emergency medical technician

registered nurse

dispatcher

shift leader

insurance verification specialist

advantage ambulance

IFT company that serves Riverside and San Diego Counties.
This review is specifically for San Diego Division. I do part time 10 hours shifts (2 per week). 

First off, it is an IFT company. This field as a whole is already near the bottom of the barrel for healthcare, so I won't complain about that. You should know what you're getting into.

This company recently transitioned from a small size to a mid size company. Last I heard, roughly 500 employees and 70 ambulances. 

I believe this company does a decent job for what it is. The scheduling is extremely flexible and extra shifts are constantly available. Plenty of options are available for both full and part time. The stations for the most part are pretty nice. They have been adding new ambulances with autoloaders, but if you work 10 hour shifts, don't expect to have a unit with an autoloader. That being said, all the gurneys are powered. The "frontline" ambulances are Ford Transits, but expect the occasional older Ford E350 van. The only boxes we have are for ECMO, bariatric patients, or NICU. 

The people are nice, a majority of the employees are young adults. Expect 3-6 patients per shift (10 hr shift). I've heard the 24 hour shifts can get ran pretty hard. The company has pretty good contracts with UCSD Health, Palomar Health, and Paradise Valley. You will do the occasional run to Sharp, Rady's, or Scripps, but mainly the other 3 mentioned. 

As expected for IFT, you mainly deal with geriatrics and nursing homes, but occasionally have the 5150 or other psych transport, ped transport, bariatric transport, CCT, etc. Expect the occasional Long Distance Transport (could even be assigned during your normal shift). Pretty rare, but code 3 runs do happen. 

Company provides continuing ed, CPR renewal, and skills verification. Initial orientation is 4 days (as of this posting) and then 3 FTO shifts. 

Apologies for the length again. Here's a revised version within 150 words:

Advantage Ambulance offered me a well-rounded experience as an EMT. In my nine months there, I gained insights into emergency rooms, nursing facilities, mental health care facilities, and pediatric care across San Diego County.

The exposure to emergency room operations was invaluable, but what set Advantage Ambulance apart was the opportunity to work in diverse healthcare settings. This included hands-on experience in nursing facilities, where I learned about long-term care, and mental health care facilities, where I gained insights into specialized approaches for patients facing mental health challenges.

Additionally, I had the privilege of providing compassionate care to pediatric patients, understanding their unique medical needs and the importance of empathy and effective communication.

Advantage Ambulance's supportive work culture and commitment to continuous learning fostered an environment that encouraged my professional growth.

For EMTs seeking a well-rounded experience that includes emergency rooms, nursing facilities, mental health care facilities, and pediatric care, Advantage Ambulance is an ideal choice. The comprehensive experiences gained there will undoubtedly propel their careers in the healthcare field.

Emts are pretty cool, seems to be a large communication gap between emts, dispatch and supervisors. There are many times where emts get in trouble for delays that are no necessarily their fault. 

Although some supervisors are willing to help, it is mostly dependent on the supervisor and their mood. Some dispatchers can be rude and not consider that working in the field is different from working in dispatch. Emts are often unable to eat, drink, or use the restroom because of how busy they get.  

 24 hour shifts are hard because some emts get ran harder than others, and it can be disheartening to get ran to exhaustion and have no breaks what so ever. I've heard 10 and 12 hour shifts are pretty decent.

Residence calls are always a mess. Overworked and ran to the ground on some days. Dispatch basically never gives you a meal break.

They still have those godawful ford transits that look like they're from the 70s with janky gear shifting, exposed foam seats, low ceiling that induce neck/back pain in the patient compartment, faulty windshield wipers, and generally a hazard for yourself and your patient. They got like 450,000 miles on them minimum.
They definitely have the money to replace these and even install gurney power-loaders on all their rigs but they just don't because they're too cheap to do so.

Advantage Ambulance is a welcoming work environment with opportunities for growth in one's KSA's (Knowledge, Skills, Abilities). Working 24 hour shifts at first felt costly to the body however a natural drive picks up with each call. Any difficulty within company there was a supervisor or manager available to help in any way possible. A professional look was maintained at all times with uniform however a conversation and welcoming personality makes all patient interactions worth while. 

Advantage is a great place to work and gain patient care hours. They work with your schedule so you can plan around school and medical appointments. It's a set weekly schedule so you always know when you work. They do schedule changes twice a year but you can easily switch your schedule if you need to. It's mostly IFT but you do get some CCT, NICU, or even an ECHMO! Personnel are fun to work with and I constantly gain knowledge from those I work with. They now only have power pro gurneys so no manual gurneys for lifting! 
The only improvement I would have is for management to communicate changes better. Not all the changes that occur have been communicated that well to the field or EMT personnel.

My first job as an EMT at Advantage Ambulance for three months, which I recently completed. While the position provided great hands-on experience and exposure to the field, it was tarnished by inadequate communication with dispatchers. Dispatch routinely gave erroneous or partial information for calls, causing confusion, inefficiency, and significant dangers to patient safety. Despite these limitations, the position provided an excellent foundation for getting basic experience in the EMT field. However, addressing communication difficulties is critical to increasing overall performance and employee happiness at Advantage Ambulance.


Been working here for a while and honestly it’s changed so much so many new policies that it feels like you can’t breathe. They consistently run you for the full 24 hrs expect you to continue doing calls whether or not you’ve slept( which is super dangerous). They’ve got constant visual on you and even staff workers yell at you. Which is never something that should happen in a work environment. You can overall just feel like a pawn when you’re at work you have to do training for driving and you’re watched consistently even if you do not make a mistake driving. they throw out write ups for ridiculous reasons. 

Company is sub-par to say the least. They will be quick to make you run calls for 13+ hours at a time with no priority on making sure you have time to eat, or sleep (throughout the night). Their one priority is moving patients and that is all they care about. They do not care about the overall morale or mood of their employees, which is really sad. They may say they are a small, family-based company but that is far from the truth. Do not apply here unless you are okay with running calls from clocking in to an hour or two after you are supposed to clock out (oh yea, they don't really care about when you are scheduled to be off either). 

Advantage Ambulance is a great place to start your career in EMS. It is a face paced environment and presents plenty of opportunities for growth as an individual and a healthcare provider. The compensation is above average for the industry. The equipment is top of the line and always kept in good shape. The company provides free continuing education which is a huge plus as well. The company has a great healthcare plan and a 401k.

Top Job Titles	Average Salary
Emergency medical technician 7 salaries reported	$19.50 per hour
Registered nurse 6 salaries reported	$53.50 per hour
Dispatcher 9 salaries reported	$20.89 per hour
Shift leader 3 salaries reported	$18.50 per hour
Insurance verification specialist 4 salaries reported	$21.50 per hour

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