Some techs are cross trained by learning in the office...not having an actual license. 
It is big brother......You are being watched...all the time. The cameras are on you and god forbid you didn’t get a chance to stand up in time for 1 out of the 100-200 patients seen or a manager will get on your case. Your calls are pulled. Your text messages can even be viewed if your logged onto the zwanger wifi.
Patients have been getting worse with their treatment towards us. We recite what we are told to say and we have to take the abuse from patients. And we try to work hard and do what we are supposed to with no errors and maybe you forgot to smile? Maybe that patient goes home to fill out a survey on how displeased they are...well. Now you just got someone in serious trouble. 
Not sure what zwanger is offering employees when they are fired but just know....don’t use your pto....and you will not be getting a raise. 
The majority of people employed are searching for other jobs, in school to get better jobs, or just riding out the chaos until Northwell buys out the company.
No one cares about the employees here.....we don’t matter.

The staff is great and we really do try our very best to help each and every patient out with whatever they need at all lengths possible. however if one patient is not happy and chooses to send a survey about it, your management will instantly react with a punishment. changing location, later hours, write-ups, threatening meetings, and many many degrading emails and so on. When the kindness that you throw out there is acknowledged by a patient and sent in on a survey, you get nothing. this company does not care about all the hard work you put into caring for patients or the extra steps you take to do the very best at your job. NOTHING BUT NEGATIVITY HERE. You are constantly watched with every move you make in this company.  every single thing changes constantly without any explanation or direction and you are always just expected to become a mind reader and figure it out yourself. the management is horrible and the only people who have any chance in getting promoted or advancing in the company are the people who are comfortable being puppets. if you have your own opinions or talk a certain way you are instantly disliked by upper management and therefore going no where without even doing anything wrong. You get paid nothing for the amount of work you have and the amount of stuff you deal with on a daily basis. Management here is absolutely horrible and everything that is done here is done in all the wrong ways. 

the saddest part about this company is that the management uses your coworkers as spys. you think you have friends in the company but they are just being fake to you because management asked them to watch you so they can report back. its extremely disgusting. 


If being talked to like a dumb child, constantly watched over no matter what you do, or being reprimanded for breathing in the wrong direction is for you then work here. If you want to lose all hope in humanity and feel belittled constantly knowing that no matter how hard you try you will never been seen as good enough but constantly viewed as replaceable and busting your butt to prove yourself to make money that can barley support a teenager let alone an adult.....then zwanger-pesiri radiology is the place for you.

I worked for Zwanger-Pesiri for a year in the call-center as a scheduler. When I first started working there I was very excited because I desperately needed a full-time job and Zwanger actually paid a decent amount of money. After about 2 months of working there I realized this was not the place I wanted to be. It was a big office with 0 windows and everyone there just looked miserable. Granted, it was a call center but it wasn't just the job that made everyone hate their job, it was the management. It is a very large company and they treat you like a number not a person. The way they speak to their workers are disgusting. No respect at all and you're expected to memorize a million things and if you mess up you get yelled at and if you go up to them to ask a question just to make sure you're doing your job right you get yelled at. Regardless of what you do, you're in the wrong. I knew I was planning on moving to a new state after a year of working there so I just needed to suck it up and get through my year. After I found out my date that I was moving I then did what any responsible employee would do, I gave my two weeks. The next day after giving my notice I'm called into the managers office and was fired. "We don't need you to finish out your shifts so if you want to go home after your shift... or now you can". I later found out from fellow co-workers that they fire people after they give notice all the time. It is not surprising to them that they let me go because they saw it everyday. How can anyone respect a company that doesn't even respect their workers enough to allow them to work their 2 weeks after being respectful enough to give a notice? Anyways, if you like being treated like dirt, have 0 opportunities for growth, not having any chance at overtime and like to be fired after giving notice then Zwanger is the job for you!

I truly enjoyed representing this company because,  I believed in the services that I was selling.  A typical day at work would consist of me purchasing goodies to bring to my accounts.  I then would stop by the Hicksville location to check for any interoffice mail and, see if there are any issues with any of my accounts that I would need to tend to.  I would open my surface pro laptop provided by the company to input my notes from the day before in the CRM.  I then would head out on the road to see my accounts.  What I learned working for Zwanger was many things.... 1. Time management.
                                                            2. Computer work
                                                            3. Equipment
                                                            4. Different types of exams
                                                            5. Patient satisfaction
                                                            6. Event planning
                                                            7. Team Work
                                                            8. Setting up the Portal
                                                                for ref. Physicians.
                                                            9. Working in a corporate
                                                                Enviroment.
                                                            10. Dealing with many 
                                                                 diverse personalities.
The hardest part of the job I would say was getting connected to the Wi-Fi in my territory!!!
The most enjoyable part of the day was being able to tend to the needs of my accounts in a timely fashion which in turn would make their job less stressful. I would deliver Cd's and reports on patients who would forget to bring in their copies and would need surgery.  If they had an issue logging on to our Portal I would go to their office and work with our IT dept to troubleshoot the problem.  I also loved planning events and attending them.  Example: The Jones Beach Breast Cancer Walk, Working at the Walt Whitman Mall giving out brochures, Pens, and Zwanger Pesiri shopping bags to shoppers.  Etc....

So to begin, I liked the work I did just NOT place I worked. To put in simpler terms, the work environment is absolutely toxic. Doesn’t matter how much you like to help other people, at the end of the day suffering this toxic environment simply is not worth it in any way. As positive a person as you may be, or as much as you probably try to ignore the negativity, it’s pretty much all that surrounds you in these offices. It doesn’t matter if you try and voice your opinions because in the end... management is the main part of the problem, half the times they’re involved in the drama, if not the cause themselves of the drama. It’s worse than being in high school, all the cliques and drama within the coworkers make the place such a toxic environment. It’s not a place you look forward going to. It’s more something you dread, wondering what the talk of the day will be today. If that’s the type of environment you’re looking for then hop right in. But if not, then.... RUN IN THE OPPOSITE DIRECTION. Management pretends to care about employees and whether we feel good on the job or not, but they actually don’t, they simply care about their own selfish needs. Don’t think that the office managers will be on your side or there to help, because most of them sit in corners twirling their hair or whisper to the coworker next to them childish drama. It’s unbelievable the unprofessional environment it actually is. Instead of feeling good about maybe helping the patients, you come out feeling miserable asking yourself “why am I even still here?”

A typical day of work would be to clock in review the mid day accounting then log in to my patient daily information program and check patients in scan paper work presented collect monies owed sell new services that we may offer. Management rarely is on an employee only if an issue arises but left to work and complete tasks at our own time frame as long as they are done quickly and efficiently. I might call Drs. offices to clear up concerns with exams being performed or recover files needed for radiologists to complete their assessment of the patient exam. Helping people and making sure their experience is an enjoyable and ease their concerns with whatever is ailing them.
The hardest thing about my job that it doesnt challenge me enough nor do i get compensated for what is being done from day to day with this being my third year my staff that was hired together has yet to get a raise.

My co workers are mostly women which becomes challenging but you get used to the attitudes presented but they are fun to be around for the most part as are the other employees but everyone is sectioned off so its hard to interact or have a common thought on something unless its a policy.

A typical day at work
Arriving early to review patients cases, having the room prepped and stocked, and working throughout the day one sonogram after another. Lastly handling any necessary paperwork and consulting on cases with superiors.

What I learned
Bedside manner goes a long way. Its important to keep a patient comfortable and also being able to relay any pertinent information in a professional manner. Keeping that balance and working well in a team setting is necessary. Trying to push myself to learn new techniques and become a better technician as there is always room for improvement. 

Management
Managing people effectively is definitely a very important trait to have and one that takes time to learn. Employees do work and think differently, therefore managing them individually based on how they operate is an important way to keep them motivated and learning. 

Co-Workers
Its important to have a good relationships with fellow co-workers to keep the environment a positive one to work in. Helping each other when needed and being able to ask for help. 

The hardest part of the job
The hardest thing about this job is knowing about the illnesses your patients have.

The most enjoyable part of the job
Being able to build relationships with patients and having them respect your opinion and also being able to perform the best job you can do.

I wouldn’t even know where to begin or how to describe such a horrific atmosphere such as Zwanger Pesiri Radiology. It also seems as though the majority of complaints are due to management yet that’s the one key issue no one has bothered to truly tried to work on. There are offices that run smoothly primarily due to professional, well mannered, hard working employees and others that crash and burn due to poor management, gossip, and immaturity. It seems as though there are particular  managers who aim towards getting employees in trouble, a finger always has to get pointed, an email always has to get sent, and an employee always has to be on their toes. 
The amount of work front desk does ..at the pay in which we receive is NOT worth it and we all know how dreadful it is to have to drag ourselves to work. There are managers who trash talk patients (in front of them) , employees, their own assistant managers/managers, admin, and even engage in intimate relationships with their own front desk staff. Managers need to be corrected on their behavior, they need to be shown that they are not given the right to belittle, disregard, or bully front desk staff. Something has to get done...how many more employees need to quit? How many more shifts need to be coveted? How many more emails need to be sent? 
Welcome to the circus.......

The expectation to keep your sanity and scan a ton of patients in such a short amount of time is getting exhausting.  And I don't know how much I have left to endure. When taking PTO, it's great. You don't feel micromanaged in CT/MRI, and there's always help when needed. And I do love my coworkers. And the overall environment at ZP is mostly positive. But that's coming to a point where that's just not enough anymore when you have to work through a lunch breaks to keep your schedule because there's not enough staff coverage, or you're behind due to shortened exam times, and the pay doesn't reflect the amount of work you're doing. Especially when you're scanning way more now that you did pre-COVID. Life is getting harder, and we need to be paid for the work and dedication we give to ZP. And that's for everyone who works here. To honest, I've lost total interest in scanning in this field entirely. And  a lot of us just feel for the amount of work, time and dedication given, and for what we sacrifice, just isn't worth it anymore.  

Working at Zwanger-Pesiri Radiology: Company Overview and Reviews

Zwanger-Pesiri Radiology

Zwanger-Pesiri Radiology Ratings

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected