brand ambassador

sales associate

retail assistant manager

cashier/sales

sales leader

aerie

I worked here for about 5 years collectively, first as a brand ambassador and then I got promoted to merch lead. I was lucky to have really great coworkers who were supportive as retail is not an easy job. However we were pretty understaffed at times because the company only allotted a handful of hours a day, so scheduling managers had to work around that and we all just had to make it work. You get hired for a role but you kind of have to learn how to do everything to survive. It can be a very physically and emotionally demanding job as most retail jobs are so I've had my prior health issues affected from time to time. I think the worst part of this job is when you have to do shipment. They allow 1 hour per 120 units and that includes setting your station up, unboxing, unwrapping (everything came in its own plastic bags), sorting (because whoever sends the merchandise just throws whatever in), censoring, running (to the floor), and backstocking. If there were 2 people working on shipment, then it should be done within half of the time (ex. 4 hrs gets cut to 2 hrs). I did shipment with many managers before I even became merch lead and making those box times was always incredibly challenging. When it became my responsibility as merch lead and I still couldn't make box times, it was extremely stressful and I often cried when I couldn't meet company standards. No matter how fast or how efficient I was, or how big of a team I had, I dreaded coming into work every morning when there was shipment. There was never any kind of support from the company about shipment, just a manual on how to do it so it felt like you just weren't good enough or something when you were following advise but it still wasn't working. There were even times when I nearly passed out from how fast I was moving. They expected you to be a robot or an athlete or something for very low pay. I don't know if it was just the location I worked at or if other stores were having issues too, but if you want to find a career here or even just have it as a part-time job, stay with the selling team and try to avoid the fulfillment team. Overall, it's a decent place to start your work experience and you learn a lot. 

As a merchandise lead your job really is to assist in floor plans, inventory, and sales. The job is actually fun and easy if you enjoy and have experience working in retail. However, the problem is the management. Poor managers who do not care for you and have favorites. They are also super young and can be rude to you. I only really liked one manager there. 
There is lack of diversity. You never know where you stand with managers, so one day could be good and the next they seem to hate you because they are having a bad day. 

The WORST part is that they make you stand outside of the store in the "dream zone" to "greet" customers as they walk in and tell them about the deals and discounts. It was also for capacity, but there really is no capacity now - there is no need for this. They also claimed that is was for conversion, but the customer walked inside the store ANYWAY even after the return was made outside. It was torture to stand outside for hours on end until someone else could relieve you. Managers and minors were not put out there. I can't forget to mention the disgusting comments I got from men every single day. I was extremely uncomfortable and so was everyone else. No one seemed to care though! That was not in the job description and if I known that I would not have applied. The managers were always saying how it wasn't that bad when they didn't have to be out there. 

I left because of all the negatives I wrote about. The sad part is I actually liked the job, the people made me want to quit. If this sounds like something you want to be a part of sign right up! 

A typical day at work consists of filling out a goal card and watching a video either pertaining to customer service or product knowledge, discussing daily numbers, product, and customer service with a manager at the beginning of the shift, selling intimates, apparel, and accessories, focusing on the customers while also doing daily tasks, and discussing what could be accomplished for the next shift worked. 
At aerie, I have learned better ways to connect and communicate with customers, build customer loyalty, and merchandise product and set store marketing and displays. 
The management team is fantastic. They are great at communicating with employees and genuinely care for both the employees and the customers. 
My coworkers are wonderful. However, I don't work very often with them. There is usually one-two managers and one sales associate working at a time. 
The hardest part of the job is connecting with customers that are reluctant to speak to me.
The most enjoyable part of the job is getting to connect and work with many different kinds of people, from greeting them from when they first came in to ringing them out before they leave. There are also a couple of managers that are a joy to work with and they make the workplace a fun environment. 

out of all of the jobs i’ve had this one is definitely my favorite! i love working with the product we sell and helping out customers. at my location, the managers were all very helpful and encouraged you in whatever task you had for the day. managers take note at what you excel in and you’re likely to be scheduled that more often. for example: if when on the register you get rewards and credit cards you’ll likely be put on register often. my main complaint about this job is the pay. where i live the starting salary for someone under 18 is $10 an hour. even after being with the company for 7 months i was never offered a raise. even people who had been there longer and asked for a raise were denied of the spot. there is very little growth potential here and you’ll stay with your starting salary. the only other complaint i have is the scheduling inconsistency. one week you’ll be scheduled 30 hours and the next you’ll only be scheduled the 2 4 hour shifts on the weekend. this mixed with $10 an hour is the only thing pushing me away from this job because apart from that- i love it!

Do not work here if you want to feel like your managers are out to get you and if you want to stand around doing nothing all shift. I dreaded coming into work every shift (my one of maybe two shifts a week because they over-hired mind you) because the managers were  not friendly unless you were  one of their favorites. They would also get mad if you asked to go on break, only they could tell you when to go. You also couldn’t ask to leave even if it was 20 minutes after the time you were  supposed to end your shift. There were  many times when I would work the closing shift and they would have me stay 45 minutes to an hour over my scheduled time to leave because you have to clean the store. My coworkers were friendly and we would bond over how chaotic and how disorganized management’s work etiquette was. As many others have said, the only good thing about working here was the discount. Honestly I am sad for myself because this was my first job and it made me believe that every job I would have would be like this, and after working at 5-6 different companies this one is by far the worst. Please do not work here!

To start off the day job duties consist of; opening registers, payroll, supply ordering, prioritizing daily tasks, re-merchandising the sales floor, etc. 
Through my time at Aerie I learned that your people are everything and internal succession planning is a necessity, I started out as a sales associate and from that was internally promoted to an assistant manager in a high volume store!  I have learned how to effectively run and manage a profitable store while also developing my team to further our abilities as a store. 
My co-workers are wonderful and very positive. Together we are able to create an atmosphere in which sales associates and other members of management are excited to come to work and achieve a common goal. 
The hardest part of the job at first was understanding how customer focused the company has become. We strive for complete customer satisfaction and loyal customers. Through my years working for Aerie i have come to love customers and enjoy creating a connection with each and every one of them.

for the most part, I liked working here. the discount was great and MOST of the staff was friendly, but that was about it. management could be condescending and judgmental at times. multiple BA's, including myself, had experiences with another BA body-shaming us, and when it was brought up to management, nothing was done; which says a lot for a company that's based on body positivity. 

pay attention to your hours towards the end of spring. they hire WAY too many BA's for "summer swell" and your hours will be cut. heavily. i went from working 25 hours/week (during school) to 12 hours/week in June. line up a second job or a new one altogether. 
(if the summer swell seems appealing bc of the benefits - don't fall for it! they only apply if you work 20+ hours a week, which seldom happens from june-aug)

i could write an essay about my whole experience at aerie but nobody wants to read that. all-in-all it's an Okay place to work but management definitely takes advantage of the fact that most of the staff is naive teenage girls.

Would usually clock in and then get right on the online orders, which wasn't hard because I was trained very well to do so. Then when I was finished with that it was straight to the floor for me. I would work sales associate and help make sales. 
The management was on and off for the time that I was there, my employers were very professional nonetheless.
I became quick friends with all of my co-workers considering the fact I find myself a very big people person. 
The hardest part of the job would probably be keeping up with my scatter brained managers, because of the fluctuation and inconsistency of our store being able to maintain a manager it was difficult adjusting to what everyone wanted and needed me to do.
The most enjoyable part of this job was getting to meet and help new people everyday and even sometimes the same people would come in alot and I got to make new friends. Retail is definitely something that I can see myself working in for a long time.

A typical day would consist of me either opening or closing the store. I would come in for my shift to open the store, open the registers, do the opening paperwork, prep for the day, set goals, then open the store and run the floor. Key responsibilities would be to make sure that everyone was in the correct zone, all customers were getting the help they needed, run the floor, run shipment, have coaching conversations. Closing was the same thing you would just close the registers and store and get everything prepped for the next day. Management was helpful and would give you the tools you needed to move forward. I started at this job being a temp sales associate and worked my way to management. The hardest part of the job was overcoming the challenges of a moving up from sales associate. The most enjoyable part of the job was the environment and the opportunities.

When you first start working it really seems like a great place, all the girls were friendly and you all pretty much bond over doing the same job. As time went on i got to see how terrible the management was, no communication at all except through group chats which no one ever answers, anyone above a brand ambassador was super petty and never spoke to you about any issues and would all just talk amongst themselves. They don’t really care about you as a person they just need you to be there and sell because they are always understaffed and everyone stops showing up eventually. Overall it became a toxic work environment mentally and you can’t afford anything as an adult because you can’t be full time and sometimes you’d get one day a week , unless you were one of the lucky ones who have been there for years

Top Job Titles	Average Salary
Brand ambassador 1 salary reported	$15.00 per hour
Sales associate 3 salaries reported	$15.25 per hour
Retail assistant manager 1 salary reported	$21.75 per hour
Cashier/sales 10 salaries reported	$1,150 per week
Sales leader 2 salaries reported	$14.75 per hour

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